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Experience Level
Manager
Qualifications
To be successful in this role, candidates should possess a Bachelor's degree in Business Administration or a related field. A minimum of 5 years of experience in client servicing or account management is essential, preferably within a fast-paced environment. Excellent communication and interpersonal skills are a must, along with strong problem-solving abilities and a client-centric mindset. Proficiency in CRM software and Microsoft Office Suite is required. Previous experience in leadership or team management will be an advantage.
About the job
The Client Servicing Manager at weekday-1 plays a central role in shaping client experiences. Based in Mumbai, this position manages the full client journey, acting as the main point of contact from initial inquiry through ongoing support. The focus is on delivering high service standards, building trust, and maintaining open lines of communication between clients and internal teams.
Main responsibilities
Develop and implement strategies that enhance client service and satisfaction
Lead and mentor a team of client service representatives
Respond to client questions and resolve issues quickly
Facilitate clear communication between clients and internal departments
Collaborate with sales and operations teams to align on goals
Promote continuous improvement in service quality
Collaboration
This role works closely with sales and operations, aiming to strengthen client satisfaction and support effective teamwork across departments.
About weekday-1
weekday-1 is a dynamic company dedicated to providing innovative solutions and exceptional services to our clients. We pride ourselves on our collaborative work environment and commitment to professional development.
Role Overview WPP Media is looking for a Client Partner in Mumbai. This role focuses on building and maintaining strong client relationships. The Client Partner works with teams across the company to deliver solutions that fit each client's goals and challenges. What You Will Do Develop and strengthen partnerships with clients Work closely with cross-functio…
About WPP MediaWPP is recognized as the trusted growth partner for the world’s most prestigious brands. By leveraging exceptional talent, reliable data, and strategic partnerships—unified through our innovative marketing platform, WPP Open—we empower clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media operates as WPP's AI-driven media unit, fusing media, data, and partnerships to provide expansive creative personalization. Through WPP Open and fueled by Open Intelligence, our clients gain clarity on the effectiveness of their media investments.For more information, visit wppmedia.com.About WPP MediaWPP stands as the creative transformation company, harnessing creativity to forge better futures for our workforce, the planet, our clients, and communities. For more information, visit wpp.com.WPP Media represents WPP’s global media collective, where media permeates every aspect of existence. We assemble the finest platform, talent, and partnerships to create endless avenues for growth. For more insights, visit wppmedia.com.At WPP Media, we advocate for the strength of our culture and team. It is this commitment that empowers us to deliver extraordinary experiences for our clients and each other. In this role, embracing WPP and WPP Media’s shared core values is essential:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.About Mindshare: A Leading WPP Media BrandMindshare is dedicated to delivering Good Growth for its clients. As “Growth Architects,” we stimulate growth that serves all stakeholders—beneficial for people, the planet, and business—by utilizing media with purposeful intent. This methodology fosters more significant connections with consumers, enhances brand trust, and yields better outcomes for all involved.Reporting of the roleThis role reports to the Principal Partner – Client Leadership.Three highlights of the role:You will...
About WPP MediaWPP is recognized as the premier growth partner for the world’s foremost brands. We leverage exceptional talent, reliable data, and strategic partnerships - all integrated through our innovative marketing platform, WPP Open - to assist clients in navigating through change, seizing opportunities, and achieving transformational growth.WPP Media operates as WPP's AI-driven media unit, seamlessly combining media, data, and partnerships to provide creative personalization at scale. Through the capabilities of WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For more information, visit wppmedia.com.About WPP MediaWPP is the catalyst for creative transformation. We harness the power of creativity to forge better futures for our people, the planet, our clients, and our communities. To learn more, visit wpp.com.WPP Media encompasses WPP’s global media collective. In a landscape where media permeates every aspect of life, we unite the best platforms, talent, and partnerships to create boundless growth opportunities. For further details, visit wppmedia.com.At WPP Media, we cherish our culture and our people, which empowers us to deliver outstanding experiences for both our clients and each other. In this position, embracing the shared core values of WPP and WPP Media will be essential:Be Extraordinary by leading collectively to inspire transformational creativity.Create an Open environment by balancing people and client experiences, fostering trust.Lead Optimistically by championing growth and development to mobilize the enterprise.Reporting StructureThis position reports to: Principal Partner - Client LeadershipKey Highlights of the Role:1. Work with a rapidly growing client that encourages innovative approaches to traditional media.2. Develop a comprehensive understanding of cross-channel media strategies by engaging with a diverse and fast-evolving category.3. Act as an architect focused on delivering strong business outcomes through collaboration across teams, from offline to online planning, ideation, and execution.
JioAds brings marketers and millions of consumers together across India. People spend over seven hours daily on Jio platforms, giving advertisers direct connections through the Jio mobile network and JioFiber. The media portfolio includes JioTV, JioGames, JioChat, and JioCinema, creating many ways for brands to reach their audiences. First-party data powers JioAds, supporting every stage of the consumer purchase journey. The team shapes brand experiences across video, digital out-of-home, and in-store channels. By partnering with top publishers, JioAds helps maximize ad inventory and revenue using high-performing ad formats. Technology and product teams based locally work side by side with advertisers and publishers to support their growth goals. Location This role is based in Mumbai.
JioAds connects brands with a vast audience across India, reaching hundreds of millions of consumers who engage with Jio platforms for over seven hours each day. Users access content and services through the Jio mobile network and JioFiber, interacting with platforms such as JioTV, JioGames, JioChat, and Jio Cinema. By leveraging first-party consumer insights, JioAds enables advertisers to reach audiences throughout every stage of the purchasing journey, both online and offline. The JioAds network covers a wide range of channels, including video, display, custom experiences, in-store touchpoints, digital out-of-home, audio, connected devices, and coupons. The company also partners with premium publishers to help them increase ad inventory revenue using formats like native, interstitial, pre-roll, and mid-roll ads. Technology and product teams based in India focus on solutions tailored to local business needs and growth. Role overview The Associate Director - Client Partner in Mumbai leads the revenue delivery process, turning client and agency demand into finalized business agreements. This role acts as a key bridge between JioAds and its clients, ensuring business objectives are met and relationships are maintained at a high standard. Key responsibilities Support the Sales team in achieving revenue targets. Represent JioAds as a market ambassador for assigned agencies and clients, building long-term strategies to position JioAds as a preferred partner. Stay updated on the digital ecosystem, industry analytics, and emerging trends. Drive both strategic and tactical initiatives to maintain a strong sales pipeline, proactively addressing challenges and ensuring operational excellence. Act as an individual contributor focused on maximizing revenue potential. Independently manage stakeholder relationships with minimal supervision. Collaborate with internal sales strategy and client teams to conceptualize and execute long-term agreements for assigned accounts.
About WPP Media WPP is a pioneering creative transformation company, harnessing the power of creativity to foster better futures for our people, the planet, our clients, and the communities we serve. Discover more at wpp.com. As WPP’s global media collective, WPP Media thrives in a landscape where media is omnipresent. We combine the finest platforms, talent, and partnerships to unlock limitless opportunities for growth. Learn more at wppmedia.com. At WPP Media, our culture and our people are our greatest assets. They empower us to deliver outstanding experiences for our clients and one another. In this role, it is essential to embody the shared core values of WPP and WPP Media: Be Extraordinary by leading collectively to inspire transformative creativity. Create an Open environment by balancing people and client experiences through trust. Lead Optimistically by advocating for growth and development to mobilize the enterprise. About Mindshare: A Leading WPP Media Brand Mindshare is dedicated to delivering Good Growth for its clients. As “Growth Architects,” we drive growth that benefits all stakeholders—better for people, the planet, and business—by engaging with media intentionally. This approach fosters deeper connections with consumers, enhances brand trust, and results in improved outcomes for all stakeholders. Role Summary and Impact Reporting Structure This position reports directly to the Principal Partner – Client Leadership (Cluster Lead). Top 3 Benefits of This Role: Work with the largest advertisers in the country. Lead strategic initiatives and integrated solutions. Thrive in a fast-paced environment that encourages agility and adaptability. In this role, your objectives will include:Within the first three months: Establish a leadership presence among key stakeholders on both the client and agency sides. Translate client needs into clear directives for Mindshare and GroupM resources managing the account. Become thoroughly acquainted with the client’s organizational structure, planning processes, marketing calendars, and stakeholder needs. Understand the Mindshare workflow and enhance collaboration with internal teams.
As a Client Partner at WPP Media, you will play a pivotal role in fostering strong relationships with our clients while driving innovative media solutions that lead to exceptional business outcomes. This position requires a visionary leader who can collaborate effectively across various teams to ensure that we not only meet but exceed client expectations.Your key responsibilities will include strategizing and executing client engagement plans, identifying growth opportunities, and acting as a trusted advisor to our clients. You will leverage WPP Media's extensive capabilities to provide tailored solutions that align with our clients' objectives.
About WPPWPP serves as the trusted growth partner for some of the world’s most influential brands. We integrate cutting-edge media intelligence, innovative data solutions, world-class creativity, next-generation production, transformative enterprise strategies, and expert strategic guidance into a cohesive entity. Our exceptional talent leverages the WPP Open marketing platform to assist clients in navigating change, seizing opportunities, and achieving transformational growth. For more details, visit WPP.com.About WPP MediaWPP Media stands as the global media collective of WPP. In a landscape where media permeates every aspect of life, we unite the best platforms, talent, and partners to create limitless opportunities for growth. For more information, visit wppmedia.com.At WPP Media, we value our culture and our people. This commitment empowers us to deliver exceptional experiences for our clients and each other. In this role, embracing WPP and WPP Media’s shared core values will be essential:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.Life at WPP Media & BenefitsOur dedication to shaping the next era of media involves investing in our employees, ensuring they can produce their best work. We are equally invested in employee growth and responsible media investment. WPP Media employees have access to the global networks of WPP Media and WPP, allowing them to pursue passions, expand networks, and learn at the forefront of marketing and advertising. We offer various employee resource groups and frequently host in-office events to celebrate team achievements, share insights, and commemorate holidays and significant milestones.
About WPP MediaWPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.For more information, visit wppmedia.com.About WPP MediaWPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
About WPP MediaWPP serves as a trusted catalyst for growth for the world's foremost brands. Leveraging exceptional talent, reliable data, and renowned partnerships, we guide our clients through changes, capitalize on opportunities, and foster transformative growth via our innovative marketing platform, WPP Open.As WPP’s AI-powered media division, WPP Media integrates media, data, and partnerships to provide creative personalization at scale. Our clients benefit from unparalleled insights into their media investments through WPP Open and Open Intelligence.For further details, visit wppmedia.com.About WPPWPP is the creative transformation company dedicated to using the power of creativity to forge brighter futures for our people, our planet, our clients, and our communities. Learn more at wpp.com.At WPP Media, we believe in the strength of our culture and our people, which elevates us to deliver outstanding experiences for both our clients and each other. In this role, embracing WPP and WPP Media’s core values will be essential:Be Extraordinary by leading collaboratively to inspire transformational creativity.Create an Open environment by balancing people and client experiences with trust.Lead Optimistically by championing growth and development to mobilize the enterprise.
Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Partner Services Specialist in the sports sector. In this role, you will be responsible for managing strategic partnerships, enhancing client engagement, and driving service excellence in the sports domain. Your expertise will contribute to the development of innovative solutions that meet client needs and exceed expectations.
Armis is a cyber exposure management and security company focused on helping organizations protect their entire attack surface and manage cyber risk in real time. From on-premises assets to cloud environments, Armis works with Fortune 100, 200, and 500 companies, as well as government and local organizations, to keep critical infrastructure and operations secure. The company is privately held and based in California. Role overview The Regional Partner Manager for India is responsible for all partner-related activities in the region. This role involves shaping and executing the partner strategy to align with broader regional goals. The position requires close collaboration with a group of Focus Partners, as well as support for distribution and a range of general partners to ensure effective market coverage. What you will do Develop and implement a strategic territory plan that supports the sales go-to-market approach. This includes recruiting new partners and engaging with Strategic, GSI, Technology, Service, and CSP Partners, as well as Solution Providers relevant to the region. Lead partner lead generation activities, such as account mapping, coordinating introductions between account executives, participating in joint marketing events, and organizing BDR callout days. Manage partner sales efforts by aligning with account executives, overseeing deal registrations and opportunity management, supporting closing plans, and providing forecast reports. Oversee partner marketing initiatives, including prioritizing requests for marketing development funds and events, working with partners on CIB initiatives, and following up on leads with Sales, BDR, and Marketing teams. Facilitate partner enablement by scheduling and conducting training sessions, ensuring completion of required online courses, and educating partners on value propositions and go-to-market strategies. Build and manage comprehensive business plans for the partner program, ensuring partners understand and comply with program requirements.
Role overview WPP Media seeks a Client Lead in Mumbai, India to manage client relationships and oversee service delivery. This position involves guiding strategic projects and working with multiple teams to help clients reach their objectives. What you will do Develop and maintain strong client relationships Lead strategic initiatives tailored to each client Collaborate with internal teams to ensure high-quality service Make sure client expectations are consistently met or exceeded Requirements Background in managing client accounts or partnerships Skill in coordinating across teams and departments Clear communication and solid organizational abilities Commitment to achieving results for clients
Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Client Services Specialist. In this role, you will be pivotal in managing client relationships, ensuring exceptional service delivery, and addressing client needs to enhance their overall experience. If you are passionate about client satisfaction and thrive in a fast-paced environment, we want to hear from you!
Weblee Technologies is seeking a dynamic and results-oriented Managing Partner to drive our strategic initiatives and enhance our operations. The ideal candidate will possess a robust background in leadership and management, with a proven track record of steering organizations towards growth and success.As a Managing Partner, you will be responsible for overseeing daily operations, guiding business development strategies, and fostering a collaborative and innovative workplace culture. You will work closely with other partners to set the vision and direction of the company, ensuring alignment with our core values and mission.
As a Client Service Manager at necsws, you will play a pivotal role in ensuring the highest level of client satisfaction. You will be responsible for managing client relationships, understanding their needs, and providing tailored solutions to meet their objectives. Your expertise will guide our team in delivering exceptional service and support to our clients.
The Client Servicing Manager at weekdayworks plays a central role in maintaining strong client relationships and ensuring that service standards remain high. This position is based in Mumbai and focuses on supporting clients, coordinating with internal teams, and helping to improve overall service delivery. Role overview This role centers on managing client queries, resolving issues, and acting as a key point of contact. The Client Servicing Manager works closely with different teams to meet client expectations and seeks ways to enhance the company's offerings based on client needs. What you will do Serve as the main contact for client communications and inquiries Coordinate with internal teams to deliver on client requirements Address client concerns and provide effective solutions Identify opportunities to improve and expand service offerings Requirements Experience working in a client-facing or account management role Strong communication and problem-solving skills Ability to work effectively with cross-functional teams Comfortable managing multiple priorities in a busy setting
Role overview weekdayworks is seeking a Client Operations Associate based in Mumbai. This role centers on supporting daily client service activities and ensuring operations run smoothly. The position involves coordinating communications, tracking service requests, and contributing to process improvements. What you will do Coordinate with clients to maintain clear and timely communication Manage and follow up on service requests from start to finish Assist in identifying areas for operational improvement and support their implementation Requirements Strong communication skills Proactive problem-solving mindset Dedication to providing excellent customer support
Role overview The Client Servicing Manager at weekday-1 plays a central role in shaping client experiences. Based in Mumbai, this position manages the full client journey, acting as the main point of contact from initial inquiry through ongoing support. The focus is on delivering high service standards, building trust, and maintaining open lines of communication between clients and internal teams. Main responsibilities Develop and implement strategies that enhance client service and satisfaction Lead and mentor a team of client service representatives Respond to client questions and resolve issues quickly Facilitate clear communication between clients and internal departments Collaborate with sales and operations teams to align on goals Promote continuous improvement in service quality Collaboration This role works closely with sales and operations, aiming to strengthen client satisfaction and support effective teamwork across departments.
About WPP Media WPP is a leading creative transformation company that harnesses the power of creativity to foster better futures for our people, planet, clients, and communities. To learn more, visit wpp.com. WPP Media serves as WPP’s global media collective. In a landscape where media permeates every aspect of life, we unite the finest platforms, talent, and partners to unlock boundless opportunities for growth. To discover more, visit wppmedia.com. At WPP Media, we value our culture and our people, which empower us to deliver remarkable experiences to both our clients and one another. In this role, it is essential to embody the shared core values of WPP and WPP Media: Be Extraordinary by leading together to inspire transformational creativity. Create an Open environment by balancing people and client experiences through trust. Lead Optimistically by advocating for growth and development to mobilize the organization. Role Purpose We are seeking a marketing-first creative technologist who can develop, pilot, and scale innovative content and experience solutions specifically for Unilever. This role is centered on addressing brand and category challenges through the strategic application of technology and platform innovation across various domains including content, commerce, communities, and both online and offline consumer experiences. Please note: While AI is a vital resource in our toolkit, it is not the focal point. This position emphasizes selecting the appropriate technology for the specific marketing challenge, whether that involves automation, AR/VR, generative AI, data-driven personalization, platform-native tools, or new media formats. Core Responsibilities Translate Marketing Problems into Tech-Enabled Solutions Reframe brand, category, and business challenges through a technology and platform innovation perspective. Identify opportunities where technology can facilitate scale, speed, personalization, participation, or measurability. Serve as the link between strategy, creativity, and execution. Build Content & Experience Engines Design and implement technology-driven content and experience solutions.
