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Experience Level
Entry Level
Qualifications
Strong interpersonal and communication skillsAbility to multitask and prioritize in a fast-paced environmentProficient in Microsoft Office SuiteDetail-oriented with strong problem-solving abilitiesPrevious experience in customer service is a plusHigh school diploma or equivalent; Bachelor’s degree preferred
About the job
Join our dynamic team at Alpha Insight Inc. as a Client Service Associate, where you will play a crucial role in delivering exceptional customer experiences. In this position, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring their satisfaction with our services. Your ability to communicate effectively and build strong relationships will be key to your success in this role.
Responsibilities include managing client accounts, providing product information, and collaborating with internal teams to enhance service delivery. If you are passionate about client services and eager to develop your career in a supportive environment, we encourage you to apply!
About Alpha Insight Inc.
Alpha Insight Inc. is a forward-thinking company dedicated to providing innovative solutions to our clients. With a commitment to excellence and a focus on teamwork, we strive to create a positive work environment that fosters growth and development. Join us and be part of a team that values your contributions and supports your professional journey.
Full-time|$120K/yr - $150K/yr|On-site|Charlotte, North Carolina, United States; Denver, Colorado, United States; New York, New York, United States
About Judi HealthJudi Health is a pioneering enterprise health technology organization dedicated to transforming healthcare for employers and health plans through a holistic range of innovative solutions, including:Capital Rx, a public benefit corporation specializing in comprehensive pharmacy benefit management (PBM) services for self-insured employers,Judi…
We are seeking an experienced Customer Experience Insights Manager to join our dynamic team at Brightspeed. This role is crucial in driving customer-centric initiatives by analyzing customer data, feedback, and insights. You will work collaboratively across various departments to enhance customer satisfaction and loyalty.As the Customer Experience Insights Manager, you will be responsible for developing strategies that leverage customer insights to inform product development, marketing strategies, and service improvements. Your ability to interpret complex data and translate it into actionable strategies will be key to our continued success.
At Compass, we are dedicated to helping individuals find their place in the world. Since our inception in 2012, we have been transforming the real estate landscape with our comprehensive platform that enables residential real estate agents to provide outstanding service to both sellers and buyers.As the Agent Experience Manager, you will be the first point of contact for our clients upon joining Compass, serving as their dedicated account manager from that moment onward. Your role will involve assisting clients in understanding Compass, providing training on our tools and services, addressing marketing inquiries, and much more. Your passion for customer satisfaction and commitment to delivering an exceptional experience will be paramount to your success.Please note: this role is strictly in-office at our Charlotte (South Park) location.At Compass, You Will:Manage a portfolio of high-touch customers, serving as their primary contact for inquiries and issues via phone, email, and face-to-face meetings.Encourage the utilization of Compass technology and services by offering personalized support, strategic insights, and group training sessions.Deliver vital marketing assistance by answering queries, creating materials from templates (such as listing presentations and postcards), and liaising with marketing specialists for more complex requests.Collaborate with the Onboarding team to strategize and implement processes for welcoming new clients to Compass.Contribute to ongoing projects including new office launches, national initiatives, and expansion activities.Work closely with team members and other departments to advocate for agent feedback and inquiries.Act as a mentor to Agent Experience Coordinator(s), assisting with queries and managing escalations.
Join our team as a Navis N4 Optimization Consultant where you will leverage your .NET skills to enhance our operational efficiencies. In this role, you will be responsible for optimizing the Navis N4 system, ensuring seamless integration and functionality across our platforms.The ideal candidate will possess strong analytical skills, a deep understanding of the Navis N4 system, and proficiency in .NET programming. You will work closely with cross-functional teams to implement solutions that drive performance improvements and cost savings.
Join our innovative team at stemxpert1 as a Navis N4 Optimization Consultant. We are seeking a talented professional proficient in .NET technologies to enhance our operations and improve system efficiencies. As a key player in our organization, you will be responsible for optimizing the Navis N4 platform, providing expert insights, and implementing best practices to drive results.
Join Prosidian Consulting as a Talent Management and Client Fulfillment Manager in Charlotte, NC. In this pivotal role, you will oversee the talent acquisition process while ensuring client satisfaction through effective resource management.
Join Coinbase as an Associate Manager of Customer Experience (CX) in AML Compliance, where you will play a pivotal role in ensuring our compliance with anti-money laundering regulations. You will lead a dynamic team dedicated to enhancing customer experience while adhering to regulatory standards. Your insights will help shape our compliance strategy and improve our customer interactions.
As a Client Relations Manager at Prosidian Consulting, you will play a pivotal role in ensuring client satisfaction and fostering strong relationships within our customer service framework. Your responsibilities will include managing client communications, addressing inquiries, and providing solutions that enhance client experiences. You will collaborate with various teams to implement strategies that drive customer engagement and satisfaction.
LPC is hiring a Project Manager for the Client Advisory Services Group in Charlotte, NC. This hybrid role centers on managing corporate interiors and construction projects, with a focus on tenant improvements and building renovations. Role overview This position involves overseeing multiple projects at once, handling everything from early planning through operational launch. Responsibilities include coordinating move management, decommissioning, and project closeout. A foundational understanding of ground-up development is important for success in this role. Background and experience Experience managing corporate interiors or construction projects Previous work with a real estate company, architectural firm, or general contractor Knowledge of tenant improvements and building renovations Key responsibilities Oversee the full lifecycle of assigned projects Coordinate strategic planning, move management, and decommissioning Manage project closeout tasks Handle several projects at once, maintaining quality and timelines
Full-time|On-site|Athens, Georgia, United States; Brentwood, Tennessee, United States; Charleston, South Carolina, United States; Charlotte, North Carolina, United States; Raleigh, North Carolina, United States
Role overview RES seeks a Senior Water Quality Client Solutions Manager to support business development and deliver water quality solutions across the Southeast. This position contributes to both sales and project delivery efforts in Tennessee, North Carolina, South Carolina, and Georgia. The role offers flexibility in location, with options including Raleigh, Charlotte, Athens, Charleston, Brentwood (Nashville), or other Southeast cities. What you will do Lead business development for advisory services and design-build water quality projects. Promote RES water quality and ecological restoration solutions to clients and prospects throughout the region. Engage with clients in early conversations to identify water quality challenges and needs. Coordinate with internal and external project teams to secure contracts and deliver projects. Contribute to proposal writing, project discovery, and conceptual development. Navigate complex sales processes and alternative delivery methods, including design-build and pay-for-performance models. Work with the National Water Solutions Team to market watershed-scale integrated delivery projects nationwide. Requirements Strong knowledge of water quality regulations and ecological restoration practices. Experience in business development, project development, and project delivery for water quality or related services. Background in integrated or alternative project delivery, such as design-build or pay-for-performance models. Skilled in proposal development and client engagement. Ability to coordinate across teams and manage complex sales cycles. Intellectual curiosity, adaptability, and a commitment to environmental restoration and sustainability. Work culture RES values initiative, integrity, and a strong work ethic. The team emphasizes collaboration and open communication, drawing on diverse perspectives to solve challenges. Those who are resilient and eager to learn will find purpose in restoring ecosystems and protecting natural resources.
Join Our Team!Are you an enthusiastic performer looking to inspire and entertain families? CAMP is seeking talented Actors/Performers for an exciting, large-scale immersive experience at our Southpark Mall location. This role involves engaging with children and families through scripted and improvised performances, creating unforgettable moments that spark joy and imagination.
Prosidian Consulting is seeking a dedicated and innovative Director of Customer Experience to lead our efforts in enhancing customer satisfaction and engagement. In this key role, you will be responsible for developing strategies that improve our customer service processes and ensure a seamless experience across all touchpoints. You will work closely with cross-functional teams to analyze customer feedback, implement best practices, and drive continuous improvement initiatives.
Join our dynamic team at ima financial group as a Senior Client Manager specializing in Employee Benefits. In this pivotal role, you will lead the development and execution of strategic client initiatives, ensuring optimal service delivery and fostering long-term relationships. Your expertise will drive the success of our clients' employee benefits programs while you collaborate with cross-functional teams to deliver tailored solutions.This position offers an exciting opportunity to make a meaningful impact within a fast-paced and innovative environment. If you are a proactive leader with a passion for enhancing employee benefits, we would love to hear from you!
destinationknot is looking for a Travel Support Specialist to join the Client Services team in Charlotte, North Carolina. This role centers on supporting clients throughout their travel experience. What you will do Manage communications with clients, ensuring questions and requests are handled promptly. Update travel itineraries as needed to reflect changes or preferences. Resolve travel-related issues with a focus on clear solutions and attentive service. What we look for Strong problem-solving skills and attention to detail. Commitment to providing excellent customer service. Ability to communicate clearly and professionally with clients.
Are you passionate about creating a welcoming environment for others? Join us as a Part-Time Customer Experience Specialist at Cottonwood Reserve Apartments in Charlotte, NC! In this dynamic role, you will play a key part in ensuring that both current residents and prospective tenants feel at home within our community. Your cheerful demeanor, effective communication skills, and problem-solving abilities will be essential in delivering an outstanding customer experience that embodies our #HomeAtLast ethos. Apply today! This part-time position requires a flexible schedule, including weekends and evening shifts. Bilingual skills in English and Spanish are a valuable asset! As a Customer Experience Specialist, you will: Utilize your positive attitude, communication skills, and creativity to engage with all visitors. Greet customers, including prospects, residents, and vendors, with a warm smile. Respond promptly and courteously to inquiries from residents and prospects via phone, email, and text. Handle incoming calls and document relevant information accurately. Ensure that apartments are ready for showing and upcoming move-ins daily. Conduct regular walkthroughs of the property, amenities, and vacant apartments to maintain Cottonwood Standards. Be knowledgeable about pricing and available apartment homes, answering questions effectively. Assist in organizing community events and contribute to social media marketing efforts. Manage daily package deliveries in the package room. Maintain communication with community-related vendors and build positive relationships. Embark on a career path with opportunities for future advancement into management roles. Cottonwood Residential is pioneering the industry by being one of the first apartment management companies to offer Self-Guided Tours, revolutionizing the customer experience. We value your innovative spirit, eagerness to learn, and strong work ethic to continuously elevate our community's customer experience. Get ready to help create unforgettable moments for those who visit us because we can't wait to see you welcome customers to their Home at Last!
Company OverviewPalmetto Clean Technology is at the forefront of the clean tech movement, dedicated to expediting the shift toward a sustainable energy future. We believe that consumers can truly "have it all"—achieving energy efficiency and environmental stewardship without compromise. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to embrace renewable energy through accessible, innovative solutions. Straddling the B2B and D2C landscape, we provide software, financial services, and products that make a tangible environmental impact while maintaining exceptional value. Our comprehensive solutions facilitate home electrification, making clean energy attainable for everyone.We recognize that our employees are our greatest asset. Our culture fosters internal growth, prioritizing talent development, career advancement, and purposeful work. At Palmetto, we offer a robust benefits package, which includes unlimited PTO, medical, dental, and vision insurance, paid parental leave, retirement plans, and much more, ensuring our team can "have it all" both personally and professionally. Join our team, where we value people, planet, and profit, and collaborate to create a brighter, cleaner future.LocationThis internship will take place in Charlotte, NC. Reporting StructureThe intern will report directly to the Senior Manager of Digital Support. Internship OverviewPalmetto is on the lookout for an enthusiastic and inquisitive student to join our Customer Experience (CX) team for a summer internship. This position sits at the intersection of AI, customer operations, and business strategy, providing you with valuable hands-on experience in how a rapidly growing clean energy company is shaping the future of automated customer support.You will collaborate closely with our CX AI team on real-world initiatives, contributing to Sunny, our AI-driven customer support agent powered by Intercom, while enhancing our use of data, automation, and AI to resolve customer queries more rapidly and efficiently. This role is designed for individuals eager to learn through practical experience and thrive in a fast-paced environment where tangible results are achieved. Key ResponsibilitiesThe intern will manage a combination of project-based tasks and ongoing initiatives throughout the summer. Responsibilities may include:
As a Senior Client Service Representative at Prosidian Consulting, you will play a crucial role in ensuring exceptional client satisfaction. You will be responsible for managing client inquiries, resolving issues, and providing tailored solutions to meet their needs. Your expertise will be pivotal in maintaining long-term relationships with our clients, and you will be a key contributor to our team’s success.
Join Prosidian Consulting as a Senior Client Relations Specialist. In this pivotal role, you will enhance our client service strategy, ensuring exceptional communication and support for our esteemed clients. You will lead initiatives to strengthen relationships, drive client satisfaction, and foster long-term partnerships. Your expertise will be key in identifying client needs and implementing effective solutions.
Join our dynamic team at Alpha Insight Inc. as a Client Service Associate, where you will play a crucial role in delivering exceptional customer experiences. In this position, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring their satisfaction with our services. Your ability to communicate effectively and build strong relationships will be key to your success in this role.Responsibilities include managing client accounts, providing product information, and collaborating with internal teams to enhance service delivery. If you are passionate about client services and eager to develop your career in a supportive environment, we encourage you to apply!
Company OverviewAt Palmetto, we are a pioneering clean technology firm dedicated to expediting the shift towards a sustainable energy future. We believe in empowering consumers to have it all through innovative, scalable solutions that simplify the adoption of renewable energy. Our award-winning technology platform supports homeowners, businesses, and entrepreneurs in making environmentally responsible choices without sacrificing value. Operating in both B2B and D2C spaces, we provide comprehensive software, financial products, and services that drive significant environmental impact. Our holistic approach to home electrification places clean energy within everyone's reach.Our employees are our greatest asset. We nurture a culture of internal promotion that emphasizes talent development, career advancement, and work that is driven by purpose. Our extensive benefits package includes unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and much more—ensuring you can have it all both personally and professionally. At Palmetto, we prioritize people, planet, and profit, all backed by a culture that values collaboration, impact, and balance. Join us in our mission to create a brighter, cleaner world.Position LocationThis internship will be conducted in Charlotte, NC.Reporting StructureThe intern will report directly to the Customer Experience Manager.Internship OverviewPalmetto is looking for a driven, analytical, and inquisitive student to join our Customer Experience team for a summer internship. This role offers hands-on experience in analyzing customer and operational data to identify trends, uncover opportunities, and recommend enhancements that elevate the overall customer experience.The intern will collaborate closely with Customer Experience and Operations leaders to assess critical metrics such as CSAT, call volume, contact drivers, and operational performance. This role provides valuable exposure to business operations, data-driven decision-making, and process improvement in a dynamic, mission-oriented environment.This internship is structured to ensure practical development while delivering measurable business value through actionable insights and recommendations.Key ResponsibilitiesThe intern will support the Customer Experience team through project-based tasks and ongoing initiatives. Responsibilities may include:Analyzing CSAT data to identify trends, root causes of customer dissatisfaction, and improvement opportunities.
