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Experience Level
Entry Level
Qualifications
Requirements:Exceptional attention to detail and accuracy in all tasks. Patient and focused with the ability to follow instructions meticulously. Proficient in Microsoft Excel. Strong written communication skills. Ability to work independently and manage repetitive tasks effectively. Experience with Amazon Seller/Vendor Central is advantageous (training will be provided).
About the job
The Claims and Support Specialist role at Amazon focuses on supporting seller and vendor operations by handling claims and disputes. This remote position calls for strong organizational skills and close attention to detail, as tasks involve working with client systems, following precise procedures, and managing sensitive information.
Main responsibilities
Submit claims for Amazon seller and vendor accounts, ensuring accuracy and efficiency throughout the process.
Monitor the progress of each claim, track their status, and follow up to ensure timely resolution.
Handle disputes by gathering and providing all required documentation.
Use Microsoft Excel to enter and manage data related to claims and disputes.
Carefully follow detailed instructions and Standard Operating Procedures (SOPs) for each claim submission.
Keep organized records of all claims, supporting documents, and communications.
Share clear, timely updates with internal teams or clients as needed.
Role overview
This position is fully remote, based in Region XII, Philippines. Success in this role depends on patience, accuracy, and the ability to manage multiple claims at once, while maintaining clear communication and thorough documentation.
About remote-va
remote-va is a forward-thinking company dedicated to providing exceptional support to Amazon sellers and vendors, ensuring operational efficiency and client satisfaction.
Join a distinguished boutique law firm based in the US, known for its sophisticated legal solutions tailored for public and private companies, ultra-high-net-worth individuals, family offices, and aviation-focused businesses. The firm is recognized for its high-touch, relationship-driven approach, underpinned by precision, strategy, and trust.This is an exce…
The Claims and Support Specialist role at Amazon focuses on supporting seller and vendor operations by handling claims and disputes. This remote position calls for strong organizational skills and close attention to detail, as tasks involve working with client systems, following precise procedures, and managing sensitive information. Main responsibilities Submit claims for Amazon seller and vendor accounts, ensuring accuracy and efficiency throughout the process. Monitor the progress of each claim, track their status, and follow up to ensure timely resolution. Handle disputes by gathering and providing all required documentation. Use Microsoft Excel to enter and manage data related to claims and disputes. Carefully follow detailed instructions and Standard Operating Procedures (SOPs) for each claim submission. Keep organized records of all claims, supporting documents, and communications. Share clear, timely updates with internal teams or clients as needed. Role overview This position is fully remote, based in Region XII, Philippines. Success in this role depends on patience, accuracy, and the ability to manage multiple claims at once, while maintaining clear communication and thorough documentation.
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Full-time|Remote|Remote — Metro Manila, Philippines
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