Channel and Customer Research Associate

AlphaSenseLondon, Greater London, England, United Kingdom

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess a strong analytical mindset, excellent communication skills, and a background in market research or data analysis. A Bachelor’s degree in a relevant field is preferred. You should also be proficient in data analysis tools and methodologies.

About the job

This position offers an exciting opportunity to work collaboratively with diverse teams, engage with our customers, and contribute to the growth of our innovative platform.

About AlphaSense

AlphaSense is a leading market intelligence platform that empowers professionals to make informed decisions by providing real-time data and insights. Our innovative technology and commitment to excellence set us apart in the industry, making us a preferred partner for businesses across the globe.

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Channel and Customer Research Associate (German Speaking)

AlphaSense

Full-time|On-site|London, Greater London, England, United Kingdom

Join our dynamic team at AlphaSense as a Channel and Customer Research Associate where your skills in research and analysis will directly contribute to our mission of providing cutting-edge insights to our clients. In this role, you will leverage your fluency in German to conduct thorough market research, analyze customer data, and support our strategic init…

Apr 13, 2026

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Associate, Channel and Customer Research (German Speaking)

AlphaSense, Inc.

Full-time|On-site|London, Greater London, England, United Kingdom

AlphaSense is seeking a German-speaking Associate to join the Channel and Customer Research team in London. This position centers on gathering and analyzing research that supports key strategic projects. Role overview As an Associate, German language skills will play a central role in conducting research and collecting insights. The work directly supports clients by providing information that shapes their decision-making. What you will do Conduct research in German and English to support strategic initiatives Gather and synthesize customer and channel insights Help deliver findings that inform client decisions Requirements Fluency in German Strong research and analytical skills Ability to communicate insights clearly

Apr 28, 2026

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Channel and Customer Research Associate

AlphaSense

Full-time|On-site|London, Greater London, England, United Kingdom

As a Channel and Customer Research Associate at AlphaSense, you will play a pivotal role in driving our customer insights and market research initiatives. Your analytical skills will be essential in interpreting complex data sets and providing actionable recommendations to enhance our strategic direction.This position offers an exciting opportunity to work collaboratively with diverse teams, engage with our customers, and contribute to the growth of our innovative platform.

Apr 13, 2026

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Channel and Customer Research Associate (French Speaker)

AlphaSense

Full-time|On-site|London, Greater London, England, United Kingdom

AlphaSense is seeking a Channel and Customer Research Associate fluent in French to join the team in London. This position centers on deepening our understanding of market trends and customer preferences through research and analysis. Role overview This role involves conducting research with a focus on both channels and customers. Using French language skills, you will interact with a broad range of clients to gather valuable insights. The findings you produce will help inform strategic decisions across the company. Collaboration Work closely with colleagues from multiple departments. Sharing your research, you will contribute to shaping product direction and refining how we engage with customers. Requirements Fluency in French Strong research and analytical abilities Clear communication skills Interest in market dynamics and customer behavior

Apr 28, 2026

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German-Speaking Compliance Associate

Third Bridge

Full-time|On-site|London

Join Third Bridge as a Compliance Associate, where you will play a vital role in ensuring our operations adhere to regulatory standards. In this position, your fluency in German will be essential as you collaborate with various teams to maintain compliance across our international operations. You will be responsible for monitoring compliance processes, conducting audits, and supporting the development of compliance policies.

Mar 23, 2026

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Technical Assistance Associate - German Speaking

Interactive Brokers Group, Inc.

Full-time|On-site|London, United Kingdom

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a premier global financial services firm headquartered in Greenwich, CT, USA, with a presence in over 15 countries. For over 40 years, we have been leading the charge in financial innovation, recognized for our advanced technology and unwavering commitment to our clients.Our affiliates offer round-the-clock electronic brokerage services across stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We cater to both individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. With our cutting-edge technology, competitive pricing, and comprehensive global market access, we empower our clients to maximize their investment potential.Interactive Brokers has been named the #1 online broker by Barron’s for six consecutive years. Join our vibrant, multinational team and contribute to a company that is dedicated to simplifying and enhancing financial opportunities through state-of-the-art technology.Interactive Brokers (U.K.) Limited, located in London and part of the global IBKR financial brokerage services, is seeking a motivated individual to join our Client Technical Support Team. Proficiency in German or French is required. In this role, you will assist clients with inquiries regarding our extensive trading offerings and serve as a vital link between internal teams and clients to ensure timely and effective resolutions to technical issues. The ideal candidate will possess strong analytical skills and a passion for problem-solving, with the ability to identify, investigate, and escalate client-reported issues related to our platforms. If you are driven, proactive, and methodical, we offer a rewarding position that challenges you while being part of a team that builds one of the world’s leading brokerage brands.

Feb 12, 2026

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Operations Manager, Channel and Customer Research

AlphaSense

Full-time|On-site|London, Greater London, England, United Kingdom

About AlphaSense: AlphaSense is the go-to platform for the world's leading companies, helping them eliminate uncertainty in decision-making. Our AI-driven market intelligence and search capabilities deliver critical insights from a trusted content universe that includes equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research content.The 2024 acquisition of Tegus by AlphaSense enhances our mission to empower professionals with smarter decision-making tools through AI-driven market intelligence. This partnership will fuel growth, innovation, and content expansion, providing users with even deeper insights from an extensive array of content sources. Our platform is relied upon by over 6,000 enterprise clients, including a majority of the S&P 500 companies. Established in 2011, AlphaSense is headquartered in New York City and boasts a global workforce of more than 2,000, with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us in making a difference!About Expert Insights:Expert Insights, encompassing AlphaSense's Expert Transcript Library and 1x1 Call Services, provides a transformative approach to market intelligence content. Our extensive collection of transcripts captures unfiltered insights from industry operators, providing professional investors with crucial information on companies' real-time dynamics. With over 140,000 transcripts covering all economic sectors and thousands more added monthly, Expert Insights is rapidly becoming essential for institutional investors and other market intelligence consumers, including those in sell-side research, consulting, and large corporations.About the Team:This team collaborates closely with our Directed Content and 1x1 Call Services groups to conduct timely channel checks and voice-of-customer interviews, revealing real-time demand signals, competitive dynamics, and purchasing behaviors across key industry verticals. By accurately identifying the right operators, distributors, or end-customers and engaging them at optimal times, we help investors uncover unique, actionable insights.

Mar 24, 2026

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German-Speaking Associate Sub-Editor

Third Bridge

Full-time|On-site|London

Join Third Bridge as a German-speaking Associate Sub-Editor and be part of a dynamic editorial team dedicated to delivering high-quality content. In this role, you will assist in editing and refining articles to ensure they meet our high standards of clarity, accuracy, and engagement.

Mar 23, 2026

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German-Speaking Customer Experience Advisor

Quadient

Full-time|On-site|London

Role overview Quadient seeks a German-Speaking Customer Experience Advisor based in London. The position focuses on supporting clients and enhancing their satisfaction through attentive service. Daily tasks require fluency in German to communicate effectively and resolve issues. What you will do Respond to customer inquiries in German, addressing questions and concerns clearly Provide practical solutions and assistance to help clients benefit from Quadient’s services Maintain professionalism in every interaction, working to resolve issues efficiently Engage with a diverse range of clients, adapting to their needs and ensuring a positive experience Requirements Fluency in German Strong communication skills Dedication to excellent customer service Professional approach and attention to detail

Apr 24, 2026

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German Speaking Associate in Client Services

Gerson Lehrman Group

Full-time|On-site|London

Job OverviewGerson Lehrman Group (GLG) is on the lookout for enthusiastic German Speaking Associates who are eager to deliver exceptional client service in a high-performance, meritocratic, and collaborative environment. As an Associate, you will be a key player in GLG's Insight Network – the largest and most diverse source of firsthand expertise globally.This role requires swift communication and direct collaboration with top-tier professionals in fields such as financial services, consulting, and corporate sectors, connecting them with the insights necessary for their success.Ideal candidates will possess a natural curiosity, sharp critical thinking abilities, and a competitive drive to excel for our clients. You will embark on an extensive onboarding and training program to cultivate the skills needed for success, including project delivery, client relationship building, and expert engagement. Within a few months, you will manage the project lifecycle, engage frequently with leading clients and experts, while receiving ongoing coaching and mentorship from your team to enhance your project management and communication skills.Key Responsibilities:Daily Client Engagement: Build strong relationships, provide tailored support, and implement custom solutions that empower our clients to succeed.Project Ownership: Manage client projects from inception to completion, including scoping projects, recruiting the right experts, and ensuring high-quality outcomes for both clients and experts.Collaborative Strategy: Work alongside colleagues, your manager, and internal stakeholders to leverage GLG’s complete suite of products to maximize commercial results, increase revenue, and enhance existing account retention.Compliance Adherence: Uphold GLG’s compliance framework and embrace our corporate values.As an Associate, you'll have the chance to:Thrive in a dynamic, demanding, and highly collaborative global environment.Develop and refine strong, transferable business skills, including client service and communication.

Mar 30, 2026

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Sector Lead, TMT (EMEA) - Channel & Customer Research

AlphaSense

Full-time|On-site|London, Greater London, England, United Kingdom

About AlphaSense: AlphaSense empowers leading organizations by eliminating uncertainties in decision-making through advanced market intelligence and AI-based search. Our platform aggregates both public and private content, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research data, ensuring that users have access to reliable insights.With the strategic acquisition of Tegus in 2024, AlphaSense is poised to enhance our mission of providing professionals with AI-driven insights to make informed decisions. This collaboration will foster accelerated growth, innovation, and an expansion of content offerings, allowing users to derive deeper insights from vast data sets. Serving over 6,000 enterprise clients, including most of the S&P 500, AlphaSense, founded in 2011 and headquartered in New York City, boasts a global workforce of over 2,000 employees across locations in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join our dynamic team!About the Team:The Channel & Customer Research (CCR) team is dedicated to delivering scalable primary research that offers real-time insights into company performance and industry conditions. By conducting structured interviews with key channel partners, such as distributors, resellers, suppliers, and consultants, CCR gathers valuable perspectives from professionals directly involved in the market flow of products and services. Utilizing AlphaSense's innovative AI Interviewer technology, CCR continuously conducts and scales expert interviews, ensuring extensive market coverage while upholding high standards of consistency and analytical rigor. Our research spans hundreds of companies across key sectors, providing investors and corporate users with ongoing insights into demand trends, competitive dynamics, and evolving market conditions.About the Role: As the Sector Lead for Technology, Media, and Telecommunications (TMT) in EMEA, you will be instrumental in developing and sustaining AlphaSense’s primary research initiatives for TMT companies across the region. Reporting to the Head of Channel & Customer Research, you will ensure the rigorous design and implementation of CCR projects, guaranteeing that questionnaires, expert source bases, and research outputs align with the firm’s high standards for quality, consistency, and user value. Your primary focus will be on...

Mar 24, 2026

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Market Research Associate (Danish Speaking) - Remote

m3usa

Full-time|Remote|London

m3usa is looking for a Market Research Associate who speaks Danish. This is a remote role based in London, designed for recent graduates or those beginning a career in market research. The position focuses on supporting data collection and analysis to inform client decisions. Key responsibilities Collaborate with internal teams to collect and interpret market data. Apply Danish language skills to support research projects and gather consumer insights. Assist in developing recommendations based on research results. Requirements Proficiency in Danish. Interest in market research and data analysis. Suitable for recent graduates or those starting out in the field. Remote work, based in London.

Apr 21, 2026

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German-Speaking Support Specialist

Lightspeed Commerce Inc.

Full-time|On-site|London, England, United Kingdom

Greetings! We're thrilled to have you here Are you on the lookout for an exciting new opportunity, or simply exploring the job market? You may have just found your next adventure! Join Lightspeed’s dynamic Support team as the first line of assistance for our valued customers. You will engage with a diverse range of inquiries, from basic education to in-depth hardware and software troubleshooting. Collaborating with our global teams, you will diagnose, troubleshoot, and resolve issues faced by our hospitality clients during their service operations.

Mar 12, 2026

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German-Speaking Support Specialist

Lightspeed Commerce Inc.

Full-time|On-site|London

Welcome to Lightspeed! Are you in search of an exciting new role or simply exploring your options? You’ve come to the right place!As a vital member of Lightspeed’s Support team, you will serve as the primary point of contact for our customers seeking assistance. You will address a diverse array of inquiries ranging from general education to hardware and software troubleshooting.You will collaborate closely with various global teams at Lightspeed to investigate, troubleshoot, test, and resolve issues faced by our hospitality clients during service.Your Responsibilities:Collaborate with a truly global, multilingual team available 24/7 across APAC, EMEA, and NOAM.Demonstrate flexibility in working days and shifts, including weekends.Engage enthusiastically and positively with hospitality customers, partners, and team members, upholding Lightspeed's Gold Class support standard via phone, chat, and email.Utilize consistent troubleshooting techniques to swiftly identify the root cause of customer issues and provide effective solutions.Document, track, and resolve interactions within our customer support platforms.Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring tracking through to resolution.Advocate for improvements to our products and services.Work within a defined schedule to ensure high availability of assistance for our customers, in collaboration with your manager.Your Qualifications:Experience in customer service and/or technical support, with a strong focus on detail and delivering exceptional customer experiences.Proficient verbal and written communication skills in German and English.Basic familiarity with common online, mobile, and desktop platforms, including iOS, Android, OSX, and Windows.Preferred Qualifications (not essential):Previous experience interacting with customers through phone, email, and ticketing systems.

Jan 22, 2026

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Sales Engineer (German speaking)

Sierra

Full-time|On-site|London

About UsAt Sierra, we are revolutionizing the way businesses engage with their customers through innovative AI solutions. Our headquarters are located in San Francisco, and we are expanding globally with offices in Atlanta, New York, London, France, Singapore, and Japan.Our core values—Trust, Customer Obsession, Craftsmanship, Intensity, and Family—are fundamental to our culture and guide every aspect of our work. We are dedicated to fostering an environment that embodies these principles.Founded by industry leaders Bret Taylor and Clay Bavor, our team has a wealth of experience from top tech companies, including Google and Salesforce. Our leadership is committed to pushing the boundaries of AI technology.Your RoleGTM Technical Expert: Utilize your expertise to design and demonstrate Sierra's outstanding Agent product, providing tailored technical solutions to meet our customers' unique needs while addressing their inquiries.Cross-Functional Collaboration: Partner closely with our Sales, Product, and Engineering teams to enhance our go-to-market strategies and continuously refine our AI Agents based on customer feedback.Customer Leadership: Engage proactively with prospective clients as a technical leader, identifying their needs and ensuring the ongoing excellence of our AI solutions.What We SeekA minimum of 5 to 7 years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales roles.Outstanding verbal and written communication skills with professional fluency in both German and English.Demonstrated experience in creating and presenting product demonstrations, along with a strong background in customer engagement within GTM contexts.Proven ability to build relationships with potential customers, including executives and technical decision-makers.

Jan 14, 2026

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Associate Director of Equity Research

Woozle Research

Full-time|On-site|London, England, United Kingdom

About the RoleJoin Woozle Research as an Associate Director in our dynamic London or Glasgow office. This pivotal leadership role is designed for seasoned professionals eager to influence high-caliber primary research utilized by leading hedge funds, private equity firms, and consultancies worldwide.Your key responsibilities include leading a team of Analysts and Associates, ensuring our deliverables consistently surpass client expectations, and nurturing lasting partnerships with investors and decision-makers.If you are passionate about guiding teams, enhancing client relationships, and delivering impactful market insights, we want to hear from you!

Feb 11, 2026

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German Speaking Account Manager at OpenTable | London

OpenTable

Full-time|On-site|London, UK

OpenTable seeks a German Speaking Account Manager for its London office. This position centers on building strong client relationships and helping partners succeed with OpenTable’s products and services. Fluency in both German and English is essential, along with experience in account management. Key responsibilities Manage and develop client relationships, ensuring their needs are addressed Support clients in using OpenTable’s offerings to their full potential Communicate effectively in German and English to answer questions and resolve concerns Work to boost customer satisfaction and foster lasting partnerships Identify opportunities for growth within existing accounts Requirements Fluency in German and English Previous experience in account management Strong communication skills Location This role is based in London, UK.

Apr 24, 2026

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Associate Client Partner - Emerging & Scaled (New Business, German Speaking)

Spotify Ltd.

Full-time|On-site|London

Role overview Spotify Ltd. is seeking an Associate Client Partner for its London office. This position focuses on new business development with emerging and scaled companies. The role centers on building strong relationships and helping clients get the most from Spotify’s platform. Fluency in German is essential, as the client base includes a variety of German-speaking businesses. What you will do Build and manage relationships with clients in the emerging and scaled business segments Identify and pursue new business opportunities to drive growth Collaborate with cross-functional teams to deliver tailored solutions for clients Communicate effectively with clients in both English and German Support long-term partnerships by understanding client goals and the digital landscape Requirements Fluency in both German and English Experience working with clients, preferably in a digital or media setting Strong communication and collaboration skills Ability to spot opportunities and deliver solutions focused on client needs This role is based in London.

Apr 24, 2026

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German-Speaking Sales Manager

Whatnot

Full-time|On-site|London, UK

Join Whatnot as a Sales Manager and leverage your German language skills to drive sales and foster relationships with clients. In this pivotal role, you will lead a team of sales professionals, strategizing and executing sales plans to meet and exceed revenue goals. We are looking for an enthusiastic leader who is passionate about sales and has a proven track record in building lasting partnerships.

Mar 26, 2026

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German-Speaking Virtual Lifestyle Concierge

Ten Group

Full-time|On-site|London, England, United Kingdom

Become a Part of Our Exceptional Team as a German-Speaking Lifestyle Concierge!We are on the lookout for a passionate and professional German-speaking Lifestyle Concierge to enhance our vibrant team in the Luxury Lifestyle Management sector. In this pivotal role, you will serve as the primary point of contact for our distinguished clients, delivering personalized assistance and crafting unforgettable experiences that enrich their lives. Your expertise, meticulous attention to detail, and outstanding communication skills will be instrumental in addressing our clients' diverse needs and requests.Key Responsibilities:Handle a diverse array of requests, providing bespoke services related to travel, dining, events, and more.Leverage your local insights to offer tailored recommendations and customized solutions for our members.Develop and nurture strong relationships with clients, ensuring their needs are met with utmost efficiency and care.Perform comprehensive research and analysis to present the best options that align with members’ desires.Collaborate with various departments to elevate the overall service experience for our members, showcasing all aspects of Ten Group.Maintain detailed records of all interactions and requests to ensure personalized and consistent service delivery.Contribute to the team's success by sharing valuable insights and experiences.Provide exceptional customer service and actively seek feedback to foster continuous improvement.

Mar 31, 2026

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