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Campaign Manager (Maternity Cover)

ITGLondon, England, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

Our ideal candidate is customer-centric, consistently striving to deliver exceptional service. Required qualifications include:Experience with CRM processing and systems. The ability to manage your own time effectively and deliver high-quality results promptly. Capability to manage client expectations and proactively resolve issues. Experience in a marketing agency is preferred. A solid understanding of both creative and technical components of online marketing. Proficiency in Microsoft Office tools: Word, PowerPoint, Excel. Flexibility to work in a fast-paced, demanding environment, demonstrating commitment and initiative in your role.

About the job

At ITG, we are expanding our team and seeking talented individuals to assist in executing our award-winning email marketing campaigns. Last year, we delivered an impressive 3 billion emails, mobile messages, and push notifications, and our client base continues to grow. We need proactive team members who thrive in a fast-paced environment while keeping the client’s needs at the forefront.

Your primary responsibility will be managing the delivery of email campaigns across various platforms in a dynamic workspace. Previous experience with email marketing campaigns and related technology is essential. You may also engage with other clients and technologies as necessary.

You will join a deployment team dedicated to the design, HTML building, and data production for key email initiatives. Collaboration with the Studio, eCRM Production, and the broader Client Services team is crucial to ensure that all email campaigns meet our rigorous standards and adhere to our comprehensive quality control process.

Key Responsibilities:

  • Actively collaborate with the Account team to address client issues as they arise.
  • Oversee the entire campaign lifecycle, from initial concept to deployment.
  • Manage day-to-day client relationships, both internal and external.
  • Enhance performance and efficiencies through detailed reporting and optimization strategies.
  • Create comprehensive reports to analyze client performance and sales data, identifying growth opportunities.
  • Coordinate between the design team, data team, developers, and client teams, preparing briefs for each department.
  • Ensure all project and campaign deadlines are consistently met.
  • Develop a strong understanding of both creative and technical aspects of online marketing.
  • Familiarity with CRM platform technologies is necessary.
  • Gain insights into response-driven email marketing practices.
  • Assist in monthly reporting activities alongside the Account Director.

About ITG

ITG is a leading organization in the marketing technology sector, known for its innovative approach and dedication to customer satisfaction. With a strong commitment to excellence, we provide our clients with cutting-edge solutions that drive engagement and results.

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