About the job
Position Overview
The Assistant Operations Manager plays a crucial role in facilitating the daily operations of scheduling, dispatch, customer service, and warehouse management. This position is ideal for a detail-oriented, service-focused individual who excels at coordinating installations, managing inventory, and overseeing logistics to ensure seamless and precise operations.
Key Responsibilities
• Respond to emails and voicemails promptly to address installation requests and schedule modifications.
• Conduct daily meetings with installers to review schedules and confirm the required tools, parts, and equipment.
• Assist in loading materials and preparing installation teams for the workday.
• Provide support for inbound call management as necessary.
• Review and verify paperwork from the previous day’s jobs; ensure the accuracy of invoices and confirm that payments are recorded correctly.
• Update commission tracking and maintain related documentation.
• Manage installer schedules to guarantee that installations are completed within agreed-upon timelines.
• Prepare products for upcoming installations, including pre-assembly when needed.
• Organize and maintain the warehouse, focusing on space utilization, layout optimization, and cleanliness.
• Aid in inventory control and maximize the use of supplies and equipment.
• Receive and inspect deliveries; unpack, store items, and report any discrepancies.
• Review product orders for accuracy prior to submission.
