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Experience Level
Senior Level Manager
Qualifications
We are looking for a candidate with a proven track record in leadership roles within the communications industry. Ideal candidates will possess excellent project management skills and a deep understanding of global engagement strategies. Strong analytical skills, a creative mindset, and the ability to work under pressure are essential. A Bachelor's degree in Communications, Business, or a related field is preferred.
About the job
Burson Cohn & Wolfe seeks an Associate Director, Global Engagement Operations based in London. This leadership role shapes communication programs for clients worldwide, with a focus on refining operational processes and deepening client engagement across teams.
Key responsibilities
Lead cross-functional teams to deliver communication programs that meet client needs
Create and apply strategies to enhance operational efficiency
Oversee complex projects from initial planning through to completion
Foster and maintain strong relationships with clients
Ability to collaborate effectively with teams from different disciplines
Demonstrated strength in client relationship management
Strategic mindset with operational expertise
This position is suited for leaders who combine operational skill with a client-focused approach.
About Burson Cohn & Wolfe
Burson Cohn & Wolfe (BCW) is a leading global communications agency that combines deep industry expertise with innovative strategies to help clients navigate complex challenges. We are committed to delivering impactful results through integrated communication solutions, fostering trust, and driving engagement across diverse audiences.
🍊Our MissionTransforming Clinical Trials for the Future: At Lindus Health, we are pioneering a new era in clinical trials, making them faster and more dependable than ever before. Every innovative treatment requires robust clinical trials to verify safety and effectiveness. Unfortunately, the existing systems are outdated, leading to increased costs and del…
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Burson Cohn & Wolfe seeks an Associate Director, Global Engagement Operations based in London. This leadership role shapes communication programs for clients worldwide, with a focus on refining operational processes and deepening client engagement across teams. Key responsibilities Lead cross-functional teams to deliver communication programs that meet client needs Create and apply strategies to enhance operational efficiency Oversee complex projects from initial planning through to completion Foster and maintain strong relationships with clients Requirements Proven experience managing large, multifaceted projects Ability to collaborate effectively with teams from different disciplines Demonstrated strength in client relationship management Strategic mindset with operational expertise This position is suited for leaders who combine operational skill with a client-focused approach.
About WPPWPP serves as a trusted growth partner for leading global brands. We leverage exceptional talent, reliable data and insights, and premier partnerships—integrated through our innovative marketing platform, WPP Open—to help clients navigate change, seize opportunities, and achieve transformational growth.WPP Media is WPP's AI-driven media unit, unifying media, data, and partnerships to deliver personalized creative solutions at scale. By harnessing WPP Open and driven by Open Intelligence, our clients gain clear visibility into the effectiveness of their media investments.For more information, visit wppmedia.com.Position: Associate Director, Global Operations Client LeadershipReports to: Global Head of Brand MediaThe RoleThis is a remarkable opportunity for a dynamic and innovative media professional to emerge as a trusted partner for clients and a pivotal leader within the WPP family.Joining the global adidas team, you will play a crucial role in executing one of the industry's most exciting media transformation projects. Your primary objective will be to support our global and local teams, ensuring that we effectively meet demands by optimizing tools, offering guidance, and streamlining both internal and external processes.Why This Role is Exciting:Collaborate with one of the world's most iconic sports brands.Engage with a diverse and international team across WPP and adidas on a global scale.Have the opportunity to establish a world-class operations function that sets industry benchmarks.
Interpath Advisory is a dynamic and rapidly expanding international advisory firm with profound expertise across a diverse range of specializations, including deals, advisory, and restructuring services.We are dedicated to delivering measurable outcomes for global enterprises, their investors, and stakeholders, particularly in times of complexity and crucial decision-making. Our independence and conflict-free approach, coupled with an unwavering commitment to integrity, truly sets us apart in the industry.Our multifaceted teams blend specialist technical knowledge with extensive sector experience across various service lines. Established in 2021, Interpath has swiftly expanded its footprint across the UK, Ireland, France, Germany, Austria, Spain, British Virgin Islands, Cayman Islands, Bermuda, Barbados, and Hong Kong. Our vision is to become one of the foremost advisory firms globally by 2030, with a truly international presence.We are currently on the lookout for an accomplished Associate Director to join our Value Creation team. This pivotal role places you at the heart of our Integration & Separation team, where you will oversee critical elements of large-scale I&S transactions from initial deal stages to execution. You will collaborate closely with senior management and various stakeholders to craft and implement integration and separation strategies that align with each client's distinct requirements.This position offers a unique chance to be part of a growing, entrepreneurial team. You will play an essential role in our I&S team, utilizing your experience to deliver high-caliber programs. We seek individuals who are enthusiastic about leveraging their expertise to stand out, thrive in non-traditional team environments, and be vital contributors rather than getting lost in a larger organizational structure.Key Responsibilities:Act as a vital member of the delivery team for integration and separation projects from inception to completion, ensuring successful delivery within budget and timelines.Lead multiple workstreams, owning each project phase (discovery, design, planning, execution), managing client interactions, and coordinating with cross-functional teams involved in integration and separation efforts.Identify and address potential risks and issues throughout the project lifecycle while maintaining effective communication and stakeholder management.Conduct thorough pre-deal diligence assessments to uncover key synergy opportunities and develop comprehensive integration plans, including readiness assessments for day one.Track and report on project progress, providing regular updates to senior management.Oversee all project administration aspects, including planning, resource allocation, risk management, and communication.Mentor and train junior team members to enhance their skills and experience.
Are you looking to advance your career but don't see the perfect opening? We invite you to connect with us!Alimentiv is currently building a talent pool for future opportunities as a Clinical Operations Lead and Senior Clinical Operations Lead. This is an exciting chance to join our Clinical Monitoring team and contribute to groundbreaking clinical research.
WPP Media is WPP’s AI-powered media operating unit, collaborating with major global brands to deliver creative personalization at scale. The team blends expertise in media, data, and partnerships, using the WPP Open marketing platform and Open Intelligence to help clients understand and measure the impact of their media investments. More information can be found at wppmedia.com. Role overview The Director of Operations will play a key role in shaping WPP’s future. This position supports creative, communications, experience, commerce, and technology solutions for major clients. The Director works within a global client practice, adapting teams and resources to meet the unique needs of WPP’s largest partners. Key initiatives and partnerships A major focus is OpenDoor, a partnership with Amazon designed to boost productivity and creativity across all WPP agencies. OpenDoor draws on the strengths of both companies, emphasizing People, Platforms, and Processes. The approach incorporates Amazon’s 16 Leadership Principles alongside WPP’s values: Open, Optimistic, and Extraordinary. This collaboration encourages teams to challenge conventions and pursue better outcomes for clients and colleagues by combining WPP’s creative transformation experience with Amazon’s customer-centric philosophy. Location This Director of Operations role is based in London, United Kingdom.
Are you a talented Clinical Research Associate seeking new opportunities? Even if you don’t find a current opening that fits your exact needs or if you’re not ready to make a career move just yet, we encourage you to connect with us!We are proactively building a talent pool of qualified candidates for future Clinical Research Associate positions across various seniority levels. Join our esteemed Clinical Monitoring team and be part of a dynamic environment focused on innovative clinical trials and research.
Director of OperationsFfern is seeking a highly skilled Director of Operations to spearhead our manufacturing and logistics operations along with overseeing our customer service functions from start to finish.As a craft-driven, seasonal fragrance house, we pride ourselves on a sophisticated and high-standard supply chain. This role transcends the typical operations position; it presents a unique opportunity to develop a top-tier operations and service structure within a modern luxury business—one that adeptly manages manufacturing complexities, scales efficiently, and maintains an exceptional quality of customer experience as we expand.This is a hands-on leadership role. We seek an individual equally comfortable with intricate details and the broader strategic vision, capable of making informed purchasing decisions, maintaining operational efficiency, guiding teams, enhancing partner performance, establishing reliable financial reporting, and fostering continuous improvement across our entire operational framework.Key ResponsibilitiesOversee all aspects of physical operations: purchasing, inbound logistics, inventory accuracy, 3PL management, order fulfillment, returns, and reliability through seasonal fluctuations, while aiding in the operationalization of new product launches.Collaborate with Growth and Finance teams to anticipate demand for physical goods, assess 3PL capacity, and determine customer service workforce requirements.Lead the Customer Service team to deliver a world-class experience while ensuring operational efficiency, including managing staffing, productivity, AI, tooling, quality assurance, knowledge base, capacity forecasting, and feedback mechanisms into Operations, Product, Brand, and beyond.Develop finance-grade operational reporting, including up-to-date COGS, stock counts and reconciliation, cost-to-serve metrics, fulfillment and returns data, and customer service metrics.Enhance supplier performance and relationships, instilling procurement discipline focused on cost, quality, reliability, and lead times.
We are in search of a skilled Director of Revenue Operations to take charge of our sales operations and ensure seamless continuity during a critical transition. This pivotal role demands comprehensive management of HubSpot as our sales CRM, encompassing pipeline management, forecasting, reporting, and governance of the sales process.The ideal candidate will possess extensive hands-on HubSpot experience within a sales organization, demonstrating a solid grasp of the sales environment rather than marketing-focused CRM management. The role requires agility and a capacity to collaborate effectively with senior sales leadership to drive revenue achievement.Key ResponsibilitiesRevenue Operations & CRM ManagementServe as the main administrator and owner of HubSpot for the sales team, ensuring data integrity, CRM cleanliness, and adherence to processes.Enhance and manage sales pipelines, deal stages, properties, workflows, and dashboards in accordance with sales requirements.Oversee user access, permissions, and system configurations for sales team members.Guarantee that HubSpot facilitates accurate forecasting, deal advancement, and reporting for leadership.Pipeline Management, Forecasting & ReportingLead the sales forecasting procedures and cadence, delivering precise and timely reports to sales leadership.Generate regular reports on pipeline performance and conversion rates to aid decision-making.Collaborate with Sales and Finance teams to ensure alignment of pipeline data with revenue reporting expectations.Sales Process Documentation & EnablementAssist in the documentation of sales processes, playbooks, and HubSpot best practices.Act as a resource for sales team members regarding CRM usage, process queries, and troubleshooting.Promote uniformity in deal management and data entry practices across the sales team.Cross-Functional CollaborationEngage closely with Sales leadership, Finance, and Revenue Operations stakeholders to ensure alignment of CRM and sales operations with broader organizational objectives.Facilitate the transition of tasks between Sales and Customer Success teams as necessary.
Veeva Systems is an innovative, mission-driven leader in the industry cloud, dedicated to accelerating the delivery of therapies to patients in the life sciences sector. As one of the most rapidly expanding SaaS companies, we achieved over $2 billion in revenue last year, with substantial growth opportunities on the horizon.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive our operations. Distinctively, we made history in 2021 by becoming a public benefit corporation (PBC), which legally commits us to balancing the interests of our clients, employees, society, and investors.As a Work Anywhere organization, we endorse your choice to work from home or in an office setting, enabling you to excel in your preferred environment.Join us in transforming the life sciences landscape, as we strive to create a positive impact on our customers, employees, and communities.
Full-time|£84.1K/yr - £100.9K/yr|Hybrid|London, England, United Kingdom
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Runway East is looking for a Director of Operations to lead its London portfolio. This senior role covers full operational oversight for 8-10 sites across the city, with responsibility for team leadership, member experience, and site profitability. Work arrangement Based in London, UK At least 1 day per week in the Covent Garden office 2-4 days per week at other London locations of your choice 0-1 day per week working from home This position reports directly to Sophie Marsh, COO. What you will do Oversee daily operations for 8-10 London sites Lead and develop a team of General Managers and Community Associates Take full ownership of the P&L for the London portfolio Set and maintain high standards for member experience and team performance Drive site profitability and operational excellence What we look for Strong motivator who brings energy and enthusiasm to the team Celebrates achievements and uplifts team spirit Challenges complacency and fosters a high-performing culture Experience managing other managers, such as General Managers, site leads, or area managers Comfortable leading through others without micromanaging Runway East is a certified B Corp focused on flexible workspaces and sustainable growth for ambitious businesses. The company values service, attention to detail, and a sense of ownership throughout its operations.
Veeva Systems is a visionary organization dedicated to transforming the life sciences sector by accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we exceeded $3B in revenue last fiscal year, with significant growth opportunities on the horizon. Our core values drive us: Do the Right Thing, Customer Success, Employee Success, and Speed. We are not just another public company; in 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors. As a Work Anywhere company, we empower our employees with the flexibility to work remotely or in the office, ensuring you can excel in your preferred workspace. Join us in revolutionizing the life sciences industry, devoted to making a meaningful impact on our customers, employees, and communities.
Position Overview:Join our esteemed Valuations team at swgroup, where we offer a comprehensive array of valuation services tailored for commercial, financial reporting, and tax requirements. Our focus encompasses business valuations, share valuations, and the assessment of intangible assets, essential for IP structuring and post-acquisition analysis. This is your chance to become part of a vibrant and growing team with operations spanning London, Birmingham, Newcastle, and Cambridge, contributing to impactful projects in a collaborative setting.Key Responsibilities:Lead the delivery of a diverse portfolio of valuation products, ensuring exceptional client service at all times.Possess strong technical knowledge in valuation areas such as tax, accounting, and commercial sectors, including Financial Services, Consumer Products, and Technology, Media & Telecommunications.Cultivate and maintain relationships with clients and potential clients.Oversee the development and mentorship of managers and junior staff members.Contribute to departmental training sessions as necessary.Ensure that your team's output meets the highest standards, aligning with client needs and expectations.Act as a role model by delivering professional services to clients while promoting team performance.Assist the Head of Department or partners/directors with proposals, marketing, and business development initiatives within your area of expertise.Implement quality control, compliance, and risk management practices.Maintain compliance with internal procedures and best practices to mitigate risk exposure.Continuously enhance personal technical skills in preparation for future roles within the organization or industry.Report any complaints or potential professional indemnity issues in accordance with group procedures.Proactively manage teams while understanding and meeting client expectations.Supervise team performance and workload effectively.Demonstrate extensive experience across various valuation projects and sectors, having led numerous valuation assignments.
Role Overview Monks is hiring an Associate Director of Media in London. This leadership position shapes media strategy and oversees campaign execution for clients. The role calls for both precision and creativity in delivering results. What You Will Do Lead the development and execution of media strategies across digital channels Work closely with creative and analytics teams to optimize campaign performance Ensure campaigns meet client goals and deliver measurable impact Mentor and support junior team members, encouraging ongoing learning and growth What You Bring Strong background in media planning, buying, and analytics Experience navigating digital media trends and tools Ability to collaborate with cross-functional teams Leadership skills to guide and develop others
Role Overview Anduril Industries is hiring an Operations and Logistics Associate in London. This role focuses on supporting smooth supply chain operations and effective logistics management across the organization. The position involves working closely with multiple teams to improve processes, keep inventory records accurate, and help deliver on operational goals that support Anduril’s mission.
Join Deel as a Fulfilment Operations Associate and play a crucial role in our logistics and fulfilment processes. This position requires a detail-oriented individual who can streamline operations and enhance customer satisfaction by ensuring timely and accurate order fulfilment. You will work closely with various teams to improve workflows and optimize our fulfilment strategy.
About UsAt Heidi, we are revolutionizing healthcare with our innovative AI Care Partner, designed to assist clinicians throughout the entire healthcare process—from meticulous documentation to delivering exceptional patient care.Our mission is to enhance healthcare capacity while ensuring that the human touch remains at the forefront. In just 18 months, we have successfully reclaimed over 18 million hours for clinicians and facilitated more than 73 million patient visits worldwide. Currently, our technology supports over two million patient visits each week across 116 countries and in more than 110 languages.Founded by a team of dedicated clinicians, Heidi unites experts from various fields including engineering, design, science, and mathematics, all driven by a shared goal: to strengthen the human connection that is essential to healthcare.With nearly $100 million in funding, we are expanding our footprint across the USA, UK, Canada, and Europe, collaborating with major health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.We are committed to rapid and impactful innovation in healthcare while remaining grounded in proven methodologies. Are you ready to take on this challenge?Your RoleAs a Clinical Associate, you will play a crucial role within our Customer Success team, focusing on clinician adoption. Your primary responsibility will be to ensure that clinicians and healthcare organizations experience immediate and measurable value from Heidi by seamlessly integrating it into their daily clinical practices.This operational, clinician-facing position involves direct collaboration with end users to understand their care delivery processes and translate these workflows into effective utilization of Heidi. Responsibilities include configuring templates, tailoring documentation outputs, and aligning our product with the unique demands of various specialties, settings, and consultation styles. You will be actively involved in the onboarding and implementation processes across diverse customer segments, particularly focusing on enterprise-level deployments.A significant aspect of your role will involve in-person engagements. You will frequently travel to customer sites to support rollouts, deliver training, and collaborate with clinical teams during critical adoption phases. Your on-the-ground presence will be vital in building momentum, resolving issues in real-time, and ensuring that Heidi is effectively integrated across organizations.This position is ideal for a dynamic, resourceful, and determined current or former clinician eager to transition into the health-tech industry.
