Assistant Manager - Sales Operations

BayutRiyadh, Riyadh Province, Saudi Arabia

On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, candidates should possess:A degree in Business Administration, Finance, or a related field. Proven experience in sales operations or related fields. Exceptional organizational and analytical skills. Strong communication and interpersonal abilities. Proficiency in CRM software and Microsoft Office Suite. A proactive approach to problem-solving and task management.

About the job

As the Assistant Manager – Sales Operations, you will play a pivotal role in overseeing the complete execution of post-sale transaction operations for Bayut KSA. Your responsibilities will include ensuring payment verification, documentation compliance, Sale & Purchase Agreement (SPA) control, revenue readiness, and effective coordination with stakeholders, which are crucial for predictable revenue recovery and seamless transaction closures. This role is integral to our centralized Sales Operations function, collaborating closely with Sales, Commercial, Finance, Developers, and Customer Support teams. You will also lead and mentor associate-level team members, ensuring efficient task execution, performance tracking, and continual development within the operations team.

Your responsibilities will include:

Managing the receipt and verification of customer payments.
Ensuring payment proofs are complete, legitimate, and submitted within established timelines.
Coordinating with the Finance team for confirmation and reconciliation of payments.
Tracking payment-related service level agreements (SLAs) and addressing any delays or discrepancies.

Reviewing and verifying booking forms for accuracy and completeness.
Ensuring consistency among:

Booking forms
CRM records
Payment details

Coordinating the issuance, receipt, and verification of Sale & Purchase Agreements (SPAs).
Ensuring SPA details align with system records and booking data.
Maintaining comprehensive documentation logs and audit trails.

Monitoring SPA issuance status for all applicable transactions.
Ensuring SPAs are:

Issued by developers
Signed by the relevant parties
Verified before transaction closures

Facilitating readiness for revenue recognition by ensuring all transactions meet documentation and verification criteria.
Working with Finance on invoice eligibility and required supporting documentation.
Preparing and maintaining transaction visibility reports, including:

Down Payment vs SPA aging
Verified Closed Won status
Developer-specific recovery readiness

Liaising with:

Sales teams for transaction follow-ups
Documentation teams for SPA execution
Finance for invoicing and reporting
Developers for SPA sharing and acknowledgments

Ensuring that developer documentation expectations are met within agreed timelines.

Supporting internal sales teams through the Ops/Sales Ops hotline for transaction-related inquiries.

About Bayut

Bayut is the foremost property portal in Saudi Arabia, dedicated to connecting users with their ideal properties through an unparalleled online experience. As part of the Dubizzle Group, we leverage a robust network of leading classifieds brands to serve over 200 million users monthly.

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