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Experience Level
Entry Level
Qualifications
To succeed in this role, you should possess the following qualifications:Fluency in both English and French (spoken and written)Strong communication and interpersonal skillsAbility to work in a fast-paced environmentProficient in using computers and customer service softwarePrevious customer service experience is an asset, but not required
About the job
Join our dynamic team as a Bilingual Customer Service Center Representative where your ability to communicate fluently in both English and French will be essential in delivering exceptional service. In this role, you will assist customers with inquiries, resolve issues, and provide information about our products and services.
As a vital member of our customer service team, you will have the opportunity to develop your skills in a supportive environment while contributing to the success of our company. Whether you are answering calls, responding to emails, or engaging with customers via chat, your commitment to excellence will shine through.
About JYSK Canada
JYSK Canada is a leading retailer specializing in home furnishings and decor. We pride ourselves on our commitment to customer satisfaction and providing high-quality products at affordable prices. Join us and be part of a company that values its employees and fosters a positive work environment.
Role overview JYSK Canada seeks a Bilingual Customer Service Representative for its Coquitlam location. This position plays a key part in supporting customers in both English and French, aiming to provide a welcoming and helpful experience for everyone who gets in touch. What you will do Respond to customer questions and concerns in English and French Manage…
Join our dynamic team at the Manitoulin Group of Companies as a Bilingual Customer Service Representative, where your ability to communicate fluently in both French and English will be invaluable. In this role, you'll be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing exceptional service. We are looking for individuals who are enthusiastic, customer-focused, and ready to make a difference in our clients' experiences.
Join our dynamic team as a Bilingual Customer Service Center Representative where your ability to communicate fluently in both English and French will be essential in delivering exceptional service. In this role, you will assist customers with inquiries, resolve issues, and provide information about our products and services.As a vital member of our customer service team, you will have the opportunity to develop your skills in a supportive environment while contributing to the success of our company. Whether you are answering calls, responding to emails, or engaging with customers via chat, your commitment to excellence will shine through.
Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) stands as a leader in the global financial services sector, with its headquarters in Greenwich, CT, USA, and a presence in over 15 countries. For over 40 years, we have pioneered financial innovation, recognized for our advanced technology and unwavering commitment to our clients.Our affiliates deliver global electronic brokerage services around the clock, covering stocks, options, futures, currencies, bonds, and funds to clients across more than 200 countries and territories. We cater to individual investors, institutions, financial advisors, hedge funds, and introducing brokers. Our state-of-the-art technology, competitive pricing, and global market access empower our clients to optimize their investments.Barron’s has awarded Interactive Brokers the title of #1 online broker for six consecutive years. Become a part of our vibrant, international team and contribute to a company dedicated to simplifying and enhancing financial opportunities through cutting-edge technology.About INTERACTIVE BROKERS!Hybrid position (three days in office/two days remote).Interactive Brokers Group has always been at the forefront of trading innovation since the creation of the first pocket computer in 1983. We take pride in being primarily a technology firm that challenges the status quo. We push boundaries to deliver our clients the best trading platform with the most sophisticated features at the lowest cost. Software development is the lifeblood of our business, evident in our exceptional brokerage platform. Interactive Brokers is consistently recognized as a leader in financial services.Interactive Brokers Canada is seeking motivated, analytical, and methodical individuals with a background in financial services and a professional demeanor to join our passionate Client Services team and help build one of the strongest trading and brokerage brands globally. The ideal candidate should possess a friendly attitude, a passion for assisting clients, and a comfort with new technologies.
Dexterra Group seeks a Bilingual Operational Service Representative in Mississauga. This role requires fluency in both French and English to assist clients and work closely with internal teams. Key responsibilities Deliver operational support for clients in French and English Maintain clear communication with clients and team members to resolve service requests Requirements Strong verbal and written skills in both French and English Ability to support clients and collaborate with colleagues
EQ Bank is looking for a Bilingual Customer Care Representative based in Toronto. This position serves clients in both French and English, responding to questions and helping them find clear answers. What you will do Assist customers by phone, email, or chat in both French and English Address questions and explain solutions clearly Support a positive experience with each interaction Requirements Fluency in French and English Strong communication skills Ability to guide clients through questions and solutions
Daniels Sharpsmart is hiring a Bilingual Customer Service Advocate based in Saint Jean sur Richelieu, QC. This role acts as the first point of contact for clients, managing inquiries and requests in both French and English. Key responsibilities Handle client questions and concerns by phone, email, and other communication channels Communicate effectively in French and English Troubleshoot issues and resolve problems to help ensure customer satisfaction Develop and maintain positive relationships with clients Requirements Fluency in both French and English Strong communication and active listening abilities Professional approach to problem-solving and addressing client needs
About QuenchQuench is dedicated to improving lives and preserving our planet by eliminating the consumption of 500 million plastic bottles annually. Our mission is to combat single-use plastic water bottles by providing on-demand filtered water solutions to over 120,000 environmentally conscious customers across North America. With innovative products such as bottle-free water coolers, ice machines, sparkling water dispensers, and coffee brewers, we purify the existing water supply, ensuring an endless flow of clean water and beverages for a fixed monthly fee through long-term service and rental agreements. Since our inception, Quench has evolved from a regional player to a recognized international leader, successfully going public on the NYSE in 2016 and becoming part of Culligan. Our headquarters is located in King of Prussia, PA, and we proudly employ over 1,200 team members across more than 90 locations in North America and Puerto Rico. For more information, visit www.quenchwater.com.
Canadian Bank Note Company seeks a Bilingual Customer Service Representative to join the BUMP Group in Ottawa. This position centers on supporting customers in both English and French, answering questions, and resolving issues to create a positive experience. Key responsibilities Handle customer inquiries by phone, email, or other channels in both official languages Offer clear information and practical solutions to address concerns Maintain a friendly and helpful approach with each interaction Requirements Fluency in English and French, with strong communication skills in both Ability to manage several requests at once and set priorities Genuine interest in assisting others Comfort working in a busy environment This role is located in Ottawa.
Join Eqbank as a Bilingual Customer Service Specialist, where you will play a crucial role in providing exceptional service to our diverse clientele. This position requires fluency in both English and French, allowing you to effectively assist customers and address their inquiries with professionalism and empathy.Your responsibilities will include handling customer queries via phone, email, and chat, ensuring that each interaction reflects our commitment to customer satisfaction. You will be empowered to resolve issues, provide information about our products and services, and contribute to creating a seamless customer experience.
Join EQ Bank as a Bilingual Customer Service Specialist, where your fluency in English and Mandarin will enhance our customer experience. In this dynamic role, you will be the first point of contact for our valued clients, providing exceptional support and solutions to their inquiries.As part of our commitment to excellence, you will engage with customers through various channels, ensuring that their needs are met promptly and effectively. Your ability to communicate clearly and empathetically in both languages will be essential in building lasting relationships with our diverse clientele.
Role Overview Veolia Environnement S.A. is hiring a Customer Service Representative in Chambly. This position serves as the first point of contact for customers, handling questions, troubleshooting issues, and supporting client satisfaction. Main Responsibilities Respond to customer inquiries by phone, email, and chat. Share clear information about Veolia’s services and products. Address and resolve customer complaints promptly and efficiently. Keep accurate records and documentation for each customer interaction.
Department: NAM - Guest Services Reports to: Assistant Manager, Guest Services Location: Vancouver, B.C. Your Opportunity at Arc'teryx: As a Bilingual Guest Services Supervisor at Arc'teryx, you will lead a dynamic team of Guest Services Representatives dedicated to delivering exceptional service. With a focus on solutions, you will mentor your team to consistently meet and exceed our guests' expectations through in-depth product knowledge and outstanding service. Collaborating with fellow Supervisors, you will be instrumental in implementing innovative processes that align with our service goals, supporting the larger Guest Services team. As a leader, your adaptability and commitment to finding the best solutions will drive success in our mission to provide the highest quality service. This position is based out of our North Vancouver office and may offer a hybrid work arrangement based on business needs and departmental policies. For further details, please refer to the Expectations section at the end of the job description. Meet Your Future Team: The Arc'teryx Guest Services and After-Sales team prides itself on providing authentic, professional, and knowledgeable service. We prioritize genuine human interaction, inspiring guest loyalty and fostering brand growth in key cities around the globe.
Join our team as a Customer Service Representative where your primary focus will be on delivering exceptional service to our valued customers. You will be the go-to person for inquiries, assisting customers with their needs, and ensuring their shopping experience is enjoyable and seamless.In this role, you will actively engage with customers both in-store and over the phone, addressing questions, resolving issues, and providing information on our products and services. Your friendly demeanor and effective communication skills will be key to fostering customer loyalty and satisfaction.
Farm Boy Inc. is looking for a Customer Service Representative to join the Ottawa team. This role is a key part of daily store operations, focusing on making every customer’s experience smooth and enjoyable. Customer Service Representatives welcome shoppers, answer questions, and help resolve any concerns that come up during visits. What you will do Assist customers with questions and requests, both in person and over the phone Offer solutions and support to ensure customer satisfaction Maintain a friendly, approachable presence on the sales floor Work closely with the team to keep service levels high, especially during busy times Requirements Enthusiastic about helping others and supporting customers Comfortable working when the store is busy Strong communication and problem-solving skills Enjoys creating a welcoming atmosphere for shoppers
Full-time|CA$19/hr - CA$24/hr|On-site|Québec City, Quebec, Canada
Rentokil Terminix Canada delivers pest management services for property managers, homeowners, and businesses across the country. The company’s certified technicians use modern tools and approaches to protect millions of properties nationwide. Role Overview The Customer Service Representative works with both commercial and residential clients, handling day-to-day service needs and supporting branch managers, technicians, and the internal support team. The goal: make every customer interaction smooth and positive. What You Will Do Set up new service contracts and mandates for clients Help clients navigate and use the customer portal Distribute invoices and related documentation Follow up on billing questions or account changes What We Look For Strong customer service skills Ability to work independently and solve problems as they arise Experience building and maintaining positive relationships with both clients and coworkers This position is based in Québec City, Quebec.
Join our dynamic team at NeoFinancial as a French Bilingual Customer Experience Specialist! We are dedicated to delivering exceptional service to our French-speaking customers. In this role, you will engage with clients, resolve their inquiries, and provide tailored support to ensure a seamless customer journey. Your ability to communicate effectively in French and English will be essential to fostering positive relationships with our diverse clientele.
Join ProgressionLIVE, a proud member of the Valsoft family, where we are pioneering web and mobile applications that assist businesses in planning, managing, and tracking their field operations in real time. Our focus lies within the HVAC, plumbing, and electrical sectors, and we are set to expand our innovative solutions into the construction industry soon.Our platform is trusted by hundreds of organizations across Canada, supporting diverse sectors such as construction, transportation, maintenance, and services. With ProgressionLIVE, our clients streamline operations, reduce errors and paperwork, and enhance team productivity. This results in a smoother, more efficient experience for both clients and employees alike.As we continue to grow, we are on the lookout for a motivated bilingual sales representative to join our team and connect with new clients.Position OverviewAs a Sales Representative at ProgressionLIVE, your contributions will be vital to the company's expansion. You will embody our solution in front of clients, taking on a dynamic, results-driven role.Active Prospecting: Identify new opportunities, reach out to target businesses, and cultivate a robust network in Montreal and Outaouais.Client Meetings: Proactively engage with potential clients to understand their needs and build trust-based relationships, interacting with service, construction, transportation, and property management companies looking to optimize their operations.Customized Demonstrations: Clearly and persuasively present the ProgressionLIVE solution, highlighting its tangible benefits (time savings, error reduction, enhanced profitability) tailored to each sector.Negotiation & Closing: Convert opportunities into successful sales using your persuasive skills and ability to showcase the value of our solution.Follow-Up & Retention: Ensure a quality customer experience post-sale, maximizing satisfaction and generating new business opportunities.Strategy Contribution: Share your field insights with the marketing and product teams to refine our approaches and align our offerings with real market needs.Goal Achievement: Effectively manage your pipeline, keep your CRM updated, and meet established targets.
As a passionate customer service professional, you will play a vital role in supporting our network of Auto Repair Shops, which serve as the foundation for our business growth and success. Your problem-solving skills and dedication to providing outstanding customer service will allow you to excel in a Customer Support position at Shopmonkey. By fostering loyalty among our Auto Repair Shops and expanding our customer base, you will deliver impactful, relationship-driven service that meets the diverse needs of our clientele.In this dynamic startup environment, every day presents new challenges and opportunities for creative problem-solving, making this role much more than a traditional support position.Key Responsibilities:Become well-versed in the Shopmonkey product suite and the automotive industry.Utilize a relationship-based approach to deliver exceptional service to our Customers.Efficiently gather necessary information from Auto Shops, address their needs, educate them to prevent future inquiries, and document all interactions.Professionally handle complaints and service-related inquiries, collaborating with the Customer Support Management team to resolve escalated concerns.Effectively manage workload while adhering to schedule and attendance standards.Address incoming requests from Auto Shops promptly and thoroughly.Leverage tools and resources in every interaction to offer valuable recommendations on using the Shopmonkey platform.Balance company policies with customer benefits when making decisions.Performance Metrics:Meet department performance standards for handling service calls, chats, and emails while maintaining attendance and schedule adherence.Analyze and report on trends...
Join Sezzle as a Bilingual Customer Service Agent, where you'll be the voice of our company, helping customers resolve their queries in both English and French. As part of our dynamic and supportive team, you will play a crucial role in enhancing customer satisfaction and loyalty.Your responsibilities will include responding to customer inquiries, providing product information, and troubleshooting issues with empathy and professionalism. We value your expertise in both languages, which will help us deliver exceptional service to our diverse customer base.
