About the job
Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corporations, government entities, educational institutions, retail businesses, and hospitality sectors.
Role Summary:
We seek a talented and committed Audio-Visual Service Engineer to join our dynamic team in the Philippines. In this pivotal role, you will oversee the installation, maintenance, troubleshooting, and technical support of audio-visual (AV) systems at client locations. Collaborating closely with project teams and clients, you will ensure that all systems operate smoothly and adhere to the highest quality benchmarks.
Key Responsibilities:
- Install, test, and commission AV equipment and systems including projectors, video conferencing solutions, audio processors, and control systems.
- Execute regular preventive and corrective maintenance on AV systems.
- Diagnose and resolve hardware and software challenges, both on-site and remotely.
- Deliver technical support and training to clients regarding AV system operations.
- Engage with project and sales teams to accurately understand customer needs and provide effective solutions.
- Document service reports, maintenance logs, and client feedback meticulously.
- Stay informed about the latest AV technology trends and product developments.
