Client Manager

Role overview jobgether is seeking a Remote Client Relations Manager based in New York. The position centers on building lasting partnerships with clients, ensuring their satisfaction, and supporting the success of their accounts. What you will do Develop and nurture relationships with clients, addressing their ongoing needs Collaborate with internal teams t…

Blink UX is a premier partner for some of the most innovative companies globally, dedicated to crafting exceptional digital products and experiences that resonate with users. As we continue to expand rapidly, we are seeking a dynamic and results-oriented Director of Client Relations to drive this growth forward.Are you a Trusted Advisor with a proven track record of engaging with executive stakeholders at Fortune 500 companies? Do you possess substantial connections within Big Tech? If you are a master relationship builder and a strategic connector, we want to hear from you!This pivotal role is ideal for an individual who excels at being a trusted advisor to client executives, adept at assessing their needs, steering discussions about how Blink can meet those needs, and facilitating the establishment and sale of foundational engagements with new clients. You will represent Blink to prospective clients and, in collaboration with our Mphasis colleagues, evaluate business opportunities, contribute to developing compelling narratives around our research and design services, and drive revenue through consultative selling.

The Client Experience Specialist serves as the main contact for clients, focusing on smooth and positive interactions. This fully remote position centers on building trust and supporting client needs throughout their journey with jobgether. Role overview As the primary liaison, the Client Experience Specialist addresses client questions, resolves concerns, and ensures each interaction meets high standards. The role requires clear communication and a commitment to client satisfaction. What you will do Act as the first point of contact for client inquiries and requests Resolve issues promptly to maintain a seamless client experience Collect and share feedback to help improve services Build and maintain strong client relationships Requirements Strong communication skills Experience in client service or a similar role Ability to work independently in a remote setting

We are seeking an experienced and dynamic Vice President of Investor Relations and Client Services to lead our investor communication strategies and enhance client relationships. In this role, you will be responsible for overseeing all aspects of our investor relations program, ensuring effective communication of our financial goals and progress. You will work closely with our executive team to develop and implement strategic initiatives that align with our company’s vision and objectives.

The Client Service Manager is pivotal in cultivating and maintaining Tier 3 client relationships while facilitating seamless delivery for Tier 2 accounts. This role requires adept management of communications, precise tracking of project deliverables, and the orchestration of an exemplary client experience from initial project kickoff to final delivery. The Manager collaborates closely with internal teams to clarify project briefs, ensuring clients remain informed and supported throughout every phase of engagement.Key ResponsibilitiesClient Strategy & Relationship ManagementOversee Tier 3 client accounts while supporting Tier 2 engagements under the guidance of Senior Managers.Serve as the primary contact for assigned clients, providing smooth day-to-day communications and proactive updates.Build strong client trust through responsiveness, organization, and a solutions-oriented approach, particularly during active project phases.Account Growth & Commercial DevelopmentIdentify opportunities for repeat business or additional services by understanding client needs and engagement history.Escalate growth opportunities to Senior Managers or Directors with context and relevant insights.Draft initial scopes and proposals for returning clients in collaboration with internal teams.Client Delivery GovernanceEnsure timely briefing, documentation, and tracking of deliverables.Conduct regular client check-ins during live projects to set clear expectations and share updates.Facilitate project debriefs and feedback loops to monitor satisfaction and alignment with delivery expectations.Cross-Functional CollaborationCollaborate with Project Managers to ensure clear communication of client briefs and adherence to project timelines.Proactively identify risks, delays, or client concerns and coordinate appropriate responses.Participate in project kickoff, midpoint, and wrap-up meetings as the Client Service representative.Team Leadership & Capability DevelopmentGuide Coordinators and junior team members on client interaction etiquette, documentation quality, and service mindset.Provide feedback to Senior Managers regarding process challenges and team development needs.Process & Tools OptimizationMaintain organized CRM records, project documentation, and communication logs consistently.Assist in the testing and rollout of new tools, templates, and workflows within the Client Service team.Document common client inquiries or challenges to support the development of Standard Operating Procedures (SOPs).Reporting, Feedback & Escalation ManagementKeep client satisfaction metrics and project feedback updated in HubSpot or other CRM platforms.Alert senior management to any significant issues affecting client relationships or project deliverables.

As a Client Service Manager at SPS North America, you will play a pivotal role in ensuring our clients receive unparalleled service and support. Your expertise in client relationship management will be essential in nurturing long-term partnerships and enhancing client satisfaction. You will lead a team of dedicated professionals, guiding them to deliver exceptional service and meet our clients' needs effectively.

ABOUT THE ROLE Rightway Healthcare is seeking a driven and operationally adept Client Success Manager (CSM) to enhance our Care Navigation team. In this pivotal role, you will serve as the key contact for a diverse array of client accounts, ensuring their experience with our services is not only seamless but exceptional. This role is crucial to our success; the ideal candidate will cultivate strong relationships with essential stakeholders, including brokers, carriers, and TPAs. You will deliver value, satisfaction, and measurable outcomes aligned with our clients' business objectives while ensuring the 'voice of the client' influences our internal collaborations with cross-functional teams. Your contributions will significantly affect client retention, satisfaction, and the overall growth of the company. WHAT YOU’LL DO Relationship Management: Own and nurture the overall client relationship, establishing long-lasting connections and acting as a trusted advisor. Be the first point of contact for day-to-day inquiries from both external and internal stakeholders. Proactive Client Engagement: Adopt a strategic approach to build insightful relationships with clients and their stakeholders. Throughout the client journey, focus on understanding their goals, providing tailored solutions, and identifying opportunities for growth while preventing potential issues. Success Metrics and Reporting: Monitor client health, making data-driven decisions to support strategic planning and growth initiatives. Analyze trends and generate insights to innovate solutions that enhance value and resolve issues, delivering quarterly business reviews to clients and stakeholders. Upselling & Renewals: Oversee the entire renewal process while identifying opportunities for upselling and cross-selling additional services to elevate the client experience and support organizational growth. Cross-functional Collaboration: Collaborate with Sales, Implementation, Product, Marketing, Analytics, and Support teams to ensure a cohesive approach to client success, bringing client insights into meaningful discussions with stakeholders to improve services.

Role overview Jobgether is looking for a Client Success Manager to join its team in a fully remote position based in New York. The main focus is on building and maintaining strong relationships with client partners. This position plays a key part in supporting the success of Jobgether’s mental health programs and involves frequent collaboration with colleagues across the company. What you will do Develop and nurture productive partnerships with clients Collaborate with internal teams to ensure mental health programs align with client needs Use strategic thinking and clear communication to enhance client experiences Support projects that benefit both the Client Success team and the broader organization Work environment This position is fully remote, providing flexibility and the opportunity to contribute to a mission focused on mental health impact.

Account Managers within our Financial Services and Professional Services division are responsible for spearheading impactful communication strategies for clients in the financial, consulting, and advisory sectors. These professionals possess a deep knowledge of enhancing brand reputation and establishing thought leadership in sophisticated, credibility-oriented industries.In this pivotal role, Account Managers juggle multiple client accounts, directing communications strategy, media relations, executive visibility, and ensuring top-tier client service. They act as trusted consultants to a diverse clientele, ranging from global consultancies to innovative financial firms, assisting them in expressing their value, fostering trust, and shaping significant industry dialogues.Additionally, Account Managers play a vital role in mentoring junior team members, identifying new business prospects, and reinforcing Highwire's status as a frontrunner in Financial and Professional Services communications.

Key Responsibilities:Client Advisory & Content ExcellenceProvide strategic leadership for a portfolio of 7-10 client accounts, ensuring high-quality service delivery within a collaborative team environment.Design and implement tailored strategies that meet client needs and expectations.Ensure all client communications and materials are accurate and of exceptional quality.Serve as the primary contact for day-to-day client interactions, collaborating with senior leadership on critical projects.Lead client discussions and offer strategic guidance on investor relations, messaging, and market positioning, adapting approaches based on client complexity (public, private, preclinical, clinical, commercial, etc.).Keep informed about industry trends, regulatory changes, and competitive landscapes, adjusting strategies as necessary.Create and review high-quality corporate communication materials, such as investor presentations, press releases, and earnings scripts.Oversee the execution of tactical initiatives including in-depth research and targeting analyses, planning and executing roadshows, meetings, and investor events.Coordinate event planning and provide on-site support, which may require occasional travel.Manage client contracts, retainers, budgeting, and ensure invoicing accuracy.Achieve a target utilization of 75% for client billing.Team Building & MentorshipLead and develop a junior team, conducting performance reviews and fostering professional growth.Train and mentor a high-performing team that aligns with our collaborative and mission-driven culture; provide constructive feedback.Promote principles of client service, accountability, mutual respect, and collaboration.Advocate for diversity, equity, and inclusion within the team.Lead by example, balancing competitive ambition with a spirit of teamwork and integrity.Approve time charges and monitor the utilization of direct reports.Business Development & Market PositioningContribute to marketing efforts and new business initiatives, identifying and pursuing growth opportunities for the firm.Utilize a strong network of industry contacts to enhance client engagements and business prospects.

Your career should create a meaningful impact in the journey of life. Joining Inizio Evoke means being part of a team that strives to deliver exceptional work in an environment that fosters collaboration and innovation. We are collectively committed to making health more human™. About Us: Inizio Evoke Comms is a globally recognized and award-winning health communications agency that collaborates with clients in the pharmaceutical, biotechnology, medtech, consumer, and non-profit sectors. Our mission is to deliver insights-driven public relations campaigns, policy initiatives, and strategies that enhance health and wellbeing globally. We are seeking a talented Senior Media Relations Manager to join our dynamic team! In this role, you will oversee and manage multiple key projects across various accounts, contributing actively from the planning stage through to effective execution. You will create strategic media plans in collaboration with account leads, develop comprehensive communication strategies, and drive media relations efforts to help clients achieve their goals. This position is remote and reports directly to the Senior Vice President of Media Relations.

Inizio Evoke is a globally recognized, award-winning health communications agency working with clients in pharmaceutical, biotechnology, medtech, consumer, and non-profit fields. The team develops public relations campaigns, policy initiatives, and programs focused on improving health and wellbeing worldwide. Role Overview The Media Relations Manager oversees multiple projects across a range of client accounts. This role participates in every stage, from strategic planning through to execution. The manager works closely with account leads to build media strategies and develop communication tactics that help clients meet their goals. The position also leads media relations efforts for both current and potential clients. Reporting and Location Reports to: Senior Vice President of Media Relations Location: Fully remote (company offices in New York, NY and Philadelphia, PA) About Inizio Evoke Inizio Evoke Comms brings together people who care about making health more human™. The agency values collaboration and exceptional work, with a mission to make a positive impact on people's lives.

Join CIM Group as an Associate within our Institutional Client Group, focusing on Global Consultant Relations. In this role, you will collaborate with a dynamic team to foster relationships with institutional clients and consultants, driving growth and fostering strategic partnerships. Your analytical skills will be pivotal in supporting client inquiries and enhancing our service offerings.

As a Client Account Representative at Alpha Insight Inc, you will play a crucial role in nurturing and managing client relationships. Your ability to communicate effectively and understand client needs will be vital to delivering exceptional service. You'll collaborate with various teams to ensure client satisfaction and drive business growth.

Nexxen builds data-driven advertising technology for advertisers, agencies, publishers, and broadcasters around the world. Its platform includes a demand-side platform (DSP), a supply-side platform (SSP), and the Nexxen Data Platform, supporting advanced TV and digital advertising strategies. The company emphasizes customer centricity, curiosity, and open collaboration. Team members are encouraged to bring these values to their daily work as they help shape the future of advertising. Fraud Notice Nexxen never requests payment during the hiring process and does not endorse financial schemes. If you receive suspicious messages or requests claiming to be from Nexxen, contact infosec@nexxen.com to verify. More information is available at the Nexxen Fraud Alert and Notice. Role overview The Senior Client Success Manager oversees managed service campaign management and programmatic PMP deal execution for Nexxen’s clients. This position manages a portfolio of high-value advertiser relationships, focusing on long-term satisfaction, retention, and revenue growth. What you will do Serve as the main point of contact for clients, applying technical knowledge across Nexxen’s SSP, DMP, and deal infrastructure. Lead advanced campaign execution and provide actionable, data-driven insights. Work with internal teams to identify partnership opportunities and shape account strategies. Advise clients on investment decisions related to advertising campaigns and technology. Establish best practices for campaign management and deal execution. Mentor junior colleagues and help refine internal processes for greater efficiency and client impact. Location This role is based in New York.

Adams Street Partners is a distinguished global private markets investment manager, overseeing $65 billion in assets under management. As a 100% employee-owned firm, we cultivate a unique culture that emphasizes collaboration, intellectual rigor, integrity, and a strong commitment to professional growth. For eight consecutive years, Adams Street has earned the title of one of Pension & Investments’ Best Places to Work in Money Management (2025).Our team operates as a cohesive global unit, leveraging the expertise of investment professionals across five strategies: primary investments, secondary investments, growth equity, private credit, and co-investments. Known for our pioneering role in private markets, Adams Street was proudly inducted into the Private Equity Hall of Fame in 2000.Founded over 50 years ago, we serve a diverse range of clients including leading public and corporate pension plans, foundations, endowments, insurance companies, registered investment advisors, and high-net-worth individuals globally.With offices spanning Abu Dhabi, Austin, Beijing, Boston, Chicago, Hong Kong, London, Munich, Menlo Park, New York, Seoul, Singapore, Sydney, Tokyo, and Toronto, we are positioned to make a global impact.In this pivotal role, reporting directly to the Global Head of Consultant Relations, the Vice President of Investor Relations will strategically enhance and develop existing relationships with institutional consulting firms located primarily on the East Coast and parts of the Midwestern United States, positioning Adams Street for significant business growth.

Join The Trade Desk as the General Manager of Public Relations, where you will lead the strategic direction of our PR initiatives. In this pivotal role, you will cultivate and manage relationships with key media outlets, ensuring that our messaging aligns with our corporate vision. You will oversee PR campaigns that enhance our reputation, elevate our brand presence, and engage our target audience effectively.

As a Senior Client Account Manager for Application Development within the enterprise sector at Reddit, you will play a pivotal role in fostering strong client relationships and driving project success. You will work closely with our engineering and product teams to deliver innovative solutions that meet our clients' business needs. Your expertise in account management and your passion for technology will be critical in ensuring client satisfaction and achieving business objectives.

About impact.comimpact.com stands as the premier platform for commerce partnership marketing, revolutionizing the growth trajectory of businesses by enabling them to discover, manage, and scale partnerships throughout the customer journey. Our diverse range of partnerships includes affiliates, influencers, content publishers, brand ambassadors, and customer advocates. impact.com empowers brands to achieve trusted, performance-driven growth through genuine relationships. Our award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—integrate all partner types into a cohesive platform. As consumers increasingly depend on recommendations from trusted sources, impact.com ensures that brands are present where it matters most. Currently, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to facilitate more than 350,000 partnerships that yield measurable business results.Your Role at impact.com:We are in search of a Creator Relations Manager to spearhead creator growth, retention, and strategic development across our creator portfolio on the platform. This role entails owning and executing strategies that propel creator success, engagement, and monetization.The Creator Relations Manager operates with substantial autonomy, exercising independent judgment to identify opportunities, prioritize initiatives, and devise the most effective strategies for developing creator partnerships.As a strategic advisor, you will leverage data insights, industry expertise, and platform knowledge to guide decision-making and influence positive outcomes. You will proactively manage relationships, craft customized growth strategies, and drive measurable impact across creator performance and platform adoption.This role is pivotal in shaping the creator experience and contributing to overarching business objectives through optimization, innovation, and cross-functional collaboration.