Associate Customer Program Manager - Process, Systems & Automation

FictivBengaluru, India Office

On-site Full-time

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Experience Level

Experience

Qualifications

Strong analytical and problem-solving skillsFamiliarity with customer service processesExperience in project management and automation toolsExcellent communication and interpersonal skillsAbility to work collaboratively in a fast-paced environment

About the job

Join Fictiv as an Associate Customer Program Manager and play a pivotal role in enhancing our processes, systems, and automation efforts. In this position, you will collaborate with cross-functional teams to streamline operations and improve customer experience. Your analytical skills will be key in identifying opportunities for automation and efficiency.

About Fictiv

Fictiv is a leading digital manufacturing platform that simplifies the product development process. Our innovative solutions empower engineers and designers to bring their ideas to life faster and more efficiently. Join us in transforming the manufacturing landscape.

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Role Overview Bosch Group is hiring a Global Controller for Thermal System PS at the Assistant / Deputy Manager level in Bengaluru. This position supports financial operations and helps advance strategic objectives across the organization. What You Will Do Maintain financial accuracy and ensure compliance with internal and external standards Work closely with cross-functional teams to improve processes and drive operational efficiency Support ongoing financial operations for the Thermal System PS business area Who We’re Looking For Strong attention to detail and a collaborative approach Experience in financial operations, controlling, or a related field Ability to contribute to both day-to-day accuracy and larger strategic goals This role offers the chance to make a direct impact on Bosch Group’s financial processes while working alongside diverse teams in Bengaluru.

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The OpportunityBecome a key player in revolutionizing the way millions manage their joint and muscle health. As a Senior Product Designer within our Design System team, you will be at the forefront of developing enterprise tools that empower our clinical and product teams to create seamless, user-friendly, and accessible experiences at scale. You won't just design components; you'll be crafting the fundamental tools that drive our product development, ensuring each interaction our members have is consistent, accessible, and impactful.What You'll AchieveIn your first 3 months: You will conduct a comprehensive audit of our current component library and build strong relationships with your engineering counterparts. Your first set of refined components and accompanying documentation will be delivered, adhering to our stringent accessibility and performance benchmarks.In your first 6 months: You will spearhead the definition and deployment of a complex new pattern or component set, collaborating across multiple product teams to ensure widespread adoption. Additionally, you will streamline our governance process to facilitate easier proposals and contributions from teams.In your first year: You will become a pivotal guardian of the Hinge Health visual language, evolving our design tokens and system architecture to support emerging platforms and AI-driven features. You will serve as a valuable resource, mentoring fellow designers on best practices and elevating the quality standards across the organization.Who You AreA Continuous Learner: You thrive on constructive feedback and are always seeking ways to enhance not just your work but the design process itself. You view the design system as a dynamic product, leveraging data and usage analytics to inform your decisions.A Systematic Thinker: You possess the ability to demystify complex challenges. Beyond merely seeing a button, you understand its role within a wider framework of interaction, accessibility, and code.A Trustworthy Collaborator: You excel in communication, bridging the gap between design and engineering. Your collaborative approach ensures that the designs are accurately translated into the final product.

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Apr 28, 2026

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