About the job
Bloomreach is at the forefront of creating the world’s leading agentic platform for personalization. We are transforming the way businesses engage with their customers by developing and deploying AI agents that personalize the entire customer journey.
- We are making autonomous search mainstream, enhancing product discovery to be more intuitive and conversational for customers while boosting profitability for businesses.
- Our vision includes making conversational shopping a reality, ensuring every shopper receives tailored guidance and product expertise available on demand at each stage of their journey.
- We are designing the future of autonomous marketing, simplifying workflows and allowing marketers to focus on creative, strategic, and customer-centric tasks.
All of this is powered by the intelligence of Loomi AI, ensuring that personalization is not only autonomous but also consistent. Serving industries from retail to financial services, hospitality to gaming, Bloomreach drives greater growth and enduring loyalty for over 1,400 global brands, including American Eagle, Sonepar, and Pandora.
What challenge awaits you?
We are on the lookout for a L1 Support Engineer to join the Bloomreach Content Support Team! This dedicated team will focus on the Content PaaS module of the Bloomreach Experience (BRX), a product utilized by over 150 customers worldwide.
Join our Support Team and contribute to the evolution of Bloomreach Content.
Bloomreach Content is a versatile headless and headful enterprise CMS employed by some of the largest organizations globally. It is highly customizable, designed to empower teams to build dynamic digital experiences.
