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Experience Level
Entry Level
Qualifications
To be successful in this role, you should possess:Fluency in both English and German (spoken and written). Strong communication and interpersonal skills. Experience in a customer service role, preferably in a bilingual environment. Ability to handle difficult situations with empathy and professionalism. A proactive approach to problem-solving and a passion for helping others.
About the job
Are you passionate about delivering exceptional customer service? skinandme is seeking a dedicated and enthusiastic Bilingual Customer Experience Associate fluent in both English and German to join our team for a 12-month fixed-term contract. In this role, you will be the voice of our brand, providing excellent support to our customers and ensuring a seamless experience.
As a key member of our customer service team, you will respond to inquiries, resolve issues, and build lasting relationships with our customers. Your ability to communicate effectively in both languages will be vital in helping us expand our reach and enhance customer satisfaction.
About skinandme
skinandme is a pioneering skincare company dedicated to making personalized skincare accessible to everyone. Our mission is to empower individuals to look and feel their best by providing tailored skincare solutions. We pride ourselves on our innovative products, customer-centric approach, and commitment to quality.
Are you passionate about delivering exceptional customer service? skinandme is seeking a dedicated and enthusiastic Bilingual Customer Experience Associate fluent in both English and German to join our team for a 12-month fixed-term contract. In this role, you will be the voice of our brand, providing excellent support to our customers and ensuring a seamles…
Role overview eversana seeks a Bilingual Medical Information Specialist to join the London office. The role centers on supporting healthcare professionals and patients by providing accurate medical information in both German and English. Maintaining compliance with industry standards is essential in every interaction. What you will do Respond to medical inquiries from healthcare professionals and patients using both German and English Ensure all shared information follows current industry regulations Document each interaction and keep thorough, accurate records Requirements Fluency in German and English Careful attention to detail Commitment to providing reliable support and information Location This position is based in London.
Join our dynamic team at Colliers International EMEA for a 12-month placement as a Building Surveyor starting in July 2026. This role offers an exceptional opportunity for recent graduates or those looking to gain valuable hands-on experience in the surveying sector. You will be involved in various projects, working closely with senior professionals while developing your skills in building assessments, project management, and client interactions.
Role Overview Quadient is hiring a Sales Development Representative to help grow our presence in both German and English-speaking markets. Based in London, this role focuses on supporting our sales efforts by connecting with potential clients and building a healthy pipeline of opportunities. What You Will Do Identify and research prospective clients in target markets Generate new business opportunities through outreach and follow-up Nurture leads and maintain relationships to support the sales pipeline Who We’re Looking For Fluency in both German and English Interest in sales and business development Motivation to work collaboratively within a team
Role overview Quadient seeks a German-Speaking Customer Experience Advisor based in London. The position focuses on supporting clients and enhancing their satisfaction through attentive service. Daily tasks require fluency in German to communicate effectively and resolve issues. What you will do Respond to customer inquiries in German, addressing questions and concerns clearly Provide practical solutions and assistance to help clients benefit from Quadient’s services Maintain professionalism in every interaction, working to resolve issues efficiently Engage with a diverse range of clients, adapting to their needs and ensuring a positive experience Requirements Fluency in German Strong communication skills Dedication to excellent customer service Professional approach and attention to detail
Mammoth Brands, headquartered in London and formerly known as Harry's Inc., develops and supports well-known consumer brands such as Harry’s, Flamingo, Lume, Mando, and Coterie. Since 2013, the company has emphasized direct relationships with customers and strives to create products that address genuine needs. Mammoth Brands also maintains a strong commitment to community impact, having donated over $20 million to nonprofit partners. Role overview This full-time Customer Experience Associate position is based in London, UK. The role requires working from the Soho office at least three days a week and includes weekend shifts. Candidates must live in the United Kingdom and be fluent in both German and English. Customer Experience Team The team focuses on connecting customers with Mammoth Brands’ products, making each interaction as smooth and positive as possible. Team members listen to feedback and collaborate to improve every customer’s experience. What you will do Deliver outstanding service to customers across multiple communication channels Apply problem-solving skills and empathy to build strong connections with customers Work closely with colleagues to represent Mammoth Brands’ values in every interaction Requirements Fluency in both German and English Residence in the United Kingdom Ability to work from the Soho, London office at least three days per week Willingness to work weekends
This Senior Language Manager, German position at Klaviyo is an 8-month maternity cover contract based in London, UK. The role follows a hybrid schedule, with three days per week in the office. Klaviyo seeks a native or fluent German speaker to lead language and localization efforts for the German market, stepping in to maintain established standards right away. Role overview Manage the German style guide and glossary, ensuring consistency and quality across all German-language content. Collaborate with Klaviyo’s Language Service Provider to deliver high-quality German content at every customer touchpoint. Uphold high standards for German linguistic quality, supporting a strong experience for German-speaking customers. Localization at Klaviyo The localization team at Klaviyo supports international growth by focusing on linguistic and cultural quality. Their work spans product, website, marketing, customer education, and partner or developer portals, always aiming to create locally relevant experiences. Inclusion Klaviyo welcomes candidates from diverse backgrounds and encourages applications from those who meet most, even if not all, requirements. More information about working at Klaviyo is available at klaviyo.com/careers.
Full-time|On-site|London, Greater London, England, United Kingdom
AlphaSense is seeking a German-speaking Associate to join the Channel and Customer Research team in London. This position centers on gathering and analyzing research that supports key strategic projects. Role overview As an Associate, German language skills will play a central role in conducting research and collecting insights. The work directly supports clients by providing information that shapes their decision-making. What you will do Conduct research in German and English to support strategic initiatives Gather and synthesize customer and channel insights Help deliver findings that inform client decisions Requirements Fluency in German Strong research and analytical skills Ability to communicate insights clearly
Join Eversana, a leading provider of commercial services to the global life sciences industry, as a Bilingual Medical Information Specialist. In this dynamic role, you will utilize your proficiency in both German and English to support healthcare professionals and patients by providing accurate medical information. Your expertise will contribute to enhancing patient care and ensuring compliance with regulatory standards.As a part of our Clinical & Medical team, you will engage in direct communication with clients, answering inquiries, and delivering essential information with clarity and precision. This role is perfect for those with a passion for healthcare and an aptitude for language.
Harry’s is a men’s grooming brand offering shaving, body, hair, and skincare products. Since 2013, the company has grown into the world’s second-largest shaving brand, delivering grooming essentials directly to consumers and working to improve men’s access to mental health resources. Harry’s is part of Mammoth Brands, which focuses on building brands that address real needs and support communities. Role overview This full-time Customer Experience Associate position is based in London, UK. The role follows a hybrid schedule, with three days each week in the Soho office. Candidates must live in the United Kingdom and be fluent in both German and English. The workweek includes either Saturday or Sunday as a regular day on the schedule. Customer Experience Team The team serves as the voice of Harry’s, handling direct interactions with customers and ensuring every contact reflects the brand’s values. Team members share feedback from customers to help shape future products and services. What you will do Provide responsive, thoughtful support to customers across various channels Serve as a subject matter expert on Harry’s products and company policies Resolve issues and answer questions, building genuine connections with customers Work closely with a collaborative, compassionate team Support customers in the US, Canada, UK, EU, and other regions
About WPP MediaWPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.WPP Media is WPP's AI-driven media operating unit, integrating media, data, and partnerships to deliver creative personalization at scale. Through WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For more information, visit wppmedia.com.Role Summary and ImpactAs the Associate Director in the Global Commercial team, you will spearhead the commercial success of multi-million-dollar international contracts for some of the world’s most recognized brands. In this role, you will lead complex negotiations, foster robust client relationships, and drive revenue growth while ensuring contract compliance and maximizing profitability. You may oversee a team of Commercial Managers and/or Commercial Analysts. This position offers a thrilling opportunity to engage in the commercial management of existing clients and to negotiate with potential new clients, allowing you to manage your own client portfolio and collaborate with Commercial Directors on intricate negotiations, thereby enhancing your commercial acumen.
IT Project ManagerUp to £500 per day / 12-month contractWe are seeking an experienced IT Project Manager to join our team on a 12-month contract with the flexibility to work remotely or from our South East office.Key Responsibilities:Define and acquire necessary resources to fulfill project/programme/portfolio requirementsLead integration efforts across all work streams and organizational boundaries to ensure project objectives are metManage and evaluate the performance of the project team, including setting up development plansTrack, control, and oversee overall project performance to address deviations from the plan, adhering to company standardsEngage with key stakeholders (both internal and external) to influence and manage project outcomesReport project status to the PMO, Head of IT, and other executivesDemonstrate decision-making ability based on limited informationFoster a culture of professionalism and excellence in project management throughout the organizationExperience Requirements: Proven track record as a Project Manager, ideally with experience in the energy sector (not mandatory). Global experience is essential, with a history of managing budgets exceeding £5 million. Strong stakeholder engagement skills are a must.
Join Relay and be part of a groundbreaking team that is transforming how goods are transported in today’s online marketplace. With an impressive backing of $35 million in Europe’s largest logistics Series A funding from innovative investors like Plural, Relay is accelerating its growth, outpacing 99.98% of venture-backed startups. We are on a mission to build the most talented team in the logistics industry.Our Mission is to eliminate barriers to commerce. We recognize that high delivery costs act as a hidden burden on e-commerce, shaping market dynamics and restricting participation. Our vision is to create a world where goods flow freely among individuals, ensuring a seamless and accessible online shopping experience for everyone.About Our TeamComprising approximately 110 professionals, with over 50% involved in engineering, product, and data.Home to 45+ advanced degrees in fields like computer science, mathematics, and operations research.We analyze thousands of data points for every parcel we manage.Foster an intellectually stimulating culture emphasizing first-principles thinking, rapid feedback loops, and continuous experimentation.The OpportunityWe are seeking a proactive and dynamic Workplace Experience and Culture Manager to join our People Team on a 12-month fixed-term contract. This pivotal role will enhance our office operations, cultivate our workplace culture, and ensure exemplary experiences for both candidates and employees. Responsibilities will span across office management, engagement initiatives, talent acquisition coordination, and people operations.Reporting to the Head of Legal and closely collaborating with the People Operations Manager and hiring managers, this role is perfect for someone who thrives in a fast-paced, high-growth environment and relishes variety, ownership, and problem-solving.As the Workplace Experience & Culture Manager at Relay, you will:Oversee daily office operations including vendor management, supply inventory, seating arrangements, maintenance issues, and visitor experiences.Ensure a safe, compliant, and organized workplace, coordinating health & safety standards, office policies, and collaboration with facilities, IT, and cleaning services.Play a critical role in nurturing an inclusive and engaging culture, particularly enhancing the in-office experience through social events and collaborative activities.
The Telegraph has experienced remarkable digital growth over the past three years across direct sales, branded content, and programmatic partnerships, driven by innovative creativity, data utilization, and effective measurement strategies.As we embark on our next growth phase, we recognize substantial untapped opportunities to establish new, high-margin revenue streams. These opportunities encompass strategic partnerships, scalable premium advertising solutions, data-driven commercial models, and innovative demand engagement strategies.We are seeking a strategic and entrepreneurial sales leader to spearhead and actualize this growth. In this role, you will conceptualize and launch new advertising solutions, cultivate innovative digital commercial models, and forge upstream partnerships with Tier 1 and Tier 2 advertisers, collaborating closely with Client, Product, Data, and Insight teams.This position is pivotal in maintaining The Telegraph’s leadership in digital advertising innovation, swiftly converting market opportunities into commercial success.Key ResponsibilitiesRevenue & GrowthGenerate new digital advertising revenue in key growth sectors.Oversee the launch and expansion of an AI-driven self-service advertising platform, unlocking high-margin incremental revenue.Develop data-centric, sector-specific solutions alongside Sales, Product, and Data teams to enhance campaign value and yield.Establish and nurture relationships with Tier 1 advertisers and agencies, collaboratively creating solutions based on Telegraph journalism, audience insights, and innovation.Design and execute new commercial models to ensure The Telegraph remains distinctive in a competitive market.Lead impactful pitches, presentations, and new business initiatives as required.Leadership & ImpactOperate with an entrepreneurial mindset, taking ownership of growth and commercial results.Keep abreast of industry trends, transforming market changes into opportunities.Work closely with senior leaders across Sales, Product, Data, and Marketing to achieve shared objectives.Represent The Telegraph in the industry, building recognition, credibility, and influence.
Associate Creative Director, Copy (12 Month Contract) - Maternity CoverAbout DDB Remedy:At DDB Remedy, we aspire to be the most pioneering and inspiring creative healthcare agency globally, driving impactful change.Through strategic partnerships, innovative thinking, and creative execution, we craft extraordinary experiences and communications that transform healthcare.Our ethos? It Happens Here. It’s not just our promise; it’s our challenge and invitation to you.If you possess the potential to unlock, talent to unleash, and a desire to impress clients, let’s make it happen together.DDB Remedy. It Happens Here. The Opportunity:As the Associate Creative Director, you will be instrumental in defining the creative vision for the agency's key projects. You will lead and motivate teams across diverse assignments, ensuring clarity in strategy, a strong conceptual foundation, and excellence in craftsmanship in all our outputs.Your collaboration with Art Directors, Writers, Strategists, and Client Partners will result in bold ideas that are not only beautifully executed but also rooted in genuine insights. Whether you're developing a creative platform, leading a pitch, or mentoring junior talents, you will establish a high standard of creative thinking and foster a supportive, inspiring culture.Your deep understanding of the healthcare sector will allow you to bring ambitious creativity to every brief, consistently pushing for ideas that resonate, inspire, and drive action.About You:You are a creative leader passionate about groundbreaking ideas, bold concepts, and impactful healthcare communications. You know how to translate strategy into captivating creative work while navigating regulatory constraints.With experience in conceptual development and team leadership, you approach every aspect of the process with confidence, curiosity, and care. You excel at building relationships, guiding teams, and creating environments that foster creativity. Whether inspiring others, tackling creative challenges, or leading discussions, you bring people together.What You’ll Bring:A degree in science or a related fieldA fervor for developing compelling, strategy-driven creative workOutstanding verbal and written communication skillsStrong leadership capabilities, inspiring and mentoring creative teamsProven experience in leading creative development in the healthcare or regulated sectorsA collaborative mindset and a proactive approach towards teamwork
Empower Every Identity, from AI to HumanIdentity is the cornerstone of harnessing the power of AI. At Okta, we secure AI by developing the trusted, neutral infrastructure that allows organizations to confidently embrace this transformative era. This mission demands an unwavering commitment to solve complex challenges with significant real-world implications. We seek innovators and leaders who act with speed, urgency, and a commitment to excellence.Join us in this career-defining opportunity. We are dedicated to this mission, and if you are too, we want to hear from you.Early Career Marketing Associate (12-Month Contract)Location: London, UK (Hybrid - 2 days per week in-office) Discover Okta Okta is The World’s Identity Company. We empower individuals to securely use any technology, anywhere, on any device or application. Our versatile and neutral offerings, including the Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the center of business security and growth. At Okta, we celebrate a diversity of perspectives and experiences. We prioritize lifelong learners and individuals whose unique backgrounds can enhance our team. Become part of our team! We’re creating a world where Identity is yours.The OpportunityAt Okta, our mission is to securely connect everyone to everything. Our marketing team plays a pivotal role in narrating this story, building our brand, and generating demand for our products. We are in search of a motivated and imaginative individual eager to launch their career with us.This 12-month contract provides a unique chance to gain hands-on experience across an array of marketing functions. Your ResponsibilitiesThis position combines creativity with execution. You won’t just observe; you'll actively contribute to initiatives that generate interest and leads for our sales team.Identifying New Customers: Assist the team in launching and monitoring campaigns. You’ll learn how we identify potential customers for our products and guide them through the buying journey.Content Creation: Contribute to crafting and sharing engaging updates for our internal Slack channels and for external sharing by our teams.
About Us:Industrious stands as the foremost premium workplace-as-a-service provider, renowned for hosting the highest-rated workplaces in the industry. Our mission is to curate exceptional experiences for teams of all sizes and stages, including our own. We value the collaborative spirit and creative thinking that enable our teams to solve problems together. We actively encourage fresh ideas and celebrate every success. Our commitment is to significantly enhance the workplace experience for our members and ourselves.We believe that authentic self-expression is fundamental to a fulfilling workday. Embracing diversity in backgrounds, thoughts, and ideas is vital to our success in providing outstanding workplace experiences. At Industrious, we foster an inclusive, respectful environment that values individuality. Each team member is appreciated for their unique contributions, and together we achieve remarkable results.Discover more about us at www.industriousoffice.com/careers.The Role:As a Member Experience Associate, you will be pivotal in shaping the member experience, dedicated to ensuring that every individual who walks through our doors enjoys a great day. While each day may vary, your responsibilities may include:Welcoming members and guests as the first point of contact while preparing the office — brewing coffee, setting out breakfast, and restocking shared amenities.Proactively managing inventory and taking ownership of ordering supplies for your location.Crafting outstanding events and paying attention to detail by designing unique signage, as the magic is often found in the small things.Ensuring a seamless onboarding experience for new members by adding them to various systems.Providing support with IT or Wi-Fi issues, no task is too big or small.Engaging in local marketing events to showcase the true value of our flexible solutions to prospective members.Conducting walkthrough tours while your Member Experience Manager assists other potential members.
About Us:At Cohere, our mission is to scale intelligence to empower humanity. We are at the forefront of developing and deploying advanced AI models for developers and enterprises, enabling them to create transformative experiences through content generation, semantic search, RAG, and agents. Our work is crucial for the widespread integration of AI into everyday life.Our team is passionate and dedicated, composed of researchers, engineers, designers, and more, who are experts in their fields. We believe in the power of diverse perspectives to create exceptional products that drive value for our customers. Join us in shaping the future of AI!Please note: This role requires onsite presence at our London office.Role Overview:Act as the primary point of contact for IT support in the UK Cohere office.Provide first-line IT support for all Cohere employees globally during your shift.Diagnose, troubleshoot, and resolve hardware and software issues while offering training on tools and systems (Google Workspace, Slack, Notion, etc.).Collaborate with our People Ops team to ensure seamless onboarding and offboarding of employees.Manage the ordering and tracking of laptop shipments for new hires globally.Oversee in-office networking and AV requirements, continuously optimizing our setup.Assist with inventory management of IT equipment for local and remote employees.Document and update IT procedures and standard operating procedures (SOPs) as necessary.Deliver first-level support for office Wi-Fi networks, including routers/switches and WAPs.Provide premium support to C-suite stakeholders.Assist with A/V needs for events, including podcasts and conference calls.Adapt to shifting priorities, addressing a variety of IT challenges from troubleshooting devices to facilitating video conferencing.
About UsAt Sierra, we are revolutionizing the way businesses engage with their customers through innovative AI solutions. Our headquarters are located in San Francisco, and we are expanding globally with offices in Atlanta, New York, London, France, Singapore, and Japan.Our core values—Trust, Customer Obsession, Craftsmanship, Intensity, and Family—are fundamental to our culture and guide every aspect of our work. We are dedicated to fostering an environment that embodies these principles.Founded by industry leaders Bret Taylor and Clay Bavor, our team has a wealth of experience from top tech companies, including Google and Salesforce. Our leadership is committed to pushing the boundaries of AI technology.Your RoleGTM Technical Expert: Utilize your expertise to design and demonstrate Sierra's outstanding Agent product, providing tailored technical solutions to meet our customers' unique needs while addressing their inquiries.Cross-Functional Collaboration: Partner closely with our Sales, Product, and Engineering teams to enhance our go-to-market strategies and continuously refine our AI Agents based on customer feedback.Customer Leadership: Engage proactively with prospective clients as a technical leader, identifying their needs and ensuring the ongoing excellence of our AI solutions.What We SeekA minimum of 5 to 7 years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales roles.Outstanding verbal and written communication skills with professional fluency in both German and English.Demonstrated experience in creating and presenting product demonstrations, along with a strong background in customer engagement within GTM contexts.Proven ability to build relationships with potential customers, including executives and technical decision-makers.
Runna is building a dedicated platform for runners, offering training, coaching, and community through a specialized app. With a recent $6.5M funding round and recognition as a global finalist for Apple's iPhone App of the Year in 2024, Runna has joined Strava as of 2025. The company is focused on becoming the top training platform for runners worldwide. This is a chance to join the Customer Experience team in London, where the focus is on delivering thoughtful support to the running community. The team works closely with colleagues around the world to ensure every customer receives consistent and attentive care. What you will do Customer Support on Intercom: Respond to customer questions through the in-app platform. Help users get the most from the Runna App, supporting their training and running goals. Technical & Coaching Escalations: Assist with technical and coaching queries, such as troubleshooting run syncs with Strava or explaining training concepts. Training will be provided to handle these requests confidently. Help Centre Content: Write FAQ and help articles, drawing on personal running knowledge to improve the resources available to the community. Team environment Work alongside a mission-driven group committed to raising the standard of support in health and fitness. The team values collaboration and aims to make a meaningful impact for runners everywhere.
