Qualifications
Qualifications:Excellent verbal communication skills in English. Strong problem-solving abilities and a customer-centric approach. Ability to work in a fast-paced environment. Prior experience in a customer service role is an advantage but not mandatory. Basic computer skills and familiarity with CRM systems.
About the job
Join our dynamic team as a BPO Inbound Voice Technology Process Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support via inbound voice communication. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure customer satisfaction while maintaining a positive and professional demeanor.
This position is ideal for enthusiastic individuals looking to kickstart their careers in the BPO sector. You will receive comprehensive training to equip you with the necessary skills to excel in this fast-paced environment.
About Adeeba E-Services Pvt. Ltd.
Adeeba E-Services Pvt. Ltd. is a leading BPO company based in Kolkata, India, specializing in delivering high-quality customer support and outsourcing solutions. We pride ourselves on our commitment to excellence and our ability to adapt to the changing needs of our clients. Join us and be a part of a passionate team that values innovation, teamwork, and professional growth.
