About the job
At Real Chemistry, our mission is to create a healthier world, which is not just our goal but also our daily commitment. Our approach to transforming healthcare is driven by our extensive scientific knowledge, innovative creativity, and AI-powered insights. This unique blend fosters an environment where innovation flourishes, and our team is dedicated to making a significant impact. As a global agency, we offer a comprehensive range of services in healthcare communications and marketing to our clients, including leading organizations in the pharmaceutical and biotech sectors.
Our culture, highlighted by #LifeatRealChem, emphasizes the importance of our people. We believe in collective success and are devoted to achieving excellence for both our clients and colleagues. Whether you are an experienced professional or just embarking on your career, if you share our enthusiasm for healthcare and building connections, we encourage you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
Job Summary:
Real Chemistry is seeking an enthusiastic Associate Account Director to become part of our expanding team!
The Associate Account Director will oversee client relationships and act as a reliable partner to our clients. The ideal candidate will have an exceptional track record in client services and a passion for healthcare and digital health. In this role, you will lead client engagements while managing and inspiring cross-functional teams to think innovatively, work efficiently, create integrated solutions, and achieve outstanding results that delight our clients.
This position offers a hybrid work environment, with the option to be based in any of our US offices, such as New York City, Boston, Chicago, Carmel, or San Francisco, or to work remotely within the US, depending on team and business requirements.
Key Responsibilities:
- Build and maintain strong client relationships to ensure our recommendations and results exceed expectations.
- Lead internal teams to uphold technical and operational excellence in all project executions.
- Identify potential issues and proactively recommend solutions to mitigate risks.
- Escalate challenges and risks appropriately by applying sound judgment and technical expertise.
- Collaborate with colleagues across the organization to identify opportunities for process enhancement and innovation.
- Guide and train junior staff on Real Chemistry processes, account management, and the healthcare/digital landscape.
- Recognize cross-functional capabilities and inspire teamwork across departments.
- Encourage and engage teams through active management and career development strategies.
- Set clear expectations and performance goals for team members.
