Backend Engineer - AI Integration at docplanner | Turin

Docplanner GroupTurin

Remote Full-time

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Experience Level

Mid to Senior

Qualifications

Must-have Qualifications:Minimum of 3 years experience in Object-Oriented Programming (OOP) Backend Engineering. Proficient in building real-time APIs (websockets, streaming) with a solid understanding of asynchronous programming. Hands-on experience with Large Language Models (LLMs), ideally OpenAI, along with knowledge of Multi-Agent Communication Protocols (MCP). Familiarity with third-party communication APIs, particularly Twilio and WhatsApp. Experience with SQL and NoSQL database technologies, including caching techniques and performance optimization. Familiarity with automated testing tools across various levels (unit, integration, end-to-end testing). Excellent communication and collaborative skills. Nice-to-have Qualifications:Experience with containerization technologies (Docker) and cloud infrastructures (AWS, GCP, Azure). Experience with conversational AI frameworks (chatbots, voice assistants) and AI/ML frameworks.

About the job

Join our innovative team at docplanner as a Backend Engineer focused on AI integration. You will be integral in architecting and developing the next generation of our AI-driven products, enhancing capabilities and performance that stem from our conversational AI offerings. Collaborate with AI engineers, product managers, and the engineering team to deliver cutting-edge solutions.

Key Responsibilities:

Design, develop, and sustain scalable backend services, emphasizing our voice and chat AI applications.
Explore and implement new technologies for seamless, real-time integrations, working alongside AI/LLM engineers.
Facilitate third-party API integrations, including Twilio, WhatsApp, ElevenLabs, OpenAI, and more.
Develop real-time communication features such as websockets and streaming, along with advanced conversation architectures.
Construct and enhance multi-agent orchestration frameworks for AI-driven conversations.
Contribute to CI/CD pipelines and ensure effective monitoring, logging, and operational support.
Document processes clearly and assist in knowledge transfer within the team.

Your Journey with Us:

Your First Week:

Establish your development environment.
Attend onboarding sessions.
Begin familiarizing yourself with our products and team dynamics.

Your First Month:

Understand our workflows and operational processes.
Manage and resolve support tickets.
Develop, test, and launch your inaugural feature to production.
Assess the feature’s performance and impact.

After Three Months:

Acquire comprehensive knowledge of our AI system integrations.
Deploy three to five new features into production.
Identify avenues for product enhancements, with proposals scheduled for future development cycles.

After Six Months:

Collaborate intensively with our AI/LLM engineering team.
Investigate the integration of new frameworks and concepts into our architecture.
Develop and showcase proof of concepts (POCs) to illustrate the potential benefits of adopting new technologies.

About Docplanner Group

At docplanner, we are dedicated to transforming healthcare experiences through intelligent digital solutions. Our platform, Tuotempo, empowers leading healthcare institutions across Europe and Latin America by relieving medical professionals of administrative burdens, allowing them to concentrate on delivering exceptional patient care. Our cloud-based system efficiently manages the entire patient journey—from initial booking to comprehensive follow-up care—ensuring seamless operations for providers and an effortless experience for patients. Discover how we are revolutionizing healthcare delivery at tuotempo.com.

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