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Client Services Travel Support Specialist

destinationknotCharlotte, North Carolina
Remote Full-time

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Experience Level

Entry Level

Qualifications

Qualifications– Strong communication skills with a focus on client satisfaction– Proven ability to manage multiple tasks in a fast-paced environment– Experience in travel planning or customer service is a plus– Detail-oriented with strong organizational skills– Ability to work independently and as part of a team– Proficient in using travel booking software and tools

About the job

destinationknot is looking for a Travel Support Specialist to join the Client Services team in Charlotte, North Carolina. This role centers on supporting clients throughout their travel experience.

What you will do

  • Manage communications with clients, ensuring questions and requests are handled promptly.
  • Update travel itineraries as needed to reflect changes or preferences.
  • Resolve travel-related issues with a focus on clear solutions and attentive service.

What we look for

  • Strong problem-solving skills and attention to detail.
  • Commitment to providing excellent customer service.
  • Ability to communicate clearly and professionally with clients.

About destinationknot

destinationknot is a leading provider in the travel industry, dedicated to creating personalized travel experiences for clients. Our commitment to excellence and customer satisfaction sets us apart, making us a trusted choice for travelers looking for tailored support.

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