Bilingual Remote Client Support Agent - San Antonio, TX

otdcareersRemote — San Antonio, Texas, United States

Remote Full-time

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Experience Level

Entry Level

Qualifications

Fluent in both English and Spanish (written and verbal)Excellent communication and interpersonal skillsStrong problem-solving abilitiesPrior experience in customer service or support roles is a plusAbility to work independently in a remote setting

About the job

otdcareers is hiring a Bilingual Remote Client Support Agent based in San Antonio, TX. This position serves as the first point of contact for clients, handling their questions and concerns from a remote setting. Fluency in both English and Spanish is required to support a diverse client base and ensure clear communication.

What You Will Do

Respond to client inquiries by phone, email, or chat
Provide accurate information and practical solutions to client issues
Guide clients through processes and answer questions in both English and Spanish
Foster positive relationships to support client satisfaction

Who We’re Looking For

Fluent in English and Spanish
Comfortable working remotely from San Antonio, TX
Strong communication skills and a genuine interest in helping others
Ability to resolve issues efficiently and professionally

About otdcareers

At otdcareers, we are dedicated to providing outstanding service and support. Our mission is to enhance the client experience through effective communication and dedicated assistance. We value our team members and aim to create a positive and inclusive work environment that fosters growth and collaboration.

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