Qualifications
To thrive in this role, candidates should possess:High school diploma or equivalent; a degree in business or management is preferred. Proven experience in retail management or customer service roles. Strong leadership abilities with a focus on team development and motivation. Excellent communication and interpersonal skills. Ability to analyze financial data and market trends to drive sales. Familiarity with federal, state, and local regulations related to retail operations.
About the job
Location: 4400 W. Armitage Ave., Chicago, IL 60639
About PLS: At PLS, we believe you deserve better! Founded in 1997, PLS®, which stands for People, Location, Service, is a premier retail provider of financial services. Our commitment to customer-centric solutions drives our operations at over 200 locations across 12 states. We offer convenient, transparent, and often more affordable alternatives to traditional banking services, catering to the everyday financial needs of our diverse clientele.
Role Overview: As an Assistant Store Manager, you will lead a dynamic team to ensure exceptional customer service, achieve operational excellence, and uphold our company policies. You will perform all responsibilities of a Customer Service Representative and support the Store Manager in daily operations, stepping in to guide the team in their absence.
About PLS
PLS® is a leading retail provider of innovative financial services, dedicated to delivering exceptional customer experiences. With a focus on convenience and accessibility, we empower our customers to manage their financial needs efficiently. Headquartered in Chicago, we operate over 200 centers across the country, committed to providing valuable services that enhance the lives of our customers.