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Experience Level
Experience
Qualifications
Exceptional communication and interpersonal skillsAbility to work collaboratively in a team environmentStrong analytical and problem-solving abilitiesFamiliarity with customer relationship management (CRM) tools is a plusPrior experience in account management or customer service roles is preferred
About the job
Razorpay Software Private Limited is seeking an Associate to support Mid Market Accounts in Bengaluru. This position centers on building and maintaining relationships with mid-market clients, making sure they receive attentive support and clear communication.
What You Will Do
Onboard new mid-market clients and guide them through initial setup
Deliver product demonstrations tailored to client needs
Respond to customer questions and resolve issues promptly
Work with teams across the company to improve client satisfaction and contribute to business growth
Who We’re Looking For
Proactive and detail-oriented approach to work
Strong communication skills
Comfortable collaborating with colleagues in different functions
About Razorpay Software Private Limited
Razorpay Software Private Limited is a leading fintech company in India, providing comprehensive payment solutions to businesses of all sizes. Our innovative platform empowers merchants to accept, process, and disburse payments with ease. We are committed to enhancing the payment experience for our clients through technology and exceptional service.
Join Sutherland as an Associate in Account Management, where you will play a crucial role in nurturing client relationships and driving business success. This position involves collaborating with various teams to ensure customer satisfaction and retention, while also identifying opportunities for growth and improvement.
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Join our dynamic team as an Associate in Account Management at Sutherland. This is an exciting opportunity to engage with clients, manage accounts, and ensure customer satisfaction. As a key member of our team, you will be responsible for maintaining strong client relationships and providing exceptional service.
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