About the job
Join WhiteTech, a pioneer in empowering financial enterprises with state-of-the-art white-label and SaaS solutions.
Our extensive toolkit is designed specifically for Electronic Money Institutions (EMIs), Payment Service Providers (PSPs), e-commerce platforms, and open banking services. With WhiteTech, our clients benefit from a platform that promotes flexibility, scalability, and effortless integration.
We are dedicated to assisting businesses in realizing their utmost potential in an ever-evolving financial landscape.
Whether you’re looking to expand your PSP, refine your EMI services, or explore open banking solutions, WhiteTech stands as your partner in innovation and growth.
As a remote-first technology company, we encourage applications from candidates throughout Europe, including the EEA, the UK, Switzerland, and other non-EEA European nations such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also welcome applicants from various regions who can operate within Central European Time (CET).
Your Role and Impact:
As a Business Analyst at WhiteTech, you will play a crucial role in performing thorough business analysis, grasping market dynamics, and enhancing our product offerings. Collaborating closely with internal teams and external partners, you will ensure our products not only meet but exceed our customers' evolving needs. We seek a detail-oriented, proactive, and innovative individual capable of quick learning and adaptation.
Your Key Responsibilities:
- Conducting in-depth business analysis for various fintech projects and initiatives.
- Analyzing industry trends, market conditions, and competitor strategies for benchmarking.
- Gathering and prioritizing product requirements from stakeholders and focus groups.
- Creating detailed use cases, user stories, and documentation to define product features and functionalities.
- Identifying and addressing gaps in existing products and processes.
- Collaborating with third-party developers to integrate API and SDK products.
- Providing technical support to internal sales, operations, and partner engineering teams.
- Participating in troubleshooting, testing, launching, and monitoring post-integration solutions.
- Developing technical documentation, integration manuals, guidelines, user manuals, and training materials for clients.
- Facilitating internal knowledge transfer and conducting product demonstrations for stakeholders.
