Qualifications
Key Responsibilities:Cultivate Exceptional Customer ExperiencesServe as a genuine brand ambassador—confident, expressive, approachable, and enthusiastic about beauty. Engage with customers to empower them to express their individuality through makeup. Develop meaningful relationships, transforming customers into loyal advocates for KIKO. Bring positivity, creativity, and vigor to the shop floor during every shift and interaction. Assist the Store Manager in fostering a high-performing, inclusive, and inspiring team culture. Enhance Performance & Drive Commercial SuccessTake charge of essential KPIs such as Conversion Rate, Average Transaction Value, Units per Transaction, and Sales Targets. Leverage customer insights and curiosity to uncover new opportunities and enhance business outcomes. Contribute innovative ideas to enhance KPIs, customer engagement, and sales effectiveness—your input is valued. Recognize how your contributions influence the overall success of the business. Continuous Learning & GrowthParticipate actively in product launches, digital learning modules, and KIKO training challenges.
About the job
At KIKO MILANO, our Beauty Advisors do more than just sell makeup, they craft unforgettable experiences, foster self-confidence, and enhance how our customers interact with our vibrant brand.
As the face of KIKO, you will be the initial point of contact, acting as a trusted beauty expert and infusing energy into our stores. Your creativity, in-depth product knowledge, and authentic connections will transform routine visits into memorable occasions, while you embody the bold and inclusive spirit of KIKO.
This position is ideal for individuals who are passionate about beauty, enjoy engaging with people, and aspire to thrive in a dynamic, fashion-forward retail environment.
About KIKO MILANO
KIKO MILANO is a renowned Italian cosmetics brand committed to delivering high-quality makeup and beauty products. With a vibrant retail environment and a focus on customer experience, KIKO promotes creativity and self-expression in beauty.
