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Experience Level
Experience
Qualifications
The ideal candidate will possess strong leadership skills, a passion for customer service, and a background in retail management. Previous experience in a supervisory role is preferred. A proactive approach to problem-solving and the ability to thrive in a fast-paced environment are essential.
About the job
Farm Boy Inc. is seeking an Assistant Service Manager for its London location. This position works alongside the Service Manager to ensure daily store operations run efficiently. The Assistant Service Manager plays a key part in team leadership, upholding store standards, and fostering a positive experience for customers.
Key responsibilities
Assist the Service Manager with daily store operations
Guide and motivate team members to provide excellent customer service
Help oversee inventory and keep track of sales activity
Promote company standards and encourage best practices throughout the store
Support a friendly, efficient, and welcoming store environment
About Farm Boy Inc.
Farm Boy Inc. is a rapidly growing grocery retailer known for its fresh produce and commitment to quality. Our unique culture fosters collaboration and innovation, making us a great place to build a rewarding career.
Join FRP Advisory as a Forensic Services Manager, focusing on investigations. In this pivotal role, you will lead a team dedicated to providing expert forensic services, ensuring thorough investigations and delivering actionable insights to our clients.
As a seasoned and senior member of the London DFIR team, you will play a crucial role in our broader EMEA practice, contributing to a global network that shapes our forensic investigation and cyber incident response capabilities. The Discovery & Data Insights team serves as the technical consulting hub, allowing you to provide consultative solutions across various workstreams, including forensic investigations, eDiscovery, and data analytics. Our clientele consists of prestigious law firms, Fortune 500 multinational corporations, and various government and law enforcement agencies worldwide.In the capacity of Senior Consultant, you will collaborate closely with teams across different regions and foster constructive relationships with Control Risks’ dedicated Cyber Response practice, as well as the wider Discovery & Data Insights team. Your professional conduct and sound decision-making will build trust and uphold integrity among our clients and colleagues. This role demands technical expertise and acute sensitivity to client needs and expectations. You will utilize your skills and experience to craft innovative solutions and establish agile operational standards, positioning yourself as a recognized subject matter expert in technical consulting services.Your daily responsibilities will include being on-call for urgent matters and supporting crisis management efforts. As the technical lead for engagements, you will ensure quality-driven, responsive forensic incident management while delivering services that meet and exceed client expectations and company standards.
Join FRP Advisory as a Forensic Services Associate in London, where you will play a vital role in supporting our forensic services team. You will engage in investigations, analyze financial data, and assist in providing expert advice on complex financial matters. This position offers a unique opportunity to develop your skills in forensic analysis within a dynamic and supportive environment.
About 10a Labs: At 10a Labs, we serve as the premier safety and threat-intelligence layer, relied upon by cutting-edge AI laboratories, high-growth AI companies, Fortune 10 enterprises, and leading global technology platforms. Our expertise in adversarial red teaming, model evaluations, and intelligence gathering empowers engineering, safety, and security teams to outpace evolving threats while ensuring the safe deployment of AI systems.The Investigations Team at 10a Labs is seeking additional support to effectively respond to critical safety incidents and conduct thorough investigations across various abuse areas, including but not limited to Violence, Hate, Mental Health, CBRNE, Child Safety, Cyber Abuse, and more.About the Role:As a Threat Investigator, you will play a key role in supporting our London-based Investigations Team covering Europe, the Middle East, and Africa (EMEA). Your responsibilities will include identifying and responding to malicious activities and abuse on our platform, investigating suspicious behaviors, drafting detailed reports based on your findings, and providing actionable recommendations. This role necessitates a strong technical background in investigating threat actors, harmful behaviors, and cyber abuse, alongside proficiency in SQL and Python for data querying, transformation, and analysis. You will also manage escalations and reactive leads, including those that may not be identified by our current safety systems.Investigations may involve exposure to sensitive and distressing content, including sexual, violent, or otherwise disturbing material.This position includes an on-call component, requiring you to address urgent escalations outside of standard working hours, which may occasionally include evenings and weekends. The typical on-call rotation consists of 7 consecutive days every 2 months, though this may vary based on operational requirements, and candidates should be prepared to be flexible.Key Responsibilities:Proactively identify and track malicious actors on our platform.Investigate potentially policy-violating activities by querying internal data sources (using SQL and Python) and cross-referencing open-source information (OSINT).Document and communicate investigative findings to internal stakeholders.
Interpath Advisory is on the lookout for an experienced Assistant Manager to enhance our Asset Tracing and Complex Investigations team located in London. This dynamic practice specializes in tackling intricate investigations that support asset tracing, recovery efforts, and complex commercial disputes. Our casework is global in nature, often involving engagements with sovereign states and major high-profile issues. As we expand our global Advisory capabilities, you will collaborate closely with our industry-leading specialists across our numerous international offices.This position is ideal for an analytical professional eager to advance their career within a leading team and a rapidly growing organization with a worldwide reach. You should possess a minimum of 4-5 years of experience in a reputable firm in the commercial investigations field, particularly in conducting open-source investigations across diverse jurisdictions. Proven expertise in asset tracing casework is essential.Key Responsibilities:Utilize a comprehensive array of investigative tools and datasets (training provided where necessary).Collaborate with cross-functional teams, including legal and financial experts.Draft detailed reports and presentations outlining findings, methodologies, and recommendations.Engage with clients to discuss findings, strategies, and next steps in the investigation process.Mentor junior team members, providing guidance on investigative techniques and best practices.Identify and implement business development opportunities within the practice.Oversee and coordinate investigative assignments across various complex international cases.Lead investigative teams on multiple concurrent projects.Manage client engagements and project reviews.Actively participate in business development and sector events.This role presents an exciting opportunity for capable and ambitious candidates to significantly impact the growth of this high-profile team. It is well-suited for individuals with long-term aspirations within the sector.
Join Us in Transforming Digital InvestigationsAt Magnet Forensics, we pride ourselves on being at the forefront of digital investigative software development. Our innovative solutions empower organizations to acquire, analyze, and share critical evidence from various digital devices, including computers, smartphones, tablets, and IoT devices. We are dedicated to equipping our customers with the tools they need to safeguard their communities and enhance national security.With a global customer base, our technology enables investigators to modernize their digital investigations, combating crime and protecting vital assets. Our team is expanding, and we invite you to be part of our mission to make a significant impact worldwide. At Magnet Forensics, you will receive unparalleled support for your professional growth and have the chance to collaborate with a talented and dedicated team.If you believe you have the passion and skills to contribute to our vision, we encourage you to apply!Position OverviewWe are on the lookout for a strategic and experienced Flagship Customer Success Manager (CSM) to lead and nurture relationships with our top-tier, mission-critical clients. This senior-level role is ideal for candidates who can engage confidently with executive leadership while possessing a deep understanding of Magnet’s offerings and the dynamics of customer environments.As a Flagship CSM, you will be the primary strategic partner for assigned flagship accounts, guiding them throughout their entire journey with Magnet—from onboarding to deployment, adoption, value realization, renewal, and expansion. Your role will involve fostering deep, trusted relationships across customer organizations, including C-Level stakeholders, coordinating complex internal teams, and ensuring customers achieve quantifiable results aligned with their business and investigative goals.The primary mission of the Flagship Customer Success Manager is to safeguard and enhance Magnet’s most vital customer relationships by delivering exceptional experiences, expediting time-to-value, proactively managing risks, and cultivating long-term partnerships that drive retention, growth, and advocacy.
At FARFETCH, we are driven by our passion for luxury fashion. Our goal is to create a global marketplace that connects creators, curators, and consumers within the luxury fashion industry.We pride ourselves on being a positive force for good, fostering a vibrant creative community that includes our team members, partners, and customers. This diverse community is fundamental to our success. We value differences, promote individuality, and embrace a variety of skills and perspectives, cultivating an inclusive environment for all. We are FARFETCH for All.LEGAL TEAMThe Legal team plays a crucial role in our strategic operations, ensuring we navigate the complexities of global commerce while safeguarding our legal integrity. We provide expert guidance to mitigate risks and ensure compliance across our initiatives.OUR LONDON OFFICELocated in Old Street, London’s thriving tech hub, our office hosts a variety of teams. The open layout promotes collaboration and idea-sharing, complemented by a spacious outdoor terrace, perfect for team lunches and events.ROLE OVERVIEW The Compliance team is dedicated to upholding regulatory standards and ensuring adherence to our Code of Conduct and Company Policies. We strive to foster an ethical culture throughout the organization by independently investigating and verifying all ethics complaints with fairness and transparency.
Join Kroo: Pioneering Financial IntegrityAt Kroo, we envision a future where banking is both trusted and cherished by customers. We empower individuals to take charge of their financial destinies while striving to make a positive environmental impact.Integrity, transparency, and honesty are at the core of our values. We think big, dream big, and are committed to continuous learning and growth. Join us on this exciting journey where boldness and collaboration drive our success.Your Role:We are on the lookout for a proactive and detail-oriented Senior Financial Crime Investigator to enhance our First Line Financial Crime Operations. Your expertise will play a crucial role in combating financial crime and ensuring our customers' trust.Key Responsibilities:AML/CTF and Fraud Management: Lead comprehensive investigations into Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and fraud cases, including the preparation of Suspicious Activity Reports (SARs).Alert Investigation: Conduct thorough investigations into alerts regarding Sanctions, Politically Exposed Persons (PEP), Transaction Monitoring, and Adverse Media.Regulatory Awareness: Apply strong judgment and decision-making within established risk parameters, contributing to wider risk discussions.Trend Analysis: Analyze data to detect emerging financial crime trends and improve detection strategies.Process Improvement: Enhance financial crime prevention processes, ensuring compliance with regulatory standards.Customer Service Support: Provide expert guidance to the Customer Service team on mitigating risks and resolving issues.
Join Our Team as a Meter Investigator!Location: LondonSalary: £17,000 - £18,500 pro-rata (dependent on experience) + pension + free uniformFlexible part-time and on-demand positions availableComprehensive training providedAre you someone who enjoys the great outdoors and prefers a flexible working schedule? If so, this could be the ideal position for you!About Us:Our client collaborates with water companies throughout the UK to gather critical data on non-domestic properties, ensuring accurate billing and service delivery.Why Work with Us?Following recent contract acquisitions and strategic growth plans, we are on the lookout for proactive Meter Investigators across the UK. No prior experience is necessary as we provide full training.Your Role:You will locate and examine ‘lost’ water meters situated in meter chambers or specific enclosures and buildings.Accurate data collection will involve cleaning and photographing commercial water meter details within designated geographic areas using mobile technology.Plan and manage your daily workload efficiently to meet operational demands.Ideal Candidate:· Strong awareness of Health & Safety protocols for yourself and customers.· Reliable home internet and proficient IT skills.· Professional appearance and demeanor as you represent the company.· Excellent communication and customer service skills.· Proficient literacy and numeracy skills.· Experience in time management and route planning is advantageous.Additional Information:This role requires some physical activity, including lifting heavy manhole covers, so physical fitness is essential.A basic Disclosure check will be necessary.CVs will be forwarded directly to the employer.
About the Role Marshmallow is looking for a Claims Fraud Investigator (Motor) to join the team in London. This role focuses on identifying and investigating suspicious activity within the motor insurance claims process. What You Will Do Review and investigate motor insurance claims flagged as potentially fraudulent Apply analytical skills to assess evidence and spot inconsistencies Help maintain a fair and transparent claims process by preventing fraud Work closely with colleagues to share findings and support ongoing investigations Location This position is based in London.
Join our esteemed Digital Forensics and Incident Response team in London as an Associate Consultant or Consultant. In this pivotal role, you will leverage your technical expertise to deliver consultative solutions in Digital Forensics, Incident Response, Cyber Security, and eDiscovery to a diverse clientele that includes Law Firms, Fortune 500 companies, and Government entities. You will act as a technical lead on various cases, collaborating closely with our regional and international Discovery & Data Insights teams (DFIR/Legal Technologies/Data Analytics) as well as our Cyber Response, Crisis Management, and Investigations teams. Additionally, you will play a key role in business development by contributing your subject matter expertise to articles, presentations, and marketing initiatives.Key Responsibilities:Provide expert consultancy and forensic/incident response services, including data collection, investigative analysis, and cyber security solutions for our clients.Support Investigation teams across different regions, ensuring high-quality deliverables are provided efficiently and in a timely manner.Ensure all work adheres to evidential standards and is defensible in legal contexts.Offer expert testimony in court as needed.Innovatively engage in team collaboration and initiate creative solutions to enhance efficiency.Proactively anticipate client needs and drive conversion of inquiries into sales leads and proposals.Actively participate in marketing and business development strategies.Availability for international travel, up to 25% of the time.
About Our TeamAt OpenAI, we prioritize security as a fundamental aspect of our mission to ensure that artificial general intelligence benefits all of humanity. Our Threat Intelligence team is dedicated to safeguarding OpenAI's technology, personnel, research, and infrastructure. We proactively identify and neutralize adversaries who aim to compromise our systems or misuse our models. Through sophisticated threat investigations, we build tools to enhance our analysis capabilities and deliver intelligence that informs our security strategy, providing leadership with timely, risk-aware insights. Our approach combines technical expertise, investigative rigor, and strong cross-functional collaboration to uncover threats and drive impactful outcomes across OpenAI's security and research domains.About the RoleAs a Technical Threat Investigator at OpenAI, you will play a crucial role in defending the company against advanced adversaries targeting OpenAI and the wider ecosystem, as well as those attempting to exploit our models for cyber operations.This role involves deep investigative work. You will conduct complex, end-to-end investigations into sophisticated threat actors, analyzing their behaviors, infrastructure, and emerging techniques, particularly how they integrate AI into their workflows. Your insights will be vital in proactively identifying malicious activities and enhancing detection, disruption, enforcement, and safety measures across the organization.You will convert your investigative findings into scalable solutions that produce a lasting impact. This includes developing and maintaining lightweight tools, automating processes where beneficial, and establishing AI-assisted workflows to streamline investigations, making them faster, more repeatable, and more effective over time.Key Responsibilities:Conduct thorough, end-to-end investigations into advanced threat actors interacting with OpenAI's models, products, and ecosystem.Adopt an adversarial mindset to model attacker behavior, anticipate misuse patterns, and proactively hunt, identify, and disrupt malicious activities.Utilize internal telemetry, OSINT, vendor data, and proprietary safety systems to generate high-confidence findings regarding adversarial use of our models in cyber operations, platform abuse, and threats aimed at OpenAI.Translate investigative insights into tangible improvements across detection, enforcement, intelligence, and safety processes.Develop tools, scripts, and automations, and implement AI-assisted workflows to enhance investigation efficiency.
About Our TeamAt OpenAI, our mission is to advance artificial intelligence technology to ensure it serves the best interests of humanity. We understand that the path to achieving this goal involves real-world implementation and continuous improvement based on our findings.The Intelligence and Investigations team plays a crucial role in this mission by identifying and examining instances of misuse of our products, particularly emerging forms of abuse. This work empowers our partner teams to formulate data-driven product policies and develop extensive safety measures. By thoroughly comprehending abuse patterns, we can empower users to innovate with our technologies safely.About the RoleThe Protection Scientist Engineer position is a multidisciplinary role that blends expertise in data science, machine learning, investigative methodologies, and policy development. As a key member of the Integrity and Investigations team, your primary responsibility will be to design and implement systems that proactively detect and mitigate abuse of OpenAI’s products. This includes establishing robust abuse monitoring frameworks for new releases, maintaining oversight for existing offerings, and innovating defensive systems against our most significant risks. You will also investigate urgent escalations, particularly those that escape our existing safety protocols, requiring a deep understanding of our products and data, and collaborating closely with product, policy, and engineering teams.This position is based in our London office and involves participation in an on-call rotation to address urgent matters outside regular working hours. Some investigations may require handling sensitive content, including material that is sexual, violent, or otherwise distressing.Key ResponsibilitiesDefine and implement abuse monitoring protocols for new product launches.Enhance existing processes to sustain monitoring operations, focusing on automation of monitoring tasks.Develop and transition systems for detecting, reviewing, and enforcing actions against significant abuse cases.Collaborate with Product, Policy, Operations, and Investigative teams to identify and mitigate key risks, while ensuring Engineering teams have the necessary data and tools.Ideal Candidate ProfileA minimum of 4 years of experience in a related field, with a strong foundation in data science and machine learning.Exceptional analytical skills, with a proven ability to tackle complex problems.Experience working cross-functionally within diverse teams, with strong communication skills.Familiarity with safety systems and protocols in technology environments.
Pension Insurance Corporation (PIC) is dedicated to safeguarding retirement incomes through meticulous risk management and outstanding asset and liability management, complemented by exemplary customer service. Our mission is to ensure the timely payment of pensions to our current and future policyholders. We realize this mission by establishing strategic objectives across the company and nurturing a healthy culture rooted in our PIC Values: Resilient, Adaptable, and Loyal.Role OverviewWe are seeking a dynamic Pension Services Third Party Administration (TPA) Manager to join our Customer Operations team. This pivotal role requires strong collaboration with Risk, Legal, Transitions, Finance, and our external third-party administrators to secure their support and implement improvements to our systems, processes, and technology.You will leverage your expertise in Customer Operations to enhance our services and deliver favorable outcomes for our policyholders.Your contributions will drive business results related to capital, profitability, brand reputation, and stakeholder satisfaction, ensuring consistent positive experiences for our policyholders, shareholders, and Trustees.Our company values are integral to the performance of every role.Key Responsibilities of the Pension Services TPA Manager within Customer OperationsLead the Pension Services TPA Team, ensuring effective governance and oversight of Third Party Administration partners (TPAs), while supporting the Pension Services Technical Manager to maintain high standards of governance over Buy-In Scheme Trustee Administrators.Act as the line manager for direct reports, including setting objectives, managing performance, planning personal development, and overseeing productivity and quality outcomes.Oversee TPA partners' work pipeline to ensure adherence to KPIs and SLAs, maintaining high quality across complex pension processes, regulatory inquiries, DSARs, pension increases, overpayment controls, high-value payments, and trustee reporting, while identifying training needs and process enhancements.Collaborate closely with internal teams (Transitions, Actuarial, Payroll, and Implementations) to establish robust processes and scheme knowledge ahead of Buy-In administration transfers to TPA partners.Assist in forecasting and planning for new scheme administration transfers to TPA partners in partnership with the Pension Services Oversight Manager.Identify and orchestrate technical and scheme-specific training to ensure team readiness for Buy-In Under Admin/Buy-Out transitions to TPA partners.Coordinate general technical support, training, and complex query resolution for the Pension Services Oversight team and TPA partners.Provide ongoing technical support and resolve complex queries for our TPA partners, fostering strong collaborative relationships.
Join the Sainsbury’s Team as a Food Services Manager!Location: WembleySalary: £27,000 to £35,000 per annum plus bonusEmployment Type: PermanentOVERVIEWAre you ready to take on a challenge and eager to grow? Sainsbury’s, the second largest supermarket chain in the UK, operates an impressive 1,415 stores and continues to expand with renowned brands like Argos and Habitat. We are dedicated to nurturing talent, delivering exceptional service, and achieving ambitious goals. Join us to be a part of an award-winning team that values development and success.As a Food Services Manager, you will oversee the Food Counters, Bakery, and Customer Café. Your primary focus will be to motivate and manage your team to consistently deliver top-notch service and exceed customer expectations!KEY RESPONSIBILITIESLead, coach, and empower a diverse team.Ensure staff are multi-skilled and equipped to handle various tasks throughout the store.Foster a deep understanding of products and services among all team members.Anticipate customer needs and establish 'best in class' service standards.Maintain adequate staffing levels to meet customer demands across the store.Manage stock availability and minimize waste.Drive customer service excellence to boost sales and satisfaction.Identify and nurture potential in team members, supporting their professional growth.IDEAL CANDIDATEA natural leader, ready to influence and inspire both your team and the broader business.Passionate about providing outstanding customer service.Proactive and committed to continuous learning.Flexible and open-minded, adaptable to various challenges.Proven experience managing a diverse team in a hospitality, leisure, or retail setting.A strong focus on customer responsiveness and service excellence.COMMUTABLE LOCATIONS: Neasden, Tokyngton, Sudbury, West Hendon, Harlesden
We are proud to partner with one of the leading real estate firms globally in their search for a Technical Services Manager. This exciting role is situated within a vibrant portfolio in London, where the successful candidate will have the opportunity to thrive and advance within the organization.The ideal candidate will possess a robust technical and engineering background, enabling them to deliver high-quality consultancy across the portfolio. A solid understanding of project management and compliance in building services is essential.Responsibilities:Deliver technical support and consultancy to various clients within the assigned buildings portfolio.Lead project management initiatives as required throughout the project lifecycle.Conduct assessments of statutory and mandatory compliance on behalf of clients.Perform regular engineering audits across multiple buildings.Develop and manage planned preventative maintenance (PPM) and capital expenditure (CapEx) repair systems.Qualifications:A degree in Engineering is required.Membership in a recognized professional engineering body is preferred.At least 5 years of engineering experience within the property sector is essential.Strong knowledge of health and safety regulations and relevant qualifications are necessary.Proven experience in leading projects is required.Ability to assess compliance in building services is a must.What We Offer:Exceptional opportunities for internal career advancement for motivated and committed candidates.Competitive salary along with a car allowance and an attractive benefits package.Chance to establish connections with prestigious clients in London.Join a growing company with a global presence.Application Process:If you are interested in this exciting opportunity, please forward your CV to Thomas Mansell or contact him at 0161 694 9723.
Role overview Farm Boy Inc. is seeking an Assistant Service Manager for its London location. This position works alongside the Service Manager to ensure daily store operations run efficiently. The Assistant Service Manager plays a key part in team leadership, upholding store standards, and fostering a positive experience for customers. Key responsibilities Assist the Service Manager with daily store operations Guide and motivate team members to provide excellent customer service Help oversee inventory and keep track of sales activity Promote company standards and encourage best practices throughout the store Support a friendly, efficient, and welcoming store environment
Join Version 1 as a Service Transition Project Manager and lead the successful transition of services to new operational environments. In this dynamic role, you will collaborate with cross-functional teams to ensure seamless project delivery and customer satisfaction.Your expertise in project management will be vital as you navigate challenges and drive continuous improvement initiatives. If you are passionate about delivering exceptional service and managing complex projects, we want to hear from you!
The Building Services Manager will take responsibility for the management and upkeep of building services at Jobs for Humanity’s London location. This position calls for strong leadership and a focus on operational reliability and safety compliance across all facilities. Main responsibilities Oversee maintenance and daily operations of building services to ensure smooth facility function Lead and support a team of building services professionals Coordinate service contracts with vendors and partners Work with internal and external stakeholders to improve facility performance Maintain compliance with all relevant safety standards and regulations What we are looking for Experience managing building services or facilities operations Proven ability to lead teams and coordinate multiple projects Strong understanding of safety standards and compliance requirements Skilled in working collaboratively with a range of stakeholders
The Role... We are seeking an IT Services & Support Manager to guarantee a flawless and consistent experience for our members across all UK locations. Your proactive management of our technical systems will be pivotal. You will oversee a dedicated team responsible for IT support, taking charge of the Service Desk ITSM service and spearheading key improvement initiatives. Collaborating with external suppliers, you will identify suitable hardware and software solutions, presenting options and business cases to the IT Leadership team as necessary. Main Duties... Lead the IT & AV team based in London, with responsibilities covering all UK sites, excluding Soho Farm. Develop weekly and monthly staff schedules to optimize time management and ensure adequate IT & AV resources are available for all sites. Personally oversee IT support for all staff at the London Strand HQ, utilizing appointed support agencies as needed. Provide Level 1 and Level 2 support, troubleshooting various issues, including but not limited to: Business applications (cloud-based, hosted, and on-site) Software issues Network connectivity Wi-Fi Telephony systems Printers TVs and sound systems CCTV Meeting room setups Device support (PC/MAC laptops, iPhones, iPads) Assist the operation with the setup and configuration of company applications. Conduct routine checks, audits, and site visits to ensure proactive support. Deliver focused support for C-suite executives and their Personal Assistants. Maintain orderly equipment rooms and ensure all equipment is well-kept and performing preventive maintenance when necessary. Manage user access, including creating, auditing, modifying, and deleting user accounts as required. Evaluate and identify software, hardware, processes, and configurations that do not meet best practices, InfoSec, legal requirements (e.g., PCI-DSS, GDPR), and company standards. Support new installations, refurbishments, and openings of new sites. Act as the technical liaison with third-party suppliers to manage cases on behalf of end users. Utilize ServiceNow for reporting and managing team workload and SLAs, serving as the escalation point.
