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Atlassian Cloud Engineer at Crusoe | San Francisco, CA

CrusoeSan Francisco, CA - US
On-site Full-time $115K/yr - $135K/yr

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Experience Level

Experience

Qualifications

- 3+ years of experience administering Atlassian Cloud environments in enterprise settings.- Proven track record of managing Jira and Confluence, including customization, site administration, and daily operations.

About the job

At Crusoe, our mission is to foster a future abundant with energy and intelligence. We are building the infrastructure that enables ambitious AI creations without compromising on scale, speed, or sustainability.

Join us in leading the AI revolution through sustainable technology at Crusoe. In this role, you will drive significant innovations, contribute to impactful solutions, and collaborate with a team that is at the forefront of responsible, transformative cloud infrastructure.

About This Role

We are looking for an Atlassian Cloud Engineer who will be the primary architect and strategic leader of our Atlassian ecosystem. This role combines in-depth technical knowledge with strong project management skills to ensure that Jira, Confluence, and related tools are optimized for collaboration, delivery, and service management. As the platform owner and change agent, you will drive innovation, implement best practices, and facilitate adoption as our business scales.

What You’ll Be Working On

  • Managing the daily administration and long-term strategy for the Atlassian suite, including Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and Statuspage.

  • Customizing workflows, permissions, dashboards, and automation to enhance project execution, visibility, and inter-team collaboration.

  • Collaborating with project managers, business leaders, and IT teams to integrate effective project management and IT service management practices within the Atlassian tools.

  • Designing sophisticated reporting and analytics using eazyBI, JQL, filters, CQL, and dashboards to enable real-time decision-making.

  • Serving as the escalation point for complex platform issues, working closely with Atlassian Support and our internal Service Desk teams.

  • Leading enhancements of the platform by staying updated with Atlassian’s roadmap and promoting the adoption of new features.

  • Advancing AI initiatives within the Atlassian ecosystem, including the development of custom agents using Atlassian Rovo and the implementation of the Rovo MCP server.

  • Collaborating across IT to ensure system reliability, security, and alignment with broader business objectives.

What You’ll Bring to the Team

  • A minimum of 3 years of experience in administering Atlassian Cloud environments in enterprise settings.

  • Demonstrated ownership of Jira and Confluence customization, site administration, and daily operations.

  • Proficient in advanced reporting and analytics tools.

  • Strong project management skills and the ability to collaborate effectively across teams.

About Crusoe

At Crusoe, we are committed to advancing the availability of energy and intelligence through innovative solutions, especially in the realm of artificial intelligence and sustainable technologies.

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