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Experience Level
Mid to Senior
Qualifications
Proven experience in internal audit or a related field, with a focus on risk management. Strong analytical skills and attention to detail. Excellent communication and interpersonal abilities. Ability to manage multiple tasks and meet deadlines in a dynamic environment. Professional certification such as CIA, CPA, or equivalent is highly desirable.
About the job
Deloitte is hiring an Assistant Manager for Internal Audit in Accra. This position plays a key part in supporting clients by strengthening internal controls and compliance. The Assistant Manager leads audit projects, guides junior team members, and collaborates with stakeholders to offer recommendations that support risk management and operational improvement.
What You Will Do
Lead internal audit projects from planning through completion
Mentor and support junior audit staff
Work closely with stakeholders to understand business processes and risks
Develop and present recommendations to enhance controls and efficiency
Location
Accra
About Deloitte
Deloitte is a leading global professional services firm, committed to making an impact that matters. With a presence in over 150 countries, we provide audit, consulting, tax, and advisory services to a diverse clientele. Our culture fosters innovation, collaboration, and inclusivity, making Deloitte a great place to develop your career!
Executive Assistant (EA) – Remote | U.S. Hours | Calendar, Travel, Executive SupportPosition Type: Full-Time, RemoteWorking Hours: U.S. Client Business Hours (flexibility required)About the RoleJoin our team as a high-performing Executive Assistant dedicated to empowering our senior leadership in a dynamic and demanding environment. This role transcends basi…
Role Overview Pavago is looking for an Executive Assistant to support our leadership team. This is a remote role based in Ghana. The position focuses on keeping daily operations organized and efficient, helping executives stay on top of priorities and deadlines. What You Will Do Manage executive calendars and schedule meetings Prepare reports and meeting materials Coordinate communication between executives and other departments Help streamline business processes to support productivity What We’re Looking For Strong organizational skills and attention to detail Ability to handle multiple tasks and prioritize effectively Clear communication and a proactive approach Comfort working independently in a remote setting
Pavago is hiring a Sales Account Executive based remotely in Ghana. This position centers on building strong client relationships and identifying ways to meet their specific needs. Role overview This role involves engaging with clients, learning about their business challenges, and presenting solutions that match their requirements. The Sales Account Executive serves as a key point of contact, ensuring clients receive attentive service and support. What you will do Develop and maintain relationships with clients across various industries Listen to client needs and communicate how Pavago’s solutions can help Work with internal teams to deliver tailored offerings that drive client satisfaction Requirements Strong communication and relationship-building skills Enthusiasm for helping clients achieve their goals Ability to work independently in a remote setting
Join sumundi as a SaaS B2B Sales Executive in a fully remote capacity. We are seeking a motivated professional who thrives in a dynamic sales environment and is passionate about delivering exceptional software solutions to businesses.In this role, you will be responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth through effective sales strategies. Your ability to communicate effectively and demonstrate the value of our SaaS offerings will be essential to your success.
Operations Support Engineer Location: Accra, Ghana Reports to: Operations Support Team Lead Role Overview The Operations Support Engineer is a pivotal member of our 24/7 operations team. This position not only involves monitoring and managing incidents but also requires driving in-depth technical investigations, mentoring technicians, and contributing to the enhancement of operational processes and documentation. The engineer serves as a crucial escalation point within the Level 1 team, bridging the gap between Level 1 and Level 2/Level 3 support. Key Responsibilities: Conduct advanced troubleshooting beyond standard scripts and SOPs prior to escalation. Serve as an escalation point for Operations Support Technicians during shifts. Take ownership of resolving recurring issues by identifying patterns, conducting in-depth investigations (with assistance from Platform Engineering teams if necessary), and proposing improvements or solutions, participating in problem reviews and post-incident analyses to mitigate repeat issues. Revise, enhance, and expand runbooks, SOPs, and knowledge base documentation. Prepare and/or review Methods of Procedure (MOPs) ahead of Change Request deployments. Deploy Change Requests to the Production environment when necessary, considering the complexity of the Change. Act as Level 2 Support for end-user Customer Care Support, coordinating with partner Customer Care teams (Level 1 Support) to resolve customer complaints and escalations per SLA. Collaborate with partner Call Center agents and other staff, training them to manage end-user queries and effectively escalate issues to ezra when necessary. Report on Customer Care requests and their resolutions, proposing sustainable and scalable solutions for ongoing issues. Mentor and coach Operations Support Technicians to enhance team capabilities. Provide feedback and collaborate on designing and implementing improvements to monitoring setups, alerting, and escalation processes for increased efficiency. Facilitate shift handovers by providing context and highlighting risks and trends.
Job Title: Customer Service Representative (CSR)Position Type: Full-Time, RemoteWorking Hours: Align with U.S. client business hours, with flexibility for evenings and weekends based on client support needs.About the Role:Join our dynamic team as a Customer Service Representative (CSR) where you will play a crucial role in managing inbound customer inquiries, resolving issues, and providing an exceptional service experience via phone, email, and chat. This position demands a compassionate approach, professionalism, and the capacity to efficiently handle high volumes of customer tickets while upholding service level agreements (SLAs). As a CSR, you will be the primary voice of the company, ensuring each customer feels valued, supported, and satisfied.Key Responsibilities:Customer Interaction & Resolution:Manage 50-100 daily tickets using platforms like Zendesk, Freshdesk, Salesforce Service Cloud, or Help Scout.Engage with customers through various channels (phone, email, live chat, social media).Resolve queries on first contact when feasible; escalate complex issues to Tier 2 or technical teams.Knowledge Management:Update internal knowledge bases and FAQs with frequently asked questions and their solutions.Develop and maintain response macros and templates to enhance operational efficiency.Ticket Management:Prioritize cases based on urgency and SLA requirements.Document all customer interactions within the ticketing system with detailed notes.Monitor and track open tickets to ensure timely closure in accordance with SLA.Customer Satisfaction & Feedback:Maintain professional and empathetic communication throughout all interactions.Record customer satisfaction metrics (CSAT, NPS surveys) and gather feedback.Identify recurring issues and report trends to product and support leadership.Collaboration:Work alongside product, operations, and engineering teams to address complex challenges.Provide customer insights to drive product enhancements.Compliance & Quality:Ensure that support interactions comply with company standards regarding privacy (GDPR, HIPAA if applicable).Uphold confidentiality while managing sensitive information.Essential Qualifications:Empathetic, patient, and focused on solutions.Outstanding written and verbal communication skills.Able to manage high-volume workloads while ensuring quality service.Resilient under pressure and adaptable to various industries.Required Experience & Skills:1-2 years of experience in customer service, call center, or support roles.Familiarity with at least one ticketing system (Zendesk, Freshdesk, Salesforce Service Cloud).Strong typing and multitasking abilities.Proficient in Microsoft Office and Google Workspace.
Role Overview Deloitte is hiring an Assistant Manager for Internal Audit in Accra. This position plays a key part in supporting clients by strengthening internal controls and compliance. The Assistant Manager leads audit projects, guides junior team members, and collaborates with stakeholders to offer recommendations that support risk management and operational improvement. What You Will Do Lead internal audit projects from planning through completion Mentor and support junior audit staff Work closely with stakeholders to understand business processes and risks Develop and present recommendations to enhance controls and efficiency Location Accra
Design and fine-tune credit risk models to enhance accuracy and predictive capabilities.Conduct model validation, ongoing monitoring, and rigorous testing protocols.Benchmark credit metrics against industry peers to ensure competitive positioning.Provide insightful portfolio credit analytics to inform strategic decision-making.Oversee the review of client deliverables, ensuring top-tier quality, precision, and thoroughness.Effectively communicate project challenges and results to clients and internal teams.Prepare comprehensive project reports summarizing findings and recommendations.Facilitate knowledge sharing and skills development among team members.
Join the West Africa Civil Society Institute (WACSI) as a Communications Assistant and play a vital role in enhancing the visibility and impact of civil society in West Africa. Your responsibilities will include:Managing and curating content for WACSI's social media platforms to engage and inform our audience.Facilitating institutional publicity efforts to promote WACSI's initiatives and achievements.Contributing to videography and graphic design projects that showcase our work.Assisting in the management and maintenance of the WACSI website to ensure it serves as an effective communication tool.Supporting the management of the E-Directory to enhance organizational outreach.
The Business Development Representative plays a pivotal role in driving sales by generating orders, maintaining standards, and fostering growth within assigned channels and customers. This position is essential for enhancing sales volumes, cultivating brand loyalty, and ensuring exceptional customer service.Key Responsibilities:Exceed sales quotas within designated territory while supporting strategic growth objectives and budgets.Develop actionable plans to identify specific targets and project the number of contacts to be made in a defined region, and follow up on new leads and referrals generated from field activities.Identify and pursue sales prospects within assigned accounts.Develop new business opportunities and expand existing contracts.Encourage customers to stock our products effectively.Coordinate shipping timelines and product delivery.Ensure our products and brands are widely available in the assigned sales area.Create and manage the development and distribution of sales materials, promotional exhibits, and programs.Prepare for and participate in exhibitions and promotional events at regional and national levels.Stay updated on company and competitor products, collaborating with sales and marketing teams to determine optimal promotion strategies.Utilize market data and competitive insights to secure orders.Build and maintain relationships with contract clients and potential customers.Gather customer feedback on new products and relay insights to the Head of Department.Ensure customer retention and satisfaction.Discuss pricing, after-sales service, guarantees, and delivery schedules with customers.Position products effectively with customers, emphasizing benefits, confirming pricing, addressing objections, and closing orders.Compile various status reports, including activities, closures, follow-ups, and goal adherence, along with special developments or feedback from field activities.Maintain accurate sales records and activity updates for effective forecasting.Perform miscellaneous job-related duties as assigned.Identify personal training needs in collaboration with the Brewing Manager.Align territory plans with national strategies.Ensure appropriate resources are allocated to territories.
Join our innovative team at Carrot Institute as a Desktop Application Developer! We are looking for a passionate and skilled developer who will play a crucial role in designing, developing, and maintaining high-quality desktop applications for various operating systems. Collaborate with talented designers and software engineers to create applications that not only meet user needs but also contribute to our business growth.Key Responsibilities:Analyze user requirements to determine application functionality and needs.Develop efficient and reliable desktop applications that are user-friendly.Write clean, maintainable code utilizing programming languages such as C++, Java, or C#.Work closely with designers to craft intuitive and visually appealing user interfaces.Ensure seamless integration with back-end systems and databases for optimal performance.Conduct rigorous testing and debugging to ensure high-quality, bug-free deliverables.Enhance application performance and ensure compatibility across diverse operating systems.Stay informed about the latest trends and technologies in desktop application development.Collaborate with team members to refine processes, tools, and methodologies.Engage in code reviews, providing constructive feedback to promote collaboration and improve code quality.
Toloka Annotators connects people in Ghana with generative AI projects for leading technology companies. The aim is to involve individuals from around the world in building smarter, more capable AI systems. Role overview The Vision Data Intelligence Specialist (Remote) supports AI training by capturing point-of-view videos of daily household activities. Typical tasks include washing dishes, vacuuming, folding laundry, walking the dog, or tidying up. This is a freelance, project-based position that compensates for clear and well-framed video recordings of routine chores. Main responsibilities Record detailed videos of household tasks that involve hand movements in various home settings. Document everyday chores such as cleaning, laundry, dishwashing, organizing, and mapping rooms. Follow specific data capture instructions: keep the task in focus, vary locations and activities, and meet set quality standards. Requirements Equipment: Smartphone or camera able to record at least 1080p resolution and 30 FPS. Recording setup: Position the device at eye level and angle it downward to clearly show hands and provide an egocentric view. Software: Use the required 'D&A' app for all video recording and uploads. Quality control: Videos must be stable, well-lit, at least 15 seconds long, and show the entire task without unnecessary interruptions. Project benefits Earn up to $5 per hour while completing routine household chores. Work on a freelance, project basis and choose tasks that fit your availability. Help advance AI that better understands human actions and environments.
Toloka Annotators connects people with Generative AI projects, working with leading technology companies to advance artificial intelligence. The team brings together individuals from around the world to help shape the future of AI development. Role overview This remote position focuses on recording first-person videos of everyday household tasks. Typical activities include washing dishes, vacuuming, folding laundry, walking the dog, and tidying up living spaces. Participants will help train AI systems by capturing these routine actions from their own perspective. What you will do Record hands-on, manipulation-heavy tasks in home environments using a first-person viewpoint. Document a range of common household activities, such as cleaning, organizing, doing laundry, and mapping out rooms. Follow detailed instructions for video capture to ensure recordings meet quality standards and reflect a variety of tasks and settings. Requirements Access to a smartphone or camera that records at 30 FPS or higher and at least 1080p resolution. Ability to position the recording device at forehead or eye level, angled downward to clearly show your hands during tasks. Willingness to use the specified software for video capture as directed by the project guidelines. This opportunity is open to candidates based in Ghana and is fully remote.
Asante Gold Corporation is a leading gold exploration, development, and operating firm with a robust portfolio of projects and mines in Ghana. The company is actively managing the Bibiani and Chirano Gold Mines while conducting comprehensive technical studies at its Kubi Gold Project to initiate production. All mining operations are situated within the lucrative Bibiani and Ashanti Gold Belts. Furthermore, Asante is engaged in exploration activities at its Keyhole, Fahiakoba, and Betenase projects, aiming for new gold discoveries adjacent to significant gold mines in Ghana’s Golden Triangle. Asante Gold is publicly traded on the Canadian Securities Exchange, the Ghana Stock Exchange, and the Frankfurt Stock Exchange. By co-listing on the Ghana Stock Exchange, Asante provides local Ghanaian investors the chance to participate in the growth of the domestic gold mining sector.Our talented team of mine finders, builders, and operators, who possess extensive experience in Ghana, are our most valuable asset. Collectively, they have discovered, explored, and developed over 24 million ounces of gold resources and reserves and have managed Ghana’s largest underground mine.
Role Overview toloka-annotators is looking for a First-Person Video AI Trainer to help improve artificial intelligence using video data. This is a remote role based in Ghana. What You Will Do Train AI models using first-person video footage Share insights and feedback to enhance AI system performance Location This is a fully remote position open to candidates in Ghana.
Join our dedicated team at Intellect, a leading telehealth platform, as a Clinical Provider specializing in mental health support. In this role, you will play a crucial part in facilitating clients' mental well-being and personal development, tailored to their individual aspirations and needs. Your primary responsibility will be to conduct 60-minute virtual consultations through our platform, offering professional guidance and coaching.This freelance position allows you the freedom to set your own working hours and is ideal for those looking to enhance their current practice or supplement their existing role. While we prefer local candidates, we welcome applications from qualified professionals globally.We are looking to collaborate with Clinical Psychologists and Counselors who are passionate about increasing mental health accessibility and committed to providing effective mental health coaching.
Join Sumundi as a Corporate Partnerships Executive and play a key role in driving our strategic initiatives. In this dynamic position, you will be responsible for identifying, developing, and managing partnerships with corporate entities to enhance our brand presence and expand our service offerings. You will engage with stakeholders, negotiate contracts, and collaborate with various teams to ensure successful partnership outcomes.
Standard Bank Group is seeking a Chief Legal Officer based in Accra. This executive position oversees the legal department and plays a central role in guiding the company’s legal strategy. Role overview The Chief Legal Officer leads legal operations, ensuring the organization meets compliance requirements and manages risk effectively. This role works closely with the executive team to align legal strategies with corporate objectives. Key responsibilities Direct the legal department and set strategic direction for legal matters Advise senior leadership on compliance and risk management Develop legal strategies that support business goals Promote ethical conduct throughout the organization Location This position is based in Accra.
Role Overview Agency is looking for a freelance Product Matching Specialist based in Ghana. This role focuses on training AI systems to match products with accuracy and consistency. Work is project-based and offers flexible hours. What You Will Do Review and match products to help improve AI product recognition Contribute to projects that support the development of AI technology Collaborate remotely with the team as needed Work Arrangement Freelance contract Remote work from Ghana Set your own hours within project deadlines
Are you passionate about teaching French and helping individuals navigate the immigration process to Canada? Join our team as a French Teacher in partnership with a renowned Canadian Immigration Consultancy. In this commission-based role, you will have the opportunity to impact students' lives while contributing to their dreams of moving to Canada.
