Associate Engineer - Technical Support

Join our dynamic team at Nagarro as an Associate Engineer in Technical Support. In this role, you will provide exceptional technical assistance and solutions to our clients, ensuring their systems operate efficiently. You will troubleshoot issues, provide guidance, and work closely with our engineering teams to enhance our service offerings.

Join Nagarro as an Associate Engineer in our Technical Support team, where you will play a vital role in providing top-notch support to our clients. This position offers an exciting opportunity to develop your technical skills while working in a collaborative environment. You will be responsible for troubleshooting and resolving technical issues, ensuring customer satisfaction through effective communication and problem-solving.

As an Associate Engineer specializing in Technical Support, you will play a crucial role in providing exceptional assistance to our clients. Your primary responsibilities will include troubleshooting technical issues, guiding users through problem resolution, and ensuring customer satisfaction through excellent service.

Join Nagarro as an Associate Engineer in our Technical Support team, where you will play a vital role in providing exceptional technical assistance and support to our clients. You will collaborate with cross-functional teams to troubleshoot issues, resolve technical challenges, and ensure customer satisfaction.This position offers the flexibility of remote work, allowing you to contribute from the comfort of your home while being part of a dynamic engineering department.

Join our dynamic team as an Associate Engineer in Technical Support! This is an exciting opportunity for individuals passionate about technology and customer service. You will be the first point of contact for our clients, providing top-tier technical assistance and ensuring the smooth operation of our systems.Your role will involve troubleshooting issues, guiding users through solutions, and collaborating with our engineering team to resolve complex problems. If you thrive in a fast-paced, innovative environment and possess a strong technical background, we want to hear from you!

Join our innovative team at Nagarro as an Associate Engineer in Technical Support. In this role, you will provide exceptional technical assistance to our clients, ensuring their systems operate smoothly and efficiently. You will collaborate with engineering teams to troubleshoot issues, implement solutions, and enhance customer satisfaction. If you are passionate about technology and customer service, we want to hear from you!

Join Nagarro as an Associate Engineer in Technical Support where you will be an essential part of our engineering team. Your primary responsibility will be to provide technical support, ensuring our clients receive exceptional service and solutions. This role is perfect for individuals looking to kickstart their careers in engineering and technology.

Join Synthesia, the premier AI video platform trusted by over 90% of Fortune 100 companies. Established in 2017 and headquartered in London, we have expanded our presence across Europe and the US, driving innovation in visual communication and enterprise skill enhancement.As the AI landscape evolves, so do we. Our cutting-edge products empower organizations to improve communication and develop skills, placing people at the heart of successful enterprises.Following a remarkable Series E funding round that secured $200 million, our valuation has soared to $4 billion. With over $530 million in total funding from esteemed investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, we are backed by industry leaders from Stripe, Datadog, Miro, and Webflow.About the RoleAs a Technical Support Associate at Synthesia, you will play a pivotal role in delivering exceptional first-line technical support to our enterprise clientele. You will engage in technical investigations, efficiently resolve customer inquiries, and progressively tackle more complex scenarios while honing your technical and analytical skills.Collaborating closely with seasoned Technical Support Specialists and Engineers, you will gain invaluable exposure to a variety of technical systems, enhancing both customer satisfaction and internal support processes. This position offers a fantastic opportunity to kickstart or elevate your career in technical support within a dynamic SaaS environment.

About Shift4 Shift4 (NYSE: FOUR) supports commerce worldwide by simplifying complex payment systems. The company processes billions of transactions each year for hundreds of thousands of businesses in a wide range of industries. Learn more at www.shift4.com. Role Overview The Technical Support Associate works directly with customers to troubleshoot and resolve Shift4shop e-commerce issues. This position uses analytical and problem-solving skills to review logs and customer interactions, whether by phone, email, ticket, or chat, to find solutions and spot recurring problems. A strong grasp of Shift4’s software and services is essential, along with solid communication and customer service skills. What You Will Do Deliver customer support through phone, email, and chat channels Meet service level agreements and performance metrics set by management Gather details and assess issues by reviewing reported symptoms Troubleshoot and resolve technical problems related to Shift4shop and Shift4 Payments Follow established support processes and procedures Escalate critical issues according to customer and company guidelines Document all interactions accurately, whether by call, email, or chat Follow up and ensure timely callbacks or emails when needed Stay informed about system updates and enhancements Ability to sit for extended periods Use a headset and microphone as required Perform additional duties as assigned Locations Center Valley, Pennsylvania, United States Las Vegas, Nevada, United States Morrisville, North Carolina, United States

CentralReach creates software designed for autism and intellectual and developmental disabilities (IDD) care. The platform supports Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education services. Over 200,000 users rely on CentralReach to help therapy providers, educators, and employers improve ABA and related therapy delivery with technology, industry knowledge, and customer support. Role overview The Associate Technical Support Engineer joins the Support team to assist users with technical and user-related issues. This role combines strong customer service experience with clear communication. Analytical thinking is important for diagnosing problems and finding solutions. Locations Fort Lauderdale, Florida, United States Holmdel, New Jersey, United States

Join our dynamic team at Collabera as a Technical Support Engineer. In this role, you will be pivotal in providing top-notch technical assistance to our diverse clientele, ensuring they receive the best possible solutions to their technical challenges. Your expertise will help drive customer satisfaction and loyalty.

Join a prominent international organization as a Technical Support Engineer. The ideal candidate will possess a passion for technology and a commitment to enhancing the end-user experience.Required Languages: Spanish and EnglishWork Environment: Fully Remote

Role overview The Technical Support Engineer at DigiCert Inc. plays a key role in assisting clients across the United States. This position centers on providing reliable technical support and ensuring customers have a seamless experience with DigiCert’s products and services. What you will do Troubleshoot and resolve technical issues that customers encounter, including complex cases that require careful analysis Respond to customer questions and concerns, offering solutions that are both clear and actionable Collaborate with engineering and product teams to address technical challenges faced by clients Share feedback and insights that help improve DigiCert’s offerings and overall customer satisfaction

Join US Cloud as an Associate Premier Support Engineer, a pivotal role within our technical support team. Your primary responsibility will be to assist our clients in effectively deploying, managing, and troubleshooting Microsoft technologies. This position is dedicated to fostering client success by resolving intricate technical challenges, ensuring exceptional customer satisfaction, and engaging in service enhancement initiatives. You will work collaboratively with both clients and internal teams to facilitate the seamless adoption of Microsoft solutions, including Microsoft 365, Dynamics 365, Azure, Microsoft Exchange Server, Windows Server, Active Directory, DNS, SCCM, and SQL.

Join our dynamic team as a Senior Technical Support Engineer. In this pivotal role, you will leverage your extensive technical expertise to provide top-notch support for our innovative products. Collaborate with cross-functional teams to troubleshoot issues and enhance customer satisfaction. Your contributions will drive operational excellence, and your insights will help shape our technical support strategies.

Join our dynamic team at Keyfactor Inc. as a Technical Support Engineer. In this pivotal role, you will be responsible for providing exceptional technical assistance and support to our clients, ensuring they have the best experience with our products and services. You will troubleshoot issues, guide customers through solutions, and collaborate with internal teams to enhance our offerings.

jobgether seeks a Technical Support Engineer based in the US. This role centers on assisting clients with technical issues and ensuring they have a reliable, smooth experience with jobgether's products. Key responsibilities Troubleshoot and resolve technical problems directly with customers Offer clear, practical guidance to users dealing with technical challenges Support a positive client experience by responding quickly and effectively Requirements Strong skills in technical problem-solving Experience explaining technical information to users Ability to identify and resolve issues efficiently

Join our dynamic team at Blacksmith as a Technical Support Engineer. In this role, you will be at the forefront of providing exceptional technical assistance to our clients, ensuring that their experiences with our products are seamless and satisfactory. You will troubleshoot issues, offer solutions, and collaborate with other teams to enhance our service offerings.

Join Alloy as a Technical Support Engineer II, where you will play a vital role in delivering exceptional technical assistance to our clients. Your expertise will be crucial in troubleshooting complex issues, ensuring system functionality, and enhancing customer satisfaction.