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Assistant Operations Manager - On Site

distroOcala, Florida
On-site Full-time

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Experience Level

Experience

Qualifications

• Proven experience in operations, dispatch, scheduling, warehouse management, logistics, or customer service.• Excellent communication skills for effective coordination with internal teams and external partners.• Highly organized, capable of managing time effectively, and adept at multitasking.• Professional and reliable, with the ability to work independently and take ownership of tasks.• Proficient with smartphones, tablets, and standard business software (e.g., email, calendars, CRM tools). Nice to Have:• Background in home services, home improvement, or related building industries.

About the job

Position Overview
The Assistant Operations Manager plays a crucial role in facilitating the daily operations of scheduling, dispatch, customer service, and warehouse management. This position is ideal for a detail-oriented, service-focused individual who excels at coordinating installations, managing inventory, and overseeing logistics to ensure seamless and precise operations.
Key Responsibilities
• Respond to emails and voicemails promptly to address installation requests and schedule modifications.
• Conduct daily meetings with installers to review schedules and confirm the required tools, parts, and equipment.
• Assist in loading materials and preparing installation teams for the workday.
• Provide support for inbound call management as necessary.
• Review and verify paperwork from the previous day’s jobs; ensure the accuracy of invoices and confirm that payments are recorded correctly.
• Update commission tracking and maintain related documentation.
• Manage installer schedules to guarantee that installations are completed within agreed-upon timelines.
• Prepare products for upcoming installations, including pre-assembly when needed.
• Organize and maintain the warehouse, focusing on space utilization, layout optimization, and cleanliness.
• Aid in inventory control and maximize the use of supplies and equipment.
• Receive and inspect deliveries; unpack, store items, and report any discrepancies.
• Review product orders for accuracy prior to submission.

About distro

Distro is a leading provider in the logistics and installation sector, committed to delivering exceptional service and innovative solutions in the home improvement industry.

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