Associate Director of Medical Information

EVERSANALondon

Remote Full-time

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Experience Level

Mid to Senior

Qualifications

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:We seek candidates who embody the following qualifications:Education: A Master of Science (MSc) degree in Life Sciences or healthcare, or an equivalent qualification. Experience: A minimum of 5 years of experience in Medical Information or within the pharmaceutical industry. Familiarity with Medical Information Industry Best Practices. Exceptional interpersonal and communication skills, with the ability to comprehend and address complex issues and the needs of diverse stakeholders. Strong leadership capabilities to effectively motivate and manage team members.

About the job

The Medical Information department is a vital, client-facing role that facilitates the safe and effective utilization of pharmaceutical products by delivering timely, scientifically accurate, and evidence-based information in response to inquiries from healthcare professionals, patients, caregivers, and payers. Our team also plays a pivotal role in managing adverse events and product complaints. As a member of the Medical Information Contact Center (MICC), the Associate Director is responsible for ensuring client satisfaction through the management of assigned accounts, overseeing implementation, ongoing support, and regular meetings. This role necessitates a deep understanding of client requirements to ensure that deliverables align with expectations, including key performance indicators (KPIs). The Associate Director will also lead and support the professional development of direct reports, providing guidance on MICC operations and client/project management.

This is a full-time position based from home, ideally suited for candidates located in Poland, Ireland, the UK, Italy, Portugal, Germany, or Spain. The successful candidate must have the legal right to work within the European Union or the UK.

About EVERSANA

At EVERSANA, we take pride in being recognized as a Great Place to Work globally. Our mission is to foster a healthier world by leveraging the expertise of our diverse team of over 7,000 professionals dedicated to delivering innovative commercialization services to the life sciences sector. We are driven by a set of cultural beliefs that guide us in serving more than 650 clients, ranging from pioneering biotech startups to established pharmaceutical firms. Our comprehensive range of products, services, and solutions is designed to facilitate the market introduction of groundbreaking therapies and to support the patients who rely on them. We believe that our unique skills and backgrounds contribute to making a meaningful impact every day. Join us in our mission!We value diverse perspectives and experiences, as improving patient lives worldwide is our top priority. We invite individuals from all walks of life to help shape the future of healthcare and the life sciences industry.

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Associate Director of Medical Information

EVERSANA

Full-time|Remote|London

POSITION OVERVIEW:The Medical Information department is a vital, client-facing role that facilitates the safe and effective utilization of pharmaceutical products by delivering timely, scientifically accurate, and evidence-based information in response to inquiries from healthcare professionals, patients, caregivers, and payers. Our team also plays a pivotal role in managing adverse events and product complaints. As a member of the Medical Information Contact Center (MICC), the Associate Director is responsible for ensuring client satisfaction through the management of assigned accounts, overseeing implementation, ongoing support, and regular meetings. This role necessitates a deep understanding of client requirements to ensure that deliverables align with expectations, including key performance indicators (KPIs). The Associate Director will also lead and support the professional development of direct reports, providing guidance on MICC operations and client/project management.This is a full-time position based from home, ideally suited for candidates located in Poland, Ireland, the UK, Italy, Portugal, Germany, or Spain. The successful candidate must have the legal right to work within the European Union or the UK.

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Associate Director of Medical Information

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