About the job
keen seeks a Bilingual Customer Service Agent fluent in Spanish for its Cape Town office. This position serves as the first point of contact for a wide range of customers, handling inquiries and providing support.
Main responsibilities
- Handle customer questions and concerns in Spanish using various communication channels
- Provide clear, helpful service in line with keen’s quality standards
- Support a diverse client base and work toward resolving issues efficiently
- Foster a positive experience in every customer interaction
Location
This role is based in Cape Town, Western Cape, South Africa.
Language requirement
Fluency in Spanish is required for this position.
