About the job
Join our dynamic team as a Client Service Specialist (Legal Secretary) at CCG Business Solutions LLC in Boston. In this pivotal role, you will provide exceptional administrative support to both internal and external clients, fostering an environment of collaboration and efficiency.
Your responsibilities will include:
- Maintaining a consistent physical presence to facilitate an interactive and collaborative environment, ensuring optimal support through assignments, cross-training, and peer-level assistance;
- Coordinating legal practice tasks and projects effectively;
- Managing administrative functions and ensuring timely completion of tasks, including finance and billing-related duties, time and expense entry, opening new matters, client presentations, meetings, and other assigned projects;
- Collaborating with and delegating tasks to various company resources, including DPS, Williams Lea, and the Client Service Center, as well as international offices;
- Preparing and filing complex legal documents and correspondence with the appropriate court or agency while applying your subject matter expertise;
- Coordinating support with the Finance Department, including editing and reviewing client bills, correcting time entry, and promoting best practices;
- Reviewing and supporting the client billing process, including proofreading, applying task codes, managing matters, and ensuring accuracy in rates and expense reporting;
- Managing the legal and administrative practices of attorneys while maintaining service levels that meet client requirements;
- Working overtime as needed.
