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Assistant General Manager

Stress Free Auto CareSunnyvale, California, United States
On-site Full-time $70K/yr - $90K/yr

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Experience Level

Manager

Qualifications

Key ResponsibilitiesDrive revenue performance and sales execution through personal customer interactions and by coaching the team to enhance recommendations, service conversion rates, and average ticket value. Lead and manage a team of service advisors and technicians, ensuring robust performance, accountability, and productivity throughout the operation. Oversee sales performance and margin management, assisting the team in balancing revenue growth with effective cost control and operational efficiency. Manage team performance comprehensively, including recruitment, training, coaching, performance evaluation, and, when necessary, making termination decisions. Enhance operational efficiency and customer flow, ensuring that workflows, staffing, and productivity foster a high-performing environment. Engage directly with customers, building trust, addressing concerns, and delivering a high-quality experience that fosters long-term loyalty.

About the job

Be a Part of the Stress Free Auto Care Team: Where Your Expertise and Enthusiasm Propel Our Success!

At Stress Free Auto Care, we are transforming the auto repair industry by providing outstanding service characterized by integrity, clarity, and convenience. Our mission is clear: to ensure that auto maintenance is a seamless and reliable experience for all. Join us in this thrilling venture and be instrumental in revolutionizing automotive services!

Lead the Team. Propel Revenue. Enhance Customer Experience.

As an Assistant General Manager at Stress Free Auto Care, you will assume a vital leadership position focused on enhancing business performance. This role emphasizes revenue growth, team development, and efficient operations, guaranteeing that both customer satisfaction and operational effectiveness are upheld to the highest standards.

Over the past six years, we have expanded to 30 locations, emerging as one of the fastest-growing automotive service companies in the nation. We are now entering an exciting phase of growth, with plans to reach 300 locations in the next four years. As we expand, high-achieving leaders will have ample opportunities to advance into General Manager, multi-unit, and senior leadership positions.

This position is hands-on, integrating sales, team leadership, and operational management. You will engage directly with customers while also mentoring and managing the team responsible for driving results.

Previous automotive experience is not a prerequisite. We offer a comprehensive two-week training program designed to equip leaders from retail, hospitality, and other customer-centric fields with the essential skills for success.

About Stress Free Auto Care

Stress Free Auto Care is revolutionizing the auto repair landscape with a commitment to exceptional service characterized by honesty and transparency. Our aim is to redefine auto maintenance as a convenient and trustworthy experience for all our customers.

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