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Chief Automation & Information Officer (CAIO)

tasq-workRemote — Philippines
Remote Full-time

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Experience Level

Senior Level Manager

Qualifications

Essential Qualifications:10+ years of executive leadership experience in technology, with extensive expertise in the BPO domain. Proven hands-on experience in enterprise automation technologies (UiPath, LLMs, GenAI) for a minimum of 5 years. A proactive builder with an 'Extreme Ownership' philosophy, thriving in fast-paced, remote working environments. Experience in a BPO start-up is a significant advantage.

About the job

Work Schedule: US Central

Work Setup: Fully Remote

* No equipment provided

Position Overview: Seeking a forward-thinking Chief Automation & Information Officer (CAIO) to spearhead the transformation of our traditional BPO into a cutting-edge AI-enhanced 'Automation Engine.'

Key Responsibilities:

  • Transition to an 'Augmentation' model leveraging GenAI, RPA, and IDP technologies to automate mundane tasks while empowering our talent to focus on high-impact decision-making.
  • Infrastructure Oversight: Provide global leadership on IT and security protocols (SOC2, GDPR, HIPAA) across the Philippines, Belize, and other regions.
  • Strategic Growth Initiative: Innovate and productize our BPO services, acting as the technical liaison for advanced client solutions.

About tasq-work

tasq-work is at the forefront of transforming business process outsourcing with innovative automation solutions. We are committed to leveraging the latest technologies to enhance operational efficiency and deliver exceptional client value.

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