Business Development Lead - Payment Network

THE ROLEJoin us at FanDuel as a Lead Product Manager to spearhead the strategy and execution of our Payments capabilities within the new Predictions market portfolio. You will take charge of the payment journey including deposits, withdrawals, and wallet experiences while driving continual product enhancements.In this vital role, you will collaborate closely…

Join Olo, a pioneering SaaS platform that is transforming the restaurant industry through cutting-edge technology. Our solutions empower customers to create personalized and profitable guest experiences, enabling brands to achieve more with less and make every guest feel valued.As a Senior Product Manager, you will embark on a mission to uncover and address our customers’ critical challenges by leading key in-store payment experiences. You will define the vision and strategy for your product while ensuring alignment with executive leadership.Reporting directly to the Director of Product Management, you will spearhead your team in prioritizing, discovering, and launching solutions that positively influence restaurant revenue, enhance guest experiences, and strengthen customer reputations. Your unwavering focus on measuring impact will guarantee that we continuously deliver exceptional value and uphold our status as the top provider in our field.This position offers the flexibility to work remotely from anywhere in the U.S. or from Olo’s headquarters located in NYC.

Join our innovative team at suno as a Senior Product Manager for our Payments Platform. In this pivotal role, you will lead the development and optimization of our payments solutions, ensuring they meet the needs of our users while driving business growth. Your expertise will guide cross-functional teams in delivering high-quality products that enhance user experience and align with company objectives.As a Senior Product Manager, you will analyze market trends, gather user feedback, and collaborate closely with engineering, design, and marketing teams. Your strategic vision will be critical in shaping our payments platform to be not only functional but also a competitive advantage in the market.

Join Method FinancialAt Method Financial, we have revolutionized the way consumers connect with their financial accounts. Our advanced API provides real-time connectivity to liabilities and facilitates seamless payment execution, enabling users to easily link their financial accounts to the applications and services they prefer.To date, we have empowered over 45 million users to connect more than 350 million liability accounts without the need for credentials, and we have processed upwards of $2.5 billion in payments, collectively helping our users save millions in interest. Remarkably, one in three credit cards in the U.S. operates within the Method ecosystem, with esteemed financial institutions like SoFi, Bilt, Cleo, Sezzle, Figure, and Aven relying on our APIs to create exceptional consumer experiences.Our dynamic team of over 50 professionals is based across offices in Austin, San Francisco, New York City, and Washington D.C. We are thrilled about our ongoing growth and the opportunity to collaborate with our investors and advisors from Andreessen Horowitz, Emergence Capital, Y Combinator, Avra, and Ardent. To discover more about us, please visit our blog!About the RoleAs the Product Lead for our Commerce vertical, which encompasses our credit card connectivity and digital wallet solutions, you will play a pivotal role in defining product-market fit and executing strategies to enhance our offerings. This position entails comprehensive ownership of the product line, where you will work at the intersection of product strategy, engineering, and go-to-market initiatives. Achieving success in this vertical is crucial for Method’s growth, and your expertise will be instrumental in driving this success. The ideal candidate will possess extensive knowledge in the payment and checkout landscape, thrive in ambiguous environments, and demonstrate a proven track record in the fintech industry. For more insights into our Commerce vertical, check out this blog post here.Your ResponsibilitiesLead product strategy for Commerce, including defining hypotheses, validating them with customers, and determining future developments.Collaborate closely with cross-functional leaders and C-suite executives to advance strategy and execution while defining product-market fit.Oversee product discovery with potential customers, crafting Product Requirements Documents (PRDs) and prototypes using tools like Figma.Conduct thorough user research, market analysis, and competitive assessments to validate product value through interviews and mock testing.Develop problem statements, user personas, and strategic roadmaps for product development.

Who We AreAt Perchwell, we are revolutionizing the real estate industry with our state-of-the-art listings platform tailored for agents seeking smarter search capabilities, enhanced collaboration, and expedited deal closures. Our goal is to reshape the essential infrastructure for residential real estate listings, integrating market research and client collaboration seamlessly. Our innovative architecture is designed for continuous improvement, leveraging AI-powered features and mobile-first solutions that align with agents' actual workflows. As technology and consumer needs evolve, Perchwell is committed to empowering real estate professionals with the most intuitive, data-driven, and interconnected platform available.Supported by top-tier venture capital firms such as Lux Capital and Founders Fund, as well as strategic alliances with prominent Multiple Listing Services (MLSs), Perchwell is the first significant new entrant in the listings technology sector in decades. This unique blend of institutional backing and deep industry connections equips us with the resources and validation necessary to transform the multi-trillion dollar residential real estate market.What We're Seeking:We are on the lookout for a Lead Product Manager who will be instrumental in driving the next phase of Perchwell’s evolution. This strategic position is ideal for an experienced product leader with a track record of steering product development and achieving go-to-market triumphs.You will collaborate with our executive team to define our product vision and commercialization strategy. Your efforts will help redefine the Perchwell platform for MLS and brokerage clientele across both web and mobile interfaces. Simultaneously, you will work closely with Marketing, Sales, and Customer Success teams to enhance our sales processes, develop growth strategies, and boost platform adoption.This role is perfect for individuals who have successfully delivered impactful B2B or B2C SaaS products, spearheaded go-to-market campaigns, and thrive at the intersection of product innovation, growth, and business strategy. Please note that this position requires working at our New York City office in SoHo four days a week.Responsibilities:Lead a segment of Perchwell’s core platform product strategy, establishing and executing a roadmap that reflects the dynamic needs of MLS and brokerage clients.Partner with Engineering and Design teams to develop innovative, high-impact products across both web and mobile platforms.Collaborate with cross-functional teams to refine product positioning and drive market adoption.

Join Stripe as an Engineering Manager for our Managed Payments team! In this pivotal role, you will lead and mentor a talented group of engineers, driving innovation and excellence in payment solutions. Your expertise will contribute to the development of cutting-edge financial technology that empowers businesses globally.This position offers the opportunity to work in a dynamic environment, where your leadership will help shape the future of payments. If you have a passion for technology and a knack for inspiring teams, we want to hear from you!

About Assembled Assembled builds an integrated platform for customer support teams, combining human agents and AI to manage operations at scale. Companies such as Canva, Etsy, and Robinhood use Assembled to unify their support systems, whether they rely on in-house staff, BPOs, or AI-driven agents. The platform’s AI Agents handle support cases end-to-end, while the AI Copilot supports agents directly, helping teams optimize workforce management and performance. Assembled is backed by $70M in funding from NEA, Emergence Capital, and Stripe. Learn more about our customers at https://www.assembled.com/customers. Role Overview: Workforce Management Product Lead The Product Management team at Assembled tackles key challenges to improve client experience and drive company growth. This role involves close collaboration with support teams from a range of brands, both large and small. Regular engagement with prospects and clients helps shape our product vision and ensures we address real-world needs. As Workforce Management Product Lead, you will work alongside teams responsible for integrations, onboarding, and customer analytics. These groups develop the systems that move data from contact centers into Assembled, making it easier for customers to access clear, reliable insights. Recent Team Projects Built a natural language processing server for questions about Assembled data Launched dashboards that show the effectiveness of AI Support Agents, the impact of Copilot, and how AI and support teams work together to resolve issues Released a Chrome extension for agent notifications and work tracking Added integrations with major telephony and contact platforms, supporting enterprise operations and AI-to-human agent call handoffs Improved data pipelines for more consistent and accessible metrics What You Will Do Extract actionable insights from Assembled’s data platform Support smooth onboarding and activation for new customers Develop strategies to scale and improve integrations across the support ecosystem, balancing in-house development with external partnerships Location This position is based onsite in New York City, fostering close collaboration and teamwork.

At Bubble, our mission is to democratize software creation, empowering individuals to transform their ideas into reality. Our AI-driven visual development platform enables everyone—from aspiring entrepreneurs to established teams—to create robust applications across web, iOS, and Android without the need for coding. With over 5 million users worldwide, Bubble stands as the only comprehensive full-stack no-code platform, breaking down barriers and fostering innovation globally.Our Accomplishments:Bubble has become a launchpad for countless successful ventures. Following our initial bootstrapping phase and after achieving product-market fit, we secured a $100 million Series A funding round, positioning us among the fastest-growing companies in New York's tech scene. Our platform has facilitated remarkable success stories, turning initial investments into thriving businesses, such as Mailead, which escalated a $10k investment to a valuation of $2M, and Faceless.video, which achieved over $1M in annual recurring revenue in under a year.About the Role:As the Lead Product Manager for our Core team, you will play a crucial role in guiding the development of the Bubble editor, which allows users to design their applications visually. Reporting to the VP of Product, you will lead one of our Core pods, drive strategy, manage OKRs, and oversee the roadmap for this pivotal area. You will also mentor a junior PM while contributing to our mission of enhancing user experience and enabling AI app development.

WHO WE ARE: Zinnia is at the forefront of technology, dedicated to accelerating growth in life and annuities. Our innovative enterprise solutions and data-driven insights streamline the processes of buying, selling, and managing insurance products, empowering individuals to secure their financial futures. Our achievements are anchored in our core values: be bold, collaborate, and deliver value. With over $180 billion in assets under management, we proudly serve more than 100 carrier clients, 2,500 distributors, and over 2 million policyholders.WHO YOU ARE:As the Lead Technical Product Manager, you will spearhead the definition, development, and execution of our product initiatives, collaborating with various functional teams throughout the product lifecycle. This role requires you to craft a compelling product vision informed by customer and market insights, develop a comprehensive product roadmap featuring both business and technical elements, and work closely with engineering, sales, marketing, and customer support teams to ensure seamless execution and adherence to service level agreements (SLAs). Ideal candidates will thrive in dynamic environments where technology converges with business strategy.WHAT YOU’LL DO:Serve as a key partner to the Senior Director of Product, providing guidance and mentorship to junior product managers.Take ownership of a product area, responsible for understanding user needs, defining platform requirements, managing the product roadmap, and overseeing end-to-end development from ideation to launch.Lead product lifecycle execution, including market research, competitive analysis, planning, and product launch strategies.Monitor progress, identify challenges, and proactively manage risks to achieve business objectives.Contribute to product strategy development, integrating insights from Sales, Marketing, Engineering, and Customer Research teams.Define product features and manage both business and technical requirements.Collaborate effectively with diverse global teams.Support the Sales team in pre-sales activities to drive conversions.Assist the Marketing team in creating content and positioning strategies.

About The RoleAs the inaugural product lead at Zip Security, you will play a pivotal role in establishing and expanding our product function from the ground up. Collaborating closely with design, engineering, customer success, and marketing teams — as well as directly with the CEO and CTO — you will define, implement, and convey Zip's product strategy to both internal and external stakeholders.This unique position allows you to influence not only what we develop but also how we approach development. You will serve as the vital link between customer challenges, business objectives, and technical execution, transforming ambiguity into tangible solutions and ideas into market-ready products. From initial discovery and roadmap design to product launch, iteration, and scaling, you will oversee the entire product lifecycle.If you thrive on tackling undefined challenges, enjoy high levels of ownership, and seek to make a meaningful impact within a rapidly growing company, this role may be the perfect fit for you.

Join Braze, a leading customer engagement platform, as a Lead Product Analyst. In this pivotal role, you will drive data-driven decision-making and uncover insights that shape our product strategy. You will collaborate with cross-functional teams to enhance user experience and optimize product performance.

About Us At Otter, we are revolutionizing the digital landscape of the food industry. As off-premise dining demand surges, we equip restaurants with the tools they need to thrive in this evolving environment. Our mission is to simplify operational complexities, enhance business growth, and ensure exceptional dining experiences for customers, no matter where they are. From local favorites to global chains, our platform empowers food businesses of all sizes to focus on what they do best: serving outstanding food. As they flourish, we work tirelessly to make high-quality food accessible, dependable, and affordable for all. Your Role As the Product Manager for the Money Platform team, you will be the custodian of Otter's financial architecture. You will develop the infrastructure that manages every transaction from the moment a customer makes a payment until the funds are deposited into the operator's bank account. Your key responsibilities will include: Designing and implementing money movement strategies: You will lead the initiatives for our core payment and payout systems, ensuring exceptional reliability across intricate, multi-entity transactions and global processor integrations. Enhancing our revenue engine: You will oversee the Billing and Invoicing systems, creating a flexible product catalog and automated billing workflows that guarantee payment collection while ensuring transparency for our partners. Streamlining financial integrity: You will develop the necessary integrations between our product and accounting systems, introducing automated financial reconciliation and 1099 tax tools to eliminate manual processes and ensure high accuracy. Modernizing processor onboarding: You will design user-friendly onboarding processes for new payment processors to minimize friction and accelerate the time operators need to start accepting payments. Safeguarding the platform: You will spearhead fraud and risk management initiatives, deploying intelligent detection layers to protect Otter's financial interests while maintaining a smooth experience for legitimate customers. Collaborating with stakeholders: You will serve as the technical liaison among Engineering, Finance, and Customer Success to develop Embedded Finance features that transform payments from a mere utility into a competitive differentiator. What We Seek A minimum of 5 years of product management experience with a strong emphasis on Fintech, Payments, or complex Billing/ERP systems. Deep technical expertise in payment APIs, ledger systems, reconciliation processes, and the intricacies of global payment processing. An operational mindset: You focus on building systems that reduce manual overhead and scale through automation.

Employee Applicant Privacy Notice About SoFi SoFi is a national bank and financial services provider focused on helping millions of members achieve their financial goals. The company builds mobile-first technology that empowers users to take control of their finances. SoFi’s work directly impacts people’s lives and shapes the financial industry. Core values guide the team as they work to improve both careers and the broader financial landscape. Role Overview The Security Product Lead for Product & AI Security sets the strategy, roadmap, and measurable outcomes for securing SoFi’s product lifecycle and supporting AI/ML initiatives. This position sits within the Security Strategy & Delivery team and works closely with leaders and teams in Product Security, Engineering, and Data Science/AI. Main Responsibilities Define and communicate the strategic direction for Product Security and AI Security as internal security products. Align security initiatives with enterprise risk priorities. Develop and maintain a clear roadmap for security capabilities. Establish and track key performance indicators (KPIs) to measure success. Implement structured program governance for security initiatives. Collaborate across teams to integrate security controls throughout the software development lifecycle (SDLC). Address unique risks associated with AI/ML systems. Influence stakeholders and drive alignment without direct authority. Help protect member trust, company assets, and support business stability and growth. Location Roles are available in Seattle, WA; Cottonwood Heights, UT; San Francisco, CA; New York City, NY; and Frisco, TX.

About FLORAAt FLORA, we empower the new creative class with innovative tools that leverage the best AI models to enhance professional artistry. Our dynamic team of approximately 20 individuals has successfully raised $52M in capital from distinguished investors including Redpoint Ventures, Hanabi Capital, Menlo Ventures, Justin Kan, and Gabe Whaley (founder of MSCHF). Our clientele encompasses a diverse range of creative industries, featuring renowned names such as Pentagram, Lionsgate, and Nike.About the RoleAt FLORA, we operate at an unprecedented pace, consistently delivering new features weekly and maintaining an ever-evolving product roadmap. We are seeking a Product Marketing Lead to keep stride with this momentum, managing all aspects of product marketing including launches, website content, and sales enablement to ensure our messaging remains clear and impactful.You will play a pivotal role in shaping FLORA's market perception, engaging with self-service users and enterprises alike. This involves collaboration with fellow marketers, product teams, and sales to create compelling messaging frameworks, persuasive copy, and to ensure that each product launch resonates with the intended audience.Your ResponsibilitiesLead the go-to-market strategy, messaging, and launch initiatives for FLORA's products.Craft precise positioning that resonates with professional creatives, avoiding the clichéd AI-tool narratives.Develop and refine launch communications across various formats including hero messages, video scripts, email campaigns, and social media briefs.Manage the narrative across FLORA's digital platforms, including the homepage, product pages, and targeted landing pages.Collaborate closely with our founder and leadership on thought leadership, editorial, and educational content related to product launches and category developments.Partner with the sales team to identify obstacles in closing deals, translating these insights into sharper messaging and improved sales collateral.QualificationsA minimum of 5 years of experience in product marketing, with a balanced focus on both prosumer and B2B sectors.Exceptional writing skills; you stand out as the most articulate communicator in any setting.A keen editorial sense that eschews jargon and recognizes the line between confidence and over-exertion.

About KnotAt Knot, we are on a mission to revolutionize the way consumers and businesses experience financial interactions through connected merchant and banking solutions. Think of us as the 'Plaid for merchant connectivity.' Our innovative platform seamlessly connects merchants to the various applications that enhance everyday interactions for consumers and businesses alike. Our flagship product, CardSwitcher, empowers users to effortlessly manage and update their payment methods across multiple online merchants, such as Netflix and PayPal. Additionally, products like TransactionLink provide detailed item-level transaction data, while Shopping introduces native purchasing and checkout capabilities directly within applications. We are committed to launching numerous new products atop our groundbreaking merchant connectivity framework, and we invite you to join us in this exciting journey!Founded in 2021 by brothers and Thiel Fellows Rory and Kieran O’Reilly, Knot is already transforming the connected online payment landscape for hundreds of thousands of users. Renowned companies such as American Express, PayPal, OnePay, Current, BILT, and Step have integrated Knot’s SDK into their apps, delivering exceptional experiences for their customers.Our growth is supported by an impressive roster of investors, including Nava Ventures, 8VC, American Express, Plaid, and prominent co-founders & CEOs from leading companies like Twitter, Warby Parker, Allbirds, Casper, Intercom, Deel, Italic, DraftKings, and many others.Working at KnotOur diverse, world-class team is committed to building a robust presence in New York City, placing us at the forefront of the financial services ecosystem. With a focus on customer-centric development, we take our mission seriously while fostering a fun and engaging workplace culture.Your RoleAs a Senior Product Manager, you will collaborate closely with our engineering team to create innovative solutions, including:Developing brand new products from the ground up that integrate directly with merchants, addressing specific customer challenges through APIs and webhooks.Enhancing the core CardSwitcher product through user experience optimizations and personalized features.Implementing AI-driven validation and code enhancement systems to improve product efficiency and reliability.

About SomethingsAt Somethings, we are pioneering the first social wellness platform tailored for teens. Our mission is to foster authentic connections between teens and mentors who truly understand and support them in their journey towards better mental health.With 25 million teens in the U.S. grappling with mental health challenges, our goal is not just to attract users but to ensure they engage meaningfully, connect with compassionate mentors, and receive the crucial support they need to thrive.Supported by General Catalyst and top-tier healthcare and consumer investors, we are experiencing rapid growth — a remarkable 1100% increase in 2025, with a successful $15M Series A funding round, positioning us for a projected 5x growth in 2026.If you're excited to join a generationally impactful company in the mental health space, we welcome you to our mission.Role OverviewWe are on the lookout for a Lead Product Designer to spearhead the development of our Mentor Operations Platform — the web interface integral to the work of our mentors and operations team in supporting teens.This position offers a unique opportunity to shape high-impact, high-quality design solutions:You will craft experiences that empower teens to stay engaged, connect authentically, and truly improve their mental health.Your role will encompass the complete design process — from research and insights to concept development, prototyping, and finally delivering a finished product that mentors and teens will use.Additionally, you will contribute to the creation of AI tools that enhance human connection, ensuring that technology complements rather than replaces the vital peer relationships at the heart of our platform.What You’ll DoYou will take ownership of key initiatives aligned with our 2026 strategic goals:1. Transform our Mentor Operations Platform into a world-class experienceLead the design of the web experience that mentors and operations staff depend on daily.Upgrade the platform from being merely functional and fragmented to a cohesive, elegant, and industry-leading solution.Design with an emphasis on reliability, clarity, and tranquility — crafting experiences that enable mentors to focus on their teens instead of their tools.Pay attention to every detail: typography, empty states, motion, and micro-interactions.2. Develop scalable tools for our mentor operationsDesign mentor-focused tools that enhance connection, clarity, and...

About AirOpsAirOps is the pioneering end-to-end content engineering platform tailored for the AI era. As the landscape of discovery transitions from traditional search methods to AI-driven frameworks, we empower brands to enhance their visibility and maintain it. We are experiencing rapid growth, having quintupled our revenue in the past year by assisting marketing teams at companies like Ramp, Chime, Carta, and Rippling in transforming content quality into a sustainable competitive advantage.Our platform empowers marketers to successfully navigate the evolving discovery landscape, prioritize impactful opportunities, and generate precise, brand-aligned content that garners recognition from AI and trust from consumers. Supported by esteemed investors such as Greylock, Unusual Ventures, Wing VC, and Founder Collective, we are developing the intelligent systems that will equip the next generation of marketing leaders. AirOps operates from offices in San Francisco, New York, and Montevideo.About The RoleAfter achieving a fivefold revenue increase last year, we are setting even more ambitious goals for this year, with Product Marketing playing a crucial role in our strategy. We seek a dynamic individual to take ownership of this function and transform a solid foundation into a powerful growth engine.This is an extraordinary opportunity in the marketing field, and here’s why:You will be marketing to marketers during a transformative period in the profession. Your audience is discerning, skeptical, and not easily impressed. However, they are genuinely eager to understand how AI will impact their work, and they need guidance through this transition.AirOps is that guiding force. Thousands of brands collaborate with us to create content that excels in a market where AI determines visibility. We are redefining the marketer's role as the Content Engineer, and we require a product marketer who can effectively convey this narrative.Key Responsibilities:Own the Narrative: Develop positioning and messaging that aligns AirOps with the future of content. You will translate complex product features into compelling stories that resonate with sophisticated buyers—mid-market teams scaling their content operations and enterprise organizations reevaluating their strategies. This role is focused on helping marketers embrace their identity as Content Engineers.Drive GTM: Collaborate with leadership, product, sales, and marketing teams to coordinate launches from strategy through execution. You will manage the go-to-market calendar, prioritize initiatives, and ensure every launch has a clear perspective, appropriate assets, and a plan to connect with the target audience.Enable Sales: Create effective materials that empower the sales team and enhance their efforts.

About FaireFaire is an innovative online wholesale marketplace dedicated to empowering local economies. We believe in the strength of independent retailers, who collectively generate more revenue than industry giants like Walmart and Amazon. By harnessing the power of technology, data, and machine learning, we connect a vibrant community of entrepreneurs and help them discover the finest products from around the globe for their stores. Our mission is to level the playing field for small businesses, enabling them to compete successfully against large corporations.By supporting the growth of independent businesses, Faire positively impacts local communities worldwide. We seek intelligent, resourceful, and passionate individuals to join our team as we advocate for the shop local movement. If you share our commitment to community, we invite you to be part of ours.About this RoleWe are actively seeking a Senior Lead in Strategy & Analytics to expedite informed product decisions. This role necessitates a blend of analytical prowess, strategic foresight, and executional capability to foster business growth. As a Senior Lead at Faire, you'll oversee essential projects from inception to completion, collaborating with Product, Sales, Operations, Marketing, and Finance teams to guide our strategic roadmap by generating actionable insights.This position is perfect for a high-impact individual contributor who thrives in a dynamic, collaborative, and data-centric environment while gaining exposure across various functions.Key ResponsibilitiesDeconstruct complex strategic challenges to derive actionable insightsLead comprehensive cross-functional strategic initiatives that elevate company metrics in partnership with Product, Sales, Finance, Operations, and Marketing.Identify strategic opportunities, formulate hypotheses, conduct thorough analyses, and present recommendations to Faire’s leadership based on your insightsOwn critical business metrics by understanding trends deeply and surfacing key strategic insights to influence themProvide strategic thought partnership to cross-functional teams to ensure alignment and effective execution of initiatives

About EliseAIAt EliseAI, we are revolutionizing essential sectors such as housing and healthcare. Everyone deserves a secure home and access to quality health services, yet these necessities are often difficult to attain. By embedding AI-driven agents into established workflows, we enhance efficiency, lower costs, and enrich user experience for all stakeholders.Housing: We streamline the process for renters to tour apartments, finalize leases, submit maintenance requests, and maintain connections with property management—centralizing everything they require for their living experience.Healthcare: We simplify scheduling appointments, completing intake forms, and facilitate communication with healthcare providers, allowing patients to concentrate on their health rather than administrative tasks.With EliseAI, organizations minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz to further accelerate our mission.About The RoleAs the Product Solutions Lead, you will blend technical expertise, customer-centricity, and leadership skills. You will act as a product subject matter expert while managing and nurturing a team of 3 to 5 Product Solutions Analysts.Your responsibilities include ensuring high-quality technical investigations, effective customer communications, and adherence to consistent execution standards throughout the team. This role demands strong analytical capabilities, operational diligence, and the ability to mentor and uplift others in a dynamic setting.Key ResponsibilitiesAct as a subject matter expert and escalation point for EliseAI’s product suite, investigating complex technical challenges (SQL, logs, APIs) and pinpointing root causes with significant business implications.Collaborate cross-functionally with Customer Success, Product, and Engineering teams to facilitate efficient issue resolution and influence roadmap strategies.Oversee and cultivate a team of 3 to 5 Product Solutions Analysts, providing real-time coaching and continuous performance assessments.Lead the onboarding process for new hires and ongoing training initiatives to enhance product knowledge and technical skills.