About the job
At Drivetrain, we are committed to revolutionizing the way businesses make informed decisions. Our innovative financial planning and decision-making platform empowers companies to scale efficiently and meet their goals with confidence.
As a fully remote-first company headquartered in the vibrant San Francisco Bay Area, Drivetrain was founded in 2021 by a team of former Googlers. We are rapidly expanding with the support of top-tier venture capital partners.
Join us and experience a culture that promotes employee happiness and growth.
Remote-friendly: We harness talent from around the globe, granting our team the autonomy to excel in their roles.
Open & Transparent: Our belief is that when our team has access to vital information, they can produce their best work.
Idea-friendly: We cultivate an environment where creativity flourishes, encouraging team members to take risks and learn from their experiences. Every voice matters, and we champion the best ideas.
Customer-centric: Our product-led growth strategy ensures we continuously evolve by learning from our customers, enabling us to develop exceptional software.
Your Role:
As a Business Analyst focused on our Customer Platform, you will:
- Develop an in-depth understanding of diverse SaaS business models and align them with our customers.
- Engage directly with clients to create and refine their operating and financial plans using industry-leading practices.
- Onboard customers onto the Drivetrain platform, managing their data pipelines effectively.
- Utilize your SQL expertise to craft complex queries for data manipulation and consolidation, facilitating insightful dashboarding and analytics.
- Identify and articulate key performance indicators (KPIs) essential for driving customer success, correlating them with relevant data.
- Provide valuable insights on KPI impacts on business performance.
- Act as the primary point of contact for all data-related inquiries.
- Establish and nurture customer relationships, representing Drivetrain.
- Work with state-of-the-art data processing technologies.
- As an early team member, play a pivotal role in shaping our company culture, practices, and product direction.
