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Experience Level
Entry Level
Qualifications
We are looking for candidates with experience in cloud solutions, particularly in AWS, and a strong technical background. Familiarity with contact center technologies and excellent communication skills are essential. A Bachelor's degree in Computer Science or a related field is preferred.
About the job
At TTEC Digital, we empower organizations to create a workplace where employees feel appreciated and supported. We believe that an exceptional customer experience is rooted in the well-being of our employees. Our vision is to cultivate an environment where team members can thrive and succeed.
TTEC Digital is excited to invite an AWS Solutions Engineer to our expanding AWS Contact Center practice. In this pivotal role, you will be a vital technical partner in our pre-sales and market entry strategies, crafting innovative customer-focused solutions, and equipping our delivery teams with reusable resources and accelerators.
This position is fully remote! Applicants must be open to interviewing and working within US-based time zones for this full-time role.
About TTEC Digital
TTEC Digital is a leader in customer experience solutions, dedicated to helping organizations enhance employee engagement and customer satisfaction through innovative technology and support.
Join AvePoint: Leading Data Security SolutionsAre you ready to take your career to the next level? At AvePoint, we are on a mission to empower organizations worldwide to collaborate securely and confidently. As the global leader in data security, governance, and resilience, we provide innovative solutions that go beyond traditional offerings. Our AvePoint Co…
About AvePointAt AvePoint, we are the premier global authority in data security, governance, and resilience. We transcend conventional solutions to establish a solid data foundation, empowering organizations worldwide to collaborate with assurance. Our AvePoint Confidence Platform is trusted by over 25,000 clients globally to prepare, secure, and enhance their vital data across platforms like Microsoft, Google, Salesforce, and various collaboration environments. Our extensive global channel partner program comprises around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions accessible in more than 100 cloud marketplaces. Discover more at www.avepoint.com.At AvePoint, we prioritize our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a difference, and take charge of your future. Unleash your potential with us!Your Role:The Customer Success Engineer will act as a vital technical resource within our Customer Success Team. Working closely with the team, you will assist in customer engagements to drive adoption, configurations, technical recommendations, and utilization guidance.Key Responsibilities:Collaborate with the team to implement digital customer engagement strategies, including technical product health checks and onboarding engagements to ensure timely value delivery.Proactively engage with customers showing low product adoption and assist them in deploying value-added use cases.Identify and interact with customers who have reported low sentiment scores in NPS and CSAT surveys to understand and address their concerns.Team up with Customer Success and/or Product Marketing to create “Customer Office Hours” aimed at enhancing product adoption.Contribute to the creation of “How-To” product videos to guide customers through product usage and expansion.
Join Aarki Inc. as a Growth Associate during the night shift and be part of a dynamic team focused on driving innovative growth solutions. In this role, you will assist in implementing marketing strategies that engage our target audience and enhance our brand presence.
Join our dynamic team at Aarki Inc. as a Night Shift Sales Associate, where your skills in customer engagement and sales will shine. In this role, you will be responsible for connecting with clients, understanding their needs, and delivering tailored solutions that drive sales growth. We value innovation and creativity and are looking for individuals who are eager to contribute and grow in a fast-paced environment.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, empowering our clients to communicate and collaborate seamlessly, whether within their offices or with partners globally. With a strong presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we cater to a diverse clientele that includes corporations, government agencies, educational institutions, retail businesses, hotels, and more.Position SummaryWe are in search of a proactive and client-oriented Presales Engineer to bolster our Workplace Technology Solutions division. This pivotal role merges technical knowledge with client requirements, collaborating closely with sales, product, and delivery teams to craft and present customized solutions that elevate modern workplace environments.Your contributions will be vital in tailoring client solutions across various domains, including collaboration tools, workplace infrastructure, digital transformation, and enhancing end-user experiences. Key ResponsibilitiesSolution Development & Technical ConsultingCollaborate with the sales team to identify customer needs and transform them into impactful workplace technology solutions.Design comprehensive solutions across workplace sectors (e.g., unified communications, AV systems, digital workplace platforms, intelligent office technologies).Facilitate technical discovery sessions, workshops, and solution presentations.Client InteractionServe as a reliable technical consultant to clients throughout the presales process.Provide engaging product demonstrations, proof-of-concepts (POCs), and detailed solution walkthroughs.Respond to technical inquiries, RFPs/RFIs, and offer thorough solution documentation.Collaboration & Strategy DevelopmentEngage with internal teams (sales, product, delivery, vendors) to ensure solution viability and alignment.Contribute technical insights to support go-to-market strategies and competitive positioning.Keep abreast of emerging workplace technologies and industry trends.Commercial SupportAssist in solution pricing, cost strategies, and proposal creation.Ensure solutions are scalable, cost-effective, and aligned with client business objectives. QualificationsMinimum of 3 years of experience in a presales, solutions engineering, or technical consulting capacity.Extensive knowledge of Workplace Technology Solutions, including:Unified Communications & Collaboration (e.g., Microsoft Teams, Zoom)Audio-Visual (AV) systems and meeting room technologiesEnd-user computing and digital workplace toolsSmart office technologies
As a Channels Performance Specialist at Spreetail, you will play a pivotal role in optimizing our channel performance and driving growth strategies. Your analytical skills will help us enhance our digital marketing efforts, ensuring we reach our target audience effectively. You will collaborate with various teams to analyze data, interpret results, and implement actionable insights that contribute to our overall success.
Join Spreetail as a Senior Channels Advertising Manager and play a pivotal role in shaping our advertising strategies across various channels. You will lead innovative campaigns, optimize performance, and collaborate with cross-functional teams to enhance our brand visibility and drive revenue growth.
At SiteMinder, we recognize that the unique contributions of our employees are the cornerstone of our success. We are committed to fostering diverse teams that value and respect a multitude of voices, identities, backgrounds, experiences, and perspectives. Our inclusive culture allows employees to bring their authentic selves to work, ensuring a sense of pride in their contributions. It is through our differences that we continue to transform the landscape for our customers. Together, we achieve more!Who We Are...Since 2006, we have been at the forefront of technology innovation, creating a world-class hotel commerce platform that simplifies the online booking process for accommodation owners. Our mission is to empower hoteliers, helping them attract and secure more guests effortlessly. From charming boutique hotels to expansive chains, our platform supports a diverse array of accommodations including igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and much more. Today, we proudly stand as the world’s leading open hotel commerce platform, serving over 50,000 hotels across 150+ countries, with more than 130 million reservations processed annually through SiteMinder’s technology.About the Bilingual Customer Solutions Analyst Role...As a vital member of our Technical Support team, you will serve as a crucial link for our 33,000+ customers, enabling them to maximize their use of our SaaS solutions. This role offers a dynamic and energetic work environment filled with diverse interactions across various departments. You will develop invaluable, transferable skills while using your experience, personality, and people skills to enhance customer loyalty and satisfaction.In this position, you will provide essential technical support and assistance to SiteMinder customers worldwide in both English and Spanish.As the initial point of contact, your role will be instrumental in upholding the SiteMinder brand while delivering effective solutions across our comprehensive product suite and services. Your primary focus will be on external customers globally, as well as supporting our internal teams and partners.Key Responsibilities...Foster strong relationships with customers by delivering outstanding technical and analytical support alongside exceptional customer service through various communication channels, including phone, email, and chat....
At TTEC Digital, we empower organizations to create a workplace where employees feel appreciated and supported. We believe that an exceptional customer experience is rooted in the well-being of our employees. Our vision is to cultivate an environment where team members can thrive and succeed.TTEC Digital is excited to invite an AWS Solutions Engineer to our expanding AWS Contact Center practice. In this pivotal role, you will be a vital technical partner in our pre-sales and market entry strategies, crafting innovative customer-focused solutions, and equipping our delivery teams with reusable resources and accelerators.This position is fully remote! Applicants must be open to interviewing and working within US-based time zones for this full-time role.
About AvePoint:At AvePoint, we lead the way in data security, governance, and resilience, pioneering solutions that empower organizations to collaborate with confidence. With over 25,000 clients globally relying on the AvePoint Confidence Platform, we help organizations prepare, secure, and optimize their critical data across platforms like Microsoft, Google, and Salesforce. Our extensive global channel partner program encompasses around 5,000 managed service providers, resellers, and systems integrators, with our products available in more than 100 cloud marketplaces. For more information, visit www.avepoint.com.We are dedicated to investing in our people. Our culture, rooted in agility, passion, and teamwork, empowers you to shape your career and make a significant impact.AvePoint is thrilled to offer a role focused on developing and driving a partner ecosystem that fosters growth and mutual success. Collaborating closely with the UK leadership team, you will enhance our resale channel and support our market strategies and value-driven delivery.If you're passionate about building strategic partnerships with top Microsoft Value-Added Resellers and Systems Integrators, devising innovative go-to-market strategies, and engaging with sales and executive teams, we encourage you to apply!
Spreetail is hiring a Technical Account Manager for Channel Growth in Manila. This position centers on supporting partners and helping them expand their business through Spreetail’s platform. Role overview The Technical Account Manager will focus on building and maintaining strong client relationships. Expect to work closely with partners, using technical knowledge to help them get the most out of Spreetail’s services. Collaboration This role involves frequent collaboration with teams across the company. Working together with colleagues from different departments, you will help deliver solutions that meet client needs and encourage growth. What you will do Support partners by applying technical expertise to their challenges and goals Guide clients in using Spreetail’s platform to maximize their growth potential Work with cross-functional teams to deliver value and drive strategic initiatives
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:Established in 2002, DVI Solutions stands as a premier provider of audio-visual solutions, dedicated to enhancing communication and collaboration for our clients—whether they are working with colleagues down the hall or partners halfway around the globe. With a robust presence across Asia, including countries such as Japan, Singapore, Thailand, and more, our portfolio includes a diverse array of satisfied clients, from corporations to educational institutions and government entities.Role Overview:As a Project Manager at DVI Solutions, you will play a critical role in delivering cutting-edge audio-visual and collaboration solutions tailored for our corporate clientele across various sectors, including corporate offices, healthcare, education, and hospitality. This full-time position requires a commitment of six days a week, from Monday to Saturday, with flexibility based on project requirements.Key Responsibilities: Direct and oversee the complete project lifecycle, ensuring timely delivery and compliance with quality standards. Develop and maintain strong client relationships by understanding their unique requirements and ensuring their satisfaction. Provide expert project management guidance to team members. Supervise the integration of technological solutions, ensuring seamless functionality and user experience. Ensure adherence to safety and industry regulations throughout all project phases. Manage project budgeting, resource allocation, and scheduling effectively. Collaborate with the Services Division to ensure post-installation support and maintenance.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Role Summary:We seek a talented and committed Audio-Visual Service Engineer to join our dynamic team in the Philippines. In this pivotal role, you will oversee the installation, maintenance, troubleshooting, and technical support of audio-visual (AV) systems at client locations. Collaborating closely with project teams and clients, you will ensure that all systems operate smoothly and adhere to the highest quality benchmarks.Key Responsibilities:Install, test, and commission AV equipment and systems including projectors, video conferencing solutions, audio processors, and control systems.Execute regular preventive and corrective maintenance on AV systems.Diagnose and resolve hardware and software challenges, both on-site and remotely.Deliver technical support and training to clients regarding AV system operations.Engage with project and sales teams to accurately understand customer needs and provide effective solutions.Document service reports, maintenance logs, and client feedback meticulously.Stay informed about the latest AV technology trends and product developments.
The Role Join the innovative team at HelloFresh, where collaboration and advanced technology converge to create outstanding customer experiences. Our culture promotes continuous learning, teamwork, and a dedication to excellence. This role offers you the chance to engage in meaningful projects, enhance your skill set, and thrive in a supportive environment that values diverse viewpoints. As a vital member of our team, you will be responsible for delivering exceptional customer support via phone, email, and live chat. Your role will involve addressing inquiries related to service switching, invoices, and meter readings. You will ensure prompt, effective responses while upholding our high service standards and collaborating with internal teams to resolve intricate customer issues. We are eager to welcome enthusiastic individuals who can contribute their unique skills and insights. If you feel that you would excel in this position, even if you don't meet every single requirement, we encourage you to apply!
Emma Sleep is hiring a Bilingual Customer Service Representative with Korean language skills to join the team in Manila. This position centers on supporting Korean-speaking customers and ensuring their questions and concerns are handled promptly. Role overview This role involves assisting customers by answering inquiries, addressing issues, and providing helpful information. The focus is on delivering clear, friendly, and effective service to Korean-speaking clients. What you will do Respond to customer inquiries in Korean Resolve issues and provide solutions efficiently Support customers throughout their experience with Emma Sleep Requirements Fluency in Korean and English Strong communication and problem-solving skills Interest in helping customers and providing quality service
Join our dynamic team at ttecdigital as a Senior Implementation Engineer, specializing in Five9 VCC Solutions. In this pivotal role, you will lead and execute implementations of our innovative cloud contact center solutions, ensuring seamless integration and optimal performance for our clients. Your expertise will be crucial in guiding client teams through technical challenges, and you will leverage your knowledge to enhance system functionality and user experience.As a Senior Implementation Engineer, you will collaborate closely with cross-functional teams, including product management and customer support, to ensure that our solutions meet the highest standards. You will engage directly with clients to understand their needs, providing tailored solutions that drive satisfaction and success.
Full-time|On-site|Manila, National Capital Region, Philippines
About Viamericas Viamericas is a licensed money transmission company focused on serving immigrants worldwide. The company offers international money transfers, bill payments, and check processing through thousands of agent locations in the United States and over 287,885 locations in 95 countries. Viamericas is committed to respect, innovation, integrity, and making a positive impact for its customers. Role Overview The Bilingual Vietnamese Customer Service Representative serves as the primary point of contact for customers, agents, and partners. This position handles inquiries and support requests in both Vietnamese and English, ensuring a smooth and positive experience for every interaction. Main Responsibilities Respond to inbound and outbound customer inquiries by phone, email, chat, and SMS in Vietnamese and English Process transactions accurately and efficiently using company systems Document all customer interactions and monitor transaction activities Resolve issues promptly to maintain high customer satisfaction Promote operational efficiency while following company policies and service standards Location This position is based in Manila, National Capital Region, Philippines.
About DialpadDialpad is a pioneering AI-driven platform for customer communications, reshaping the way businesses engage with their clientele. Our innovative technology is trusted by over 50,000 organizations globally, including industry giants like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, to enhance customer relationships through real-time, AI-generated insights. Visit dialpad.com for further information.Join the Dialpad TeamAt Dialpad, you will become part of a dynamic team united by a common goal: to empower our customers and their employees to achieve remarkable success. Recognizing the importance of every interaction, we are committed to enhancing each communication through a platform that offers real-time insights and automation.We foster an environment of continuous growth where every team member utilizes cutting-edge AI technology to refine our platform and enhance their skills. We seek individuals who not only meet our high standards but exceed them. Our ambitious goals require a team operating at peak performance, characterized by traits such as Scrappy, Curious, Optimistic, Persistent, and Empathetic.About the TeamAs a vital part of the Customer Support Team, you will excel in problem-solving within a fast-paced atmosphere, always ready to tackle, troubleshoot, and resolve any technical challenges our customers encounter.The Customer Support team at Dialpad plays a crucial role in assisting customers through various communication channels. This team works in close collaboration with higher-tier Customer Support, Engineering, Customer Success, Product, and Sales teams to enhance the customer experience continuously.Your RoleWe are looking for candidates with a proven track record in delivering exceptional customer service. You will need to possess a deep understanding of our products and services, which requires curiosity and a technical mindset. Additionally, you should demonstrate professionalism in customer interactions and a genuine desire to assist users.
Full-time|On-site|Manila, Metro Manila, Philippines
About the RoleJoin our dynamic team as a Japanese Bilingual SAP Functional Consultant in Manila! We are seeking an individual with exceptional bilingual capabilities in Japanese and English, coupled with a solid understanding of S/4HANA functionalities. In this role, you will lead design workshops with clients, gather requirements, perform gap analysis, and craft solutions across various S/4 modules including FI, CO, PP, SD, MM, and PM.Take charge of design workshops, leading a team of functional consultants through configuration, testing, UAT, cutover, go-live, and post-go-live support.Showcase your expertise in S/4HANA capabilities, particularly in FI (with Vertex tax engine experience), CO, PP, SD, MM, or PM, to enhance business processes.Guide clients in their S/4HANA transformation journeys, addressing their unique business challenges with tailored solutions.Assist in developing comprehensive solutions for end-to-end request for proposals (RFPs).Qualifications:JLPT N1 or N2 certification is mandatory, along with a degree in any field. An MBA is preferred.Key Competencies:Become an integral member of the Intelligent Functions Team, supporting platform-driven business design and assessment.Exhibit strong problem-solving skills to effectively identify and resolve client issues.Communicate effectively, presenting insights and solutions to clients.Leverage your bilingual abilities to bridge language and cultural gaps, understanding client requirements and articulating business benefits.Innovate solution designs that maximize the value of our extensive service offerings.Support business development initiatives, collaborating with teams to shape proposals and define delivery approaches for SAP transformations.Utilize strong analytical skills to derive insights from data.Your Experience Matters!You should possess 5 to 9 years of experience as a functional consultant with proficiency in SAP and business-level fluency in both Japanese and English.
Full-time|On-site|Manila, Metro Manila, Philippines
About the RoleJoin our dynamic team at tasq-work as a Japanese Bilingual Functional Consulting Manager. We seek a passionate individual fluent in Japanese and English, capable of engaging with clients and leveraging S/4HANA's robust capabilities. Your role will involve facilitating design workshops, gathering requirements, conducting gap analyses, and delivering solutions across various modules including FI, CO, PP, SD, MM, and PM.Key Responsibilities:Lead a talented team of functional consultants through design workshops, configuration, testing, user acceptance testing (UAT), cutover, go-live, and post-go-live support.Showcase your expertise in S/4HANA, particularly in areas like FI with Vertex tax engine experience, CO, PP, SD, MM, and PM to enhance business processes.Guide clients through business assessments, develop roadmaps, and provide advisory services on S/4HANA transformations to address their challenges.Assist in crafting comprehensive solutions for end-to-end RFPs (Requests for Proposal).Essential Skills:Become an integral part of the intelligent functions team, promoting platform-driven business design and evaluation.Leverage your insights throughout the project lifecycle to tackle client challenges within the SAP landscape.Employ strong problem-solving skills to identify, escalate, and resolve issues promptly, along with effective presentation and communication abilities.Engage with clients using your bilingual skills to bridge language and cultural gaps, ensuring a thorough understanding of their requirements and desired outcomes.Innovate solution designs that utilize our extensive service offerings.Support business development efforts, collaborating on proposal generation, solution planning, and SAP transformation delivery methods.Exhibit strong analytical skills to derive clarity and actionable insights from data.
