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Experience Level
Manager
Qualifications
Bachelor's degree in any fieldA minimum of 2 years of experience in a leadership role within a BPO or call center settingFamiliarity with Insurance or Healthcare sectors is a plus
About the job
tasq-work seeks an Assistant Manager - Operations for its Cebu City office. This onsite role centers on supporting operational excellence in a BPO or call center setting. The Assistant Manager will play a key part in maintaining smooth daily operations and strengthening team performance.
Key responsibilities
Supervise daily operational processes, identify challenges, and implement solutions to improve efficiency and effectiveness.
Coach team members and provide feedback to support their development and drive team results.
Lead training for new hires, helping them integrate into the team with confidence.
Handle escalations professionally, resolving concerns from clients or team members to maintain strong working relationships.
Recommend improvements to processes and systems, and guide the team in adopting best practices for productivity.
Engage with clients at a supervisory level, address their needs or feedback, and represent the team to build positive partnerships.
Requirements
Bachelor's degree in any field
Minimum of 2 years in a leadership role within a BPO or call center
Experience or familiarity with the Insurance or Healthcare sectors is an advantage
Work setup
This position is fully onsite in Cebu City, Cebu, Philippines.
About tasq-work
tasq-work is a leading provider of innovative workforce solutions, dedicated to enhancing operational efficiency and delivering exceptional service across various industries. Join our dynamic team and contribute to our mission of excellence.
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Role overview The Assistant Manager - Training at tasq-work is responsible for building team capabilities and supporting operational targets. This onsite position in Cebu City centers on guiding team members and ensuring that training activities are well organized and effective. What you will do Manage the entire training process, monitoring each stage and addressing issues as they come up. Seek ways to improve both efficiency and results. Coach team members by providing regular feedback and personalized support to help them develop their skills and contribute to team goals. Lead onboarding for new hires, giving clear instructions and mentorship so they can settle into their roles with confidence. Handle escalations by collaborating with stakeholders and maintaining open communication with clients and team members to resolve concerns quickly. Share recommendations on process improvements and system updates, helping others understand workflows and encouraging operational enhancements. Engage with clients at a supervisory level when needed, addressing concerns professionally and building strong working relationships that align with business needs. Work setup This is a full-time, onsite role based in Cebu City, Cebu, Philippines.
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Role overview tasq-work seeks an Assistant Manager - Operations for its Cebu City office. This onsite role centers on supporting operational excellence in a BPO or call center setting. The Assistant Manager will play a key part in maintaining smooth daily operations and strengthening team performance. Key responsibilities Supervise daily operational processes, identify challenges, and implement solutions to improve efficiency and effectiveness. Coach team members and provide feedback to support their development and drive team results. Lead training for new hires, helping them integrate into the team with confidence. Handle escalations professionally, resolving concerns from clients or team members to maintain strong working relationships. Recommend improvements to processes and systems, and guide the team in adopting best practices for productivity. Engage with clients at a supervisory level, address their needs or feedback, and represent the team to build positive partnerships. Requirements Bachelor's degree in any field Minimum of 2 years in a leadership role within a BPO or call center Experience or familiarity with the Insurance or Healthcare sectors is an advantage Work setup This position is fully onsite in Cebu City, Cebu, Philippines.
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About UsLove, Bonito is the premier womenswear brand in Southeast Asia, dedicated to empowering women to discover confidence through fashion. Founded in 2010 in Singapore, we have transitioned from a modest online startup to a multi-channel enterprise with over 20 stores across Asia and a robust online presence.As we look towards the next decade, our expansion will include new product categories, market entries, wholesale collaborations, and strategic brand acquisitions. We are transforming into a forward-thinking regional consumer group that harmonizes passion with performance and creativity with innovation.At Love, Bonito, our team comprises builders, dreamers, and doers. We believe that culture extends beyond mere words; it manifests in our daily actions. We embrace a fast-paced, inquisitive environment where bold ideas and people are valued. Here, you will find a community that encourages personal growth, empowers leadership, and celebrates authenticity. Join us as we redefine the future of Asian brands, starting in Southeast Asia and extending globally.Why Join Us?At Love, Bonito, your role goes beyond traditional job responsibilities; you will contribute to a transformative movement. We aim to cultivate a lean, courageous organization filled with heart, where every individual can make a meaningful impact. Here’s what you can expect:Purpose-Driven Performance: We are establishing a world-class Asian brand that competes on a global scale. We uphold high standards and operate with purpose, integrity, determination, and excellence. If you are passionate about customer service and strive to create tangible impact, we want you on our team!Dynamic Growth: Our environment is known for its dynamism and rapid pace. You will need to learn quickly, step out of your comfort zone, and collaborate with colleagues who both challenge and support you. This is not a place for those seeking a predictable, structured environment—join us if you're eager to build, shape, and create impact together!Culture at Our Core: If you prefer a no-nonsense corporate culture, you will thrive here. We lead with empathy, celebrate individuality, and believe that excellence stems from trust rather than hierarchy. We value teamwork and effective collaboration, as we achieve more together. If this resonates with you, be a part of #TeamLB!Join us in redefining what it means to create a lasting global consumer group.
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The RISE mission is to Accelerate Internet for the Philippines. We focus on enhancing customer experiences by delivering exceptional internet services while making a positive impact on our partners and their industries.With humble beginnings and a strong commitment to our mission, we have expanded our reach to serve business and wholesale customers across Cebu, Manila, and Davao. Our clientele spans diverse industries, including real estate, IT, and business process outsourcing, all unified by their demand for top-notch service and outstanding customer support.To ensure the highest level of customer satisfaction, RISE collaborates exclusively with the technical services firm Pathfinders, maintaining an impressive average installation time of 1.8 weeks for our business clients. Together, we operate GetaFIX, the largest Internet eXchange in the Philippines, which significantly enhances content efficiency and connectivity in the region. Additionally, we provide an Open Access Network, a Fiber as a Service solution designed to simplify processes for developers and telecommunications companies, thereby enhancing customer satisfaction.Our organization promotes a performance-driven culture where team members are encouraged to take ownership and surpass expectations on their projects. We value transparency, conducting regular check-ins and quarterly performance reviews to help us collectively reach our goals and grow together. We advocate for work-life balance by organizing team activities, celebrating our achievements, and sponsoring professional development opportunities.Join our expanding mission-oriented business that seeks leaders who are skilled, proactive, and straightforward. Enjoy a rewarding environment with supportive colleagues, competitive salaries, and a comprehensive compensation package that includes health maintenance organization (HMO) benefits for you and your family. Flexible working hours are available for certain roles, and your teammates will assist you in refining your skills and fulfilling your responsibilities. Make a meaningful impact and grow alongside us.The Project Manager is responsible for orchestrating various internal and external teams to ensure projects are executed efficiently and effectively. The PM serves as the primary Point of Contact (POC) for reporting and coordinates resource allocation, including team assignments and significant assets like OTDR and vans. At RISE, Project Managers also work to eliminate obstacles that may hinder their teams' success.Typically, the PM collaborates with the Engineering Manager and Project Engineers, along with any other assigned resources such as third-party contractors.
Neostella creates technology solutions for legal teams, building tools that connect data, workflows, and systems. The company’s mission centers on helping legal professionals work more efficiently and deliver strong results for their clients. Recognized by Forbes as one of the Best Startup Employers in the Americas for 2026, Neostella continues to grow and seeks people who want their work to make a real impact. Role overview The Senior Python Developer role is based in Cebu City, Cebu, Philippines. As Neostella’s platform expands, this position focuses on backend development and technical leadership. The work includes maintaining system reliability, supporting scalability, and ensuring smooth integration for clients. What you will do Lead the design, development, and deployment of backend services Mentor junior engineers and support their growth Take ownership of complex projects from planning through launch Design APIs and build system integrations Develop serverless applications using AWS services Conduct code reviews and solve technical challenges Work closely with Technical Leads, product teams, and stakeholders to deliver projects Help improve development processes and uphold architectural standards Requirements Extensive experience with Python Practical experience working with AWS Background in backend systems, API design, and cloud environments Proven leadership and accountability in technical projects Dedication to code quality, scalability, and best practices Location This position is located in Cebu City, Cebu, Philippines.
Join RISE as a proactive Account Manager, where your role will involve nurturing existing client relationships and actively pursuing new sales opportunities. Under the guidance of the Senior Account Manager, you will be instrumental in closing sales deals and transforming interested prospects into satisfied clients. Your contributions will directly impact the growth and success of our mission to enhance internet services throughout the Philippines.
Neostella develops technology for legal professionals, building tools that connect data, workflows, and systems. The goal is to help legal teams collaborate efficiently and deliver results for clients. The company has been recognized by Forbes as one of the Best Startup Employers in the Americas for 2026 and continues to grow in the legal tech space. Role overview This Senior React Developer position is based in Cebu City, Cebu. The role focuses on delivering seamless, high-quality frontend experiences for Neostella's legal tech applications. As the company expands, the frontend plays a central role in customer satisfaction and product adoption. This developer will help shape the look and feel of applications, ensuring they remain scalable and consistent. Mentoring other developers and promoting strong engineering practices are also key aspects of this position. What you will do Lead the design and development of modern, responsive web applications using React. Own complex features from concept through deployment, translating requirements and designs into reliable frontend solutions. Create reusable components and optimize performance across applications. Maintain consistency in the user interface and overall frontend architecture. Mentor junior and mid-level developers, supporting their technical growth. Participate in architectural discussions and help solve challenging technical problems. Work closely with product, design, and backend teams to deliver user-focused solutions. Why this role matters The Senior React Developer will have a direct impact on user experience, product usability, and the speed at which new features reach customers. Technical leadership and strong collaboration will help set the standard for frontend quality as Neostella continues to grow.
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