About the job
Role: Associate Quality Manager
Location: Newark, NJ
Reports to: Senior Quality Manager
Join us at HelloFresh and help us create culinary excitement!
HelloFresh is on a mission to transform meal preparation by making it easier and more enjoyable to cook from scratch. With offices worldwide, we deliver delectable meals to millions of customers.
As the leading provider of meal-kit subscription services, we continually seek to optimize our operations. Our diverse offerings cater to various tastes, allowing us to connect with a broad audience.
Our team is comprised of talented individuals from various backgrounds, working in a collaborative environment that fosters growth and innovation.
Job Description:
The Associate Quality Manager plays a vital role in achieving the Quality objectives at our distribution center. This position involves working closely with cross-functional teams to ensure our customers receive high-quality products consistently and punctually. You will lead a team of supervisors and associates, ensuring they have the necessary training and resources for success. As a key collaborator, you will employ a data-driven approach to identify challenges and implement sustainable solutions.
Your Responsibilities:
- Implement key strategies defined by the Quality Manager/Senior Quality Manager, such as staffing initiatives, documentation verification, and special projects.
- Lead, coach, and develop your team, conducting performance management in line with HelloFresh standards to ensure optimal performance.
- Oversee the staffing and management of your direct reports, ensuring appropriate roles are advertised and conducting interviews as needed.
- Champion the training and onboarding process, ensuring all training materials are current and relevant, facilitating the successful integration of new associates.
- Manage scheduling and coverage within the distribution center, ensuring a salaried Food Safety & Quality leader is present whenever associates are on-site.
- Ensure availability of necessary tools and technology for your team to perform their duties effectively.
