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Client Relationship Officer | Fintech | Hong Kong

Zeal GroupCentral, Hong Kong, Hong Kong
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Bachelor's degree in Business, Banking & Finance, or related fields. At least 3 years of experience in Client Relations or Administration, preferably within the Banking or Financial Services sector. Self-motivated, independent, and highly client-focused. Excellent negotiation, communication, interpersonal, and analytical skills. Fluency in both written and spoken English and Chinese.

About the job

Responsibilities:

  • Deliver exceptional services to VIP clients through various channels at the Premium Service Centre.
  • Act as a dedicated ambassador during site visits for agents and clients, ensuring a seamless and remarkable experience.
  • Collaborate with internal teams and external partners to manage permits, hotel accommodations, and transportation for clients.
  • Organize relationship-building activities and events for clients, involving both internal and external stakeholders.
  • Provide high-quality services and financial solutions tailored to meet client needs.
  • Support comprehensive administrative and maintenance functions at the center.

About Zeal Group

Zeal Group is a forward-thinking fintech company based in Hong Kong, dedicated to enhancing client experiences through innovative solutions and exceptional service. We pride ourselves on our commitment to excellence and customer satisfaction.

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