Client Services Manager - Remote

At HackerRank, we empower companies such as NVIDIA, Amazon, and Microsoft to recruit and enhance the skills of the next generation of developers based on their abilities rather than their backgrounds. Our platform is trusted by over 2,500 of the world's most innovative organizations to construct robust engineering teams equipped for future challenges.In a ti…

This Manager of Strategic Customer Success role centers on building strong customer relationships and guiding the adoption of AI-driven solutions for Moveworks. The position is based in Santa Clara and reports to ServiceNow. Key responsibilities Lead a team dedicated to helping customers achieve their goals using Moveworks technology. Develop and sustain strategic partnerships with important clients. Assess customer needs and suggest solutions that align with their business objectives. Mentor team members to enhance customer engagement and elevate service quality. Location This role is located in Santa Clara.

HackerRank helps organizations such as NVIDIA, Amazon, and Microsoft hire and develop technical talent by focusing on skills. More than 2,500 companies worldwide use HackerRank’s platform to build engineering teams ready for tomorrow’s challenges. As software development evolves, HackerRank provides solutions that help companies identify and nurture new technical abilities. The Customer Account Manager - Small and Medium Businesses role is based in Santa Clara, CA, with a hybrid work arrangement. This position suits early-career professionals interested in building a foundation in account management, customer renewals, and relationship management. Role overview This role manages a portfolio of SMB customers, guiding them through their journey with HackerRank. The focus is on ensuring consistent product adoption, smooth renewals, and a positive customer experience. The Customer Account Manager works closely with team members, follows established playbooks, and receives support from senior colleagues to drive retention and uncover straightforward expansion opportunities. What you will do Oversee a portfolio of SMB customers, applying defined adoption and renewal strategies to improve retention and satisfaction. Conduct regular check-ins to help customers get value from the platform and address questions or issues proactively. Support renewal conversations and standard contract processes, escalating complex matters as needed. Act as a strategic advisor by leading discussions with customers and internal teams to remove barriers and speed up adoption. Spot basic expansion or increased usage opportunities and partner with senior colleagues when appropriate. Keep customer data, renewal tracking, and activity logs up to date in CRM tools. Work with Sales, Product, and Support teams to deliver a consistent customer experience.

At HackerRank, we empower companies like NVIDIA, Amazon, and Microsoft to recruit and enhance the skills of the next generation of developers based on their abilities rather than their backgrounds. Our platform is relied upon by over 2,500 of the world's most innovative organizations to create robust engineering teams prepared for future challenges.In an age where humans and AI collaborate seamlessly, the characteristics of strong technical talent are evolving. We provide companies with improved methods to recognize and cultivate the skills of tomorrow.Our team at HackerRank is passionate about the impact of our work, focusing on the details that drive success for our customers through products they truly appreciate. We operate with urgency, believing that exceptional outcomes stem from maintaining high standards.About the TeamAs a vital member of the Strategic Accounts Team in North America, you will engage with clients that include 20% of the Fortune 500, such as Amazon, Microsoft, Uber, Goldman Sachs, JPMorgan, Ford, and Disney. This is an exceptional opportunity to join a seasoned team backed by stable leadership and a history of extraordinary success.About the RoleWe seek a driven sales professional who can take full ownership of generating New Business opportunities with organizations headquartered in North America that have over 10,000 employees. If you excel in dynamic environments, enjoy the challenge of building a sales pipeline, and possess a strong proactive mindset, you will thrive in this role. Essential traits for success include Grit, Collaboration, Creativity, and Extreme Ownership.What You’ll DoDrive Outbound Motion: Identify, target, and engage clients who require HackerRank’s Developer Skills Platform solutions.Identify Opportunities: Collaborate with the Growth Team to pinpoint prospects and generate demand.Close Deals and Deliver Revenue: Act with urgency to propel business growth.Develop Strong Relationships: Engage with key decision-makers in Talent Acquisition, Engineering, HR, Learning & Development, and technical leadership across prospective clients.Be the Voice of the Customer: Offer insights to the product team to shape the product roadmap and enhancements.Collaborate Cross-Functionally: Work alongside sales, marketing, product, and customer success teams.

We are seeking a dedicated Customer Success Manager to join our dynamic team at IT Management Corp DBA 101 Voice. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our products and services. You will act as a trusted advisor, guiding clients through the onboarding process and fostering long-term relationships to enhance customer satisfaction and retention.

About Druva At Druva, you will not merely join a company; you will play a pivotal role in redefining the future of data security at critical moments. Our innovative cloud-native solutions are crafted to address the most challenging aspects of cyber resilience, streamlining processes for our clients. As a trailblazer and market leader in fully managed SaaS data protection, we empower organizations to safeguard and recover their data from ransomware, cyber threats, and operational interruptions, all while avoiding the complications and risks associated with traditional infrastructure. Our growth trajectory speaks volumes: Druva has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Our customers affirm this leadership daily through high ratings on Gartner Peer Insights, exceptional Net Promoter Scores (NPS), and top-tier willingness-to-recommend outcomes. Explore more at druva.com and connect with us on LinkedIn, X, and Facebook. About the Team Since its inception in 2021, Druva's MSP Program has revolutionized how Managed Service Providers (MSPs) approach the market, enhancing sales velocity, decreasing customer activation time, and improving margins and cash flow. The success of this initiative has necessitated the expansion of our MSP team. Role Purpose & Impact The Senior Manager of Strategic Development for MSPs is a dynamic sales position focused on onboarding new MSP partners while supporting existing partners in selling Druva solutions to new clients. The role primarily encompasses the Americas region, which will be further defined as the team expands. The ideal candidate is highly driven, a self-starter, detail-oriented, process-focused, and consultative in their sales methodology. A proven track record in meeting new customer acquisition goals and revenue objectives is essential. Additionally, the candidate must be adept at selling solutions and technologies in a SaaS startup environment to Managed Service Providers at an executive level. Sales responsibilities include territory and pipeline management, opportunity identification, analyzing Go-to-Market strategies for Managed Services around Druva use cases, leading product demonstrations and presentations, conducting TCO analysis, and providing swift responses to technical inquiries alongside the MSP Solutions Engineer to ensure optimal partner support throughout the sales process.

Join PayNearMe as a Launch Account Manager and become a key player in our mission to simplify payments for consumers and businesses. In this fully remote role, you will be responsible for onboarding new clients, ensuring a smooth implementation process, and fostering strong relationships to drive customer satisfaction.Your expertise in account management and customer success will be essential as you guide clients through their payment solutions journey. Collaborate with cross-functional teams to enhance client experiences and contribute to our innovative payment platform.

Join Intuitive Surgical, a pioneering leader in robotic-assisted surgery, as a Strategic NPI Buyer. In this critical role, you will be responsible for managing the procurement process for new product introductions (NPI), ensuring that our innovative surgical systems are developed and delivered efficiently and cost-effectively. You will collaborate closely with cross-functional teams, including engineering, operations, and marketing, to align purchasing strategies with product development timelines and quality standards.

Thank you for your interest in joining Oklo! We are actively looking for a Strategic Partnerships Manager to enhance our Corporate Development team. Position Overview As a Strategic Partnerships Manager at Oklo, you will play a pivotal role in crafting the ecosystem essential for the large-scale deployment of advanced fission technology. Your responsibilities will include identifying, negotiating, and nurturing significant relationships with a broad spectrum of global partners, ranging from industry leaders and hyperscale customers to innovative startups. This position is critical and requires a unique combination of commercial acumen, technical expertise, and adept negotiation skills. You won’t just manage accounts; you will be instrumental in constructing the commercial framework for the future of sustainable energy. Key Responsibilities: Partnership Development & NegotiationOversee the entire lifecycle of strategic partnerships, from initial discussions through to post-deal management.Foster relationships with large-scale enterprise clients, guiding them through the transition to dependable, carbon-free baseload power.Serve as the main liaison for horizontal partners (e.g., fuel cycle providers, EPC firms, and technology integrators) to ensure operational alignment.Ecosystem ManagementDevelop and sustain a strong network of adjacent startups, including Oklo’s portfolio companies, identifying synergies between emerging technologies and Oklo’s deployment strategies.Act as a strategic advisor to partner organizations, ensuring mutual value generation and alignment with Oklo’s long-term mission.Strategic Commercial AnalysisCreate complex commercial structures and incentive frameworks for long-term partnerships.Collaborate with the finance team to evaluate the economic implications of various partnership models, including Joint Ventures (JVs) and off-take agreements.Cross-Functional LeadershipRepresent the partner's interests internally, working closely with Legal, Regulatory, Engineering, and Finance teams to ensure deal terms are actionable.Prepare impactful briefing materials and strategic advice for executive leadership and the Board of Directors.Market IntelligenceMaintain a comprehensive understanding of the energy landscape, recognizing shifts in competitor strategies, government policies, and market trends.

Join us at the cutting edge of technology as we revolutionize the data storage industry. At Pure Storage, you will lead with creativity, grow alongside a team of innovators, and contribute to world-changing work.If you are ready to embrace countless opportunities and make a significant impact, we would love to have you join our team.THE ROLEAs the Cost Accounting Manager, you will be pivotal in shaping the financial landscape of our product margins. Your role includes ensuring the accuracy of cost data across our global supply chain and collaborating with the Supply Chain and external manufacturing partners to manage complex cost flows. You will be instrumental in providing clarity into product cost drivers within a high-growth, SOX-compliant environment, directly affecting Pure Storage's financial health.WHAT YOU'LL DODrive Cost Integrity: Lead the quarterly contract manufacturer (CM) quote review process and validate standard cost updates in the Pure Storage Platform, ensuring every component in our Bill of Materials (BOM) is accurately represented.Influence Product Margins: Collaborate with Supply Chain and Operations to analyze Purchase Price Variance (PPV) drivers and cost fluctuations, offering insights necessary to protect and enhance our gross margins.Own Global Reporting & Compliance: Oversee the complete cost accounting cycle, including capitalized overhead, warranty reserves, and inventory valuation, while upholding a stringent internal control environment.Strengthen Operational Partnerships: Act as the main accounting liaison for our manufacturing partners, examining claims and reconciling inventory held at third-party locations to guarantee smooth month-end and quarter-end closures.Enable Data-Driven Decisions: Create and present detailed cost roll-forwards and variance analyses that convert complex manufacturing data into actionable financial narratives for leadership.As we primarily operate in an in-office environment, you will be expected to work from the Santa Clara office in accordance with Pure Storage's policies, unless you are on PTO, business travel, or other approved leave.

Join PlusAI, a leading Physical AI company at the forefront of developing AI-driven virtual driver software for factory-built autonomous trucks. Based in Silicon Valley, PlusAI is recognized by Fast Company as one of the World’s Most Innovative Companies. Our esteemed partners include industry giants such as TRATON GROUP’s Scania, MAN, International brands, Hyundai Motor Company, Iveco Group, Bosch, and DSV, all collaborating to expedite the rollout of next-gen autonomous trucks. Be part of a visionary team that is shaping the future of autonomy.We are looking for an experienced and strategic Senior Accounting Manager to become an integral part of our organization. This pivotal role will oversee daily accounting operations while ensuring the accuracy and timeliness of financial reporting. As a "player/coach" leader, you will bring extensive GAAP expertise and a successful history of establishing and managing effective business process controls, all while nurturing a culture of teamwork and excellence within the accounting department.

Join our dynamic team at IT Management Corporation as an accomplished Account Manager. In this pivotal role, you will oversee and expand a portfolio of existing SLED accounts while actively seeking and securing new business opportunities. This is a thrilling chance to thrive in a vibrant and fast-paced environment. If you are a passionate, results-oriented sales professional with a strong affinity for technology and a knack for fostering lasting customer relationships, we invite you to apply!

At LeanData, we empower the world's fastest-growing companies to streamline, automate, and expedite their revenue processes. As the Director of ISV Go-To-Market, you will play a pivotal role in reshaping LeanData's strategic technology partnerships within the Go-To-Market (GTM) ecosystem. This includes key areas such as Sales Engagement, intent data, enrichment, and conversational marketing platforms, all aimed at creating scalable, revenue-generating channels.In this role, reporting directly to the Senior Vice President of Business Development, you will be responsible for developing and executing a robust near-bound and co-sell strategy. Your focus will be on aligning partner strategies with LeanData’s ideal customer profile and driving a measurable partner-influenced pipeline and revenue growth.Hybrid Work Schedule: Enjoy the flexibility of working in the office two days a week (Monday & Wednesday).

Role overview IT Management Corp DBA 101 Voice is hiring an Account Manager focused on Technology Solutions in Santa Clara. The position involves managing client accounts and supporting the delivery of tailored technology services. Building and maintaining client relationships is a key part of this role. What you will do Manage assigned client accounts as the main contact for their needs Work with internal teams to coordinate and deliver technology solutions that fit client requirements Develop and maintain strong relationships to encourage client satisfaction and long-term retention Spot opportunities to expand accounts and assist in rolling out new solutions

As a Strategic Manager at Oklo, you will play a pivotal role in shaping our organizational strategy and driving our mission forward. You will collaborate with cross-functional teams to develop innovative strategies that enhance our competitive edge in the market. Your analytical skills will be crucial in identifying opportunities for growth and efficiency, and you will be responsible for presenting your findings and recommendations to senior leadership.

Arista Networks is seeking a Major Account Manager based in Santa Clara. This position centers on building and maintaining strong relationships with major clients. Success in this role means understanding each client's needs and working closely with them to develop solutions that fit their requirements. Role overview This role focuses on driving sales and supporting key accounts. The Major Account Manager will ensure clients receive value from Arista's networking technologies and remain satisfied with their experience. What you will do Manage and grow relationships with major clients Identify client needs and recommend tailored networking solutions Support the sales process from initial contact through ongoing account management Requirements Experience in account management or sales Strong communication and relationship-building skills Ability to understand client challenges and match them with appropriate solutions

About Our Company:Cologix, headquartered in Denver, Colorado, stands as a premier network-neutral interconnection and hyperscale edge data center provider in North America. Our extensive platform offers clients access to over 45 digital edge and Scalelogix℠ hyperscale edge data centers across 13 key markets throughout the United States and Canada. With a robust ecosystem comprising more than 710 networks, over 360 cloud providers, 35 onramps, and seven Internet exchanges, we empower nearly 2,000 customers with direct access to our dedicated local operations teams. This structure enables strong partnerships, bolstered by outstanding operational support and unrivaled customer service. Supported by one of the largest infrastructure funds in North America, Cologix fosters a culture that prioritizes our people, the environment, and our clients through a dedicated leadership team and certified staff committed to ESG initiatives.Position Overview:As the Director of Strategic Alliances – AI, you will spearhead the development of strategic partnerships within the GPU, semiconductor, Neocloud, and AI infrastructure sectors, collaborating with entities such as NVIDIA, AMD, OEMs, hyperscalers, and emerging accelerator platforms.This pivotal role encompasses the formulation and execution of collaborative strategies that align Cologix's high-density colocation and interconnection offerings with the swiftly changing landscape of AI and GPU infrastructure requirements. This position integrates business development, ecosystem strategy, and technical partnership leadership, offering significant visibility and impact within the organization.

Role Overview ServiceNow seeks a Senior Director of Strategic Operations to join the Experience Team in Santa Clara. This leader shapes the customer journey and drives operational improvements that touch multiple functions. The position focuses on guiding strategic projects that strengthen user experience and support the company's goals. What You Will Do Lead initiatives that improve how customers interact with ServiceNow products and services Streamline operations by working across teams and departments Develop and implement practices that align with company objectives Collaborate with cross-functional partners to ensure consistency and quality in service delivery Influence the direction of service offerings and support innovation within the Experience Team Impact This role holds significant influence over how ServiceNow delivers value to customers. The Senior Director will help set standards that elevate the customer experience and improve operational efficiency across the organization.

Join our dynamic team at 360 IT Professionals as an Accountant. In this pivotal role, you will be responsible for managing financial records, preparing reports, and ensuring compliance with financial regulations. We are looking for a detail-oriented professional who is eager to contribute to our company's success.