Business & Data Analyst - Requirements & Process Design

Makro PROBangkok, Bangkok, Thailand

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Required Skills & Experience8+ years in software engineering, with at least 3 years in an architecture or technical leadership role. Proven experience with distributed systems and cloud-native architecture. Expertise in REST APIs, event-driven systems, and message brokers such as Kafka or RabbitMQ. Strong background in database design, including SQL and NoSQL, with a focus on performance tuning. Experience in retail/store systems is highly desirable. Deep understanding of DevOps, CI/CD practices, and containerization technologies such as Docker and Kubernetes.

About the job

As a pivotal link between business stakeholders and the technical team, the Business & Data Analyst plays a crucial role in shaping the StoreOps systems. This position is responsible for gathering business requirements, designing effective store processes, defining key performance indicators (KPIs), and driving data-informed decision-making.

Responsibilities:

Architecture & Design

Develop comprehensive end-to-end system architecture for StoreOps platforms including POS, inventory, supply chain, and store reporting systems.
Specify microservices, event-driven, or monolithic architectures based on project requirements.
Design systems that are high-availability, fault-tolerant, and scalable.
Establish standards for APIs, integration patterns, and data flow architecture.
Implement cloud architecture using AWS, Azure, or GCP and define infrastructure patterns.

Technical Leadership

Guide backend and frontend engineers with technical direction.
Perform architecture reviews and grant design approvals.
Set coding standards, CI/CD pipelines, and best practices in DevOps.
Enhance system performance and fortify system security.

Integration & Enterprise Alignment

Oversee integrations with ERP, eCommerce, CRM, payment gateways, WMS, and third-party vendors.
Define security models including RBAC, authentication, encryption, and compliance protocols.
Ensure adherence to enterprise IT standards and governance frameworks.

Quality & Risk Management

Identify technical risks and develop mitigation strategies.
Guarantee system observability through logging, monitoring, and tracing.
Lead disaster recovery and business continuity planning efforts.

About Makro PRO

Join Makro PRO, a leader in innovative retail solutions, where we prioritize data-driven decision-making and empower our teams to excel in a dynamic environment.

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