Client Relations Assistant at remote-va | Remote

remote-vaRemote — Western Visayas, Philippines

Remote Full-time

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Experience Level

Entry Level

Qualifications

Exceptional written and verbal communication skills. Strong organizational and time management capabilities. Prior experience in client-facing roles or virtual assistant coordination is a plus. Familiarity with contract drafting or legal document management is preferred. Proficient in Microsoft Office, Google Workspace, or similar platforms. Ability to work independently while managing multiple tasks professionally.

About the job

Job Title: Client Relations Assistant

Overview:
Join our dynamic team at remote-va as a Client Relations Assistant. We are looking for an enthusiastic and meticulous individual to help us foster and maintain strong relationships with our clients. This pivotal role involves assisting with the onboarding of virtual assistants, managing client communications through emails, and supporting the drafting of contracts. The ideal candidate will be organized, professional, and possess exceptional communication skills.

Key Responsibilities:

Act as the primary liaison for client communications, ensuring prompt and professional responses.
Facilitate the onboarding process for virtual assistants, including orientation and training documentation.
Assist in drafting, reviewing, and managing client contracts and agreements under guidance.
Manage email communications, including monitoring inboxes, categorizing messages, and drafting replies.
Keep accurate client records and documentation to ensure seamless internal operations.
Collaborate with various internal teams to meet and exceed client expectations.

About remote-va

remote-va is a forward-thinking company dedicated to providing top-notch virtual assistance services. We pride ourselves on fostering a collaborative and supportive work environment that empowers our team members to excel.

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