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Experience Level
Experience
Qualifications
We are looking for candidates who exhibit excellent communication and interpersonal skills, possess strong problem-solving abilities, and have a passion for client success. A background in account management or customer service is preferred. Additionally, experience in a similar role within the marketing or creative industry will be beneficial. You should be comfortable working in a fast-paced environment and have the ability to manage multiple client accounts effectively.
About the job
As a Client Success Manager at PHMG, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our services. You will be the primary point of contact for our clients, cultivating strong relationships, addressing their needs, and advocating for their success. Your responsibilities will include onboarding new clients, providing ongoing support, and identifying opportunities for upselling our services.
About PHMG
PHMG is a leading provider of audio branding solutions, dedicated to enhancing the way businesses communicate with their customers. With a global reach and a commitment to innovation, we create bespoke audio content that resonates with audiences and elevates brand experiences. Join us in shaping the future of brand audio.
The A. O. Garcia Agency seeks a Remote Client Services Associate to join the team in Manchester, New Hampshire. This position allows for work-from-home flexibility while serving as the first point of contact for clients. Key responsibilities Respond to client inquiries with clear and timely communication Address requests and questions efficiently Support pos…
Are you a bilingual professional seeking to advance your career on your terms? Join our dynamic team as a Bilingual Client Services Representative and be part of a fast-growing organization that values your ambition and potential. We are in search of motivated individuals who possess leadership qualities and are eager to make a difference.
Role: Client Services Manager Location: Old Trafford, M16 OPQ Hours: 4pm - 1am (Tuesday - Friday, 4 days a week) Compensation: £45,000 base salary with an OTE of £65,000 As a Client Services Manager on the New Client Activation team, you will be instrumental in ensuring an exceptional client experience while fostering the growth and performance of your team. Reporting directly to the Client Services Manager, you will lead by example, maintaining high standards, assisting in daily operations, and coaching team members to meet and exceed their performance targets. You will be a visible and trusted leader who brings clarity, enthusiasm, and accountability, contributing to a vibrant, high-performing environment where individuals feel empowered to develop and succeed. Key Responsibilities: Lead by example with a hands-on approach, assisting the Client Services Manager in achieving team and operational goals. Establish clear expectations, uphold KPIs and quality standards, and monitor individual and team performances, addressing any issues in a timely and constructive manner. Coach and develop team members through consistent feedback, call reviews, performance discussions, and support with personal development reviews (PDRs) and growth plans. Ensure a high-quality client experience by upholding standards across welcome calls, record-keeping, managing objections, and effectively handling complaints and escalations. Collaborate with peers and stakeholders to share insights, contribute to improvement initiatives, and foster a culture of accountability, teamwork, and continuous enhancement.
Role Overview:As an Associate Director in Private Client Tax, you will take the lead in managing a diverse portfolio of clients, showcasing exceptional technical knowledge in your field. Your primary focus will be on fostering client relationships, driving business development initiatives within your existing client base, and mentoring team members to enhance their skills.In light of recent expansion, we are inviting applications for this position from candidates located in Manchester, Leeds, or Harrogate. The role requires in-office collaboration three times a week.Key Responsibilities:Deliver outstanding client service consistently, prioritizing customer satisfaction while ensuring compliance with the group’s Conduct Risk framework.Aspire to achieve Exceptional Advisor status by managing and enhancing client relationships effectively.Play a vital role in developing business strategies that prioritize client needs while maintaining commercial viability.Lead marketing and business development efforts in your area of expertise in collaboration with your Head of Department.Ensure adherence to internal procedures to mitigate risk exposure for the group.Conduct regular financial performance reviews with your direct reports regarding your client portfolio alongside relevant partners.Comply with Delegated Authority Limits and relevant policies in relation to work in progress and debtor management.Oversee the daily management of direct reports, conducting annual development reviews to ensure their professional growth.Act as a mentor, fostering talent development in alignment with the TBS talent program.
If you’re fed up with the hassle of requesting time off, enduring long commutes, and feeling limited by a capped income, this opportunity could be your solution.We are looking for motivated individuals who want to take charge of their schedules and earnings by assisting clients who have expressed interest in their benefit options.No cold calling or micromanagement required—just a proven system that rewards your hard work.Key Responsibilities:Engage with interested clientsGuide them through straightforward optionsAssist them in setting up their benefitsWhat We Offer:Work remotely from the comfort of your homeEnjoy flexible working hoursUnlimited earning potential based on performanceComprehensive training and mentorship to help you succeedIdeal Candidate:Someone who is ready to stop trading time for money and is eager to invest in their own success.*All interviews will be conducted via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiting firm, not an insurance agency).
The A. O. Garcia Agency seeks a Client Benefits Representative to assist clients remotely from Manchester, New Hampshire. This role focuses on helping individuals understand their benefits and guiding them through available choices. The position is fully remote, offering flexibility in daily work routines. Key responsibilities Answer client questions about benefits plans and coverage Clearly explain plan options to help clients make informed decisions Provide attentive, timely service to create a positive experience What to expect Work from home with a remote setup Join a team that values support, growth, and development Opportunities to assist others and have a meaningful impact
AECOM is hiring a Client Account Manager to join the Water Services team in Manchester. This role centers on developing and maintaining client relationships, with a focus on supporting water management projects. Key responsibilities Manage key accounts in the Water Services division Support project delivery from initial planning through completion Collaborate with clients to understand their needs and ensure satisfaction Facilitate project success through clear communication and coordination Location This position is based in Manchester.
Join our dynamic team at RR Donnelley as a Print Production Specialist / Client Service Representative on the 1st Shift. This role is pivotal in ensuring that our clients receive top-notch service and that print production runs smoothly and efficiently. You will be responsible for managing client communication, overseeing production schedules, and ensuring quality standards are met. This is a fantastic opportunity for those looking to grow their career in a fast-paced environment.
Why Valtech? At Valtech, we pride ourselves on being a leading experience innovation company. As a trusted partner to some of the world’s most recognized brands, we provide our team members with ample growth opportunities, a culture driven by our core values, and the chance to influence the future of experience design.
Full-time|On-site|Manchester, New Hampshire, United States
About the Role GBG is hiring a Customer Success Associate in Manchester, New Hampshire. This role centers on building strong client relationships and supporting customers as they use our services. The position involves regular interaction with clients to understand their needs and help them reach their goals. What You Will Do Guide new clients through onboarding and help them get started with our services Maintain ongoing relationships with customers, checking in and addressing questions or concerns Offer practical solutions tailored to each client’s situation Act as a trusted advisor throughout the customer journey Location This position is based in Manchester, New Hampshire, United States.
Are you an experienced professional with a passion for driving client success? PHMG is seeking a Director of Client Engagement to lead our efforts in enhancing client relationships and delivering exceptional service. In this strategic role, you will oversee our client engagement initiatives, ensuring that we consistently meet and exceed client expectations.
Role Overview PHMG seeks a Client Success Team Leader to guide a client-focused team in Manchester. This role centers on supporting client satisfaction and driving positive results for every account. Main Responsibilities Lead and motivate a team dedicated to client success Develop and implement strategies to strengthen client engagement Monitor team performance and provide feedback Promote a collaborative, supportive work culture Spot opportunities to refine processes and improve service Ensure clients consistently receive attentive, high-quality support Location This position is based in Manchester.
Part-time|$12K/yr - $24K/yr|Remote|Manchester, New Hampshire
Imagine the impact of earning an additional $1,000 to $2,000 each month on your financial stability. Global Elite Careers is dedicated to connecting motivated individuals with opportunities in the financial services sector, allowing you to work part-time from the comfort of your home. This position offers flexibility, enabling you to maintain your current job while tapping into the lucrative potential of a trillion-dollar industry. Whether you want to pay off debts sooner, enjoy family vacations, or save for an early retirement, dedicating just 20 hours a week can be a game changer!As a Client Benefits Representative, you will provide tailored benefits solutions, helping clients secure their financial future. Your responsibilities will include:• Engaging with clients virtually, crafting financial strategies that empower them.• Building lasting relationships with clients.• Staying informed on industry trends to enhance your expertise.• Collaborating with a vibrant remote team where teamwork drives success.What We Offer:• Fully remote work flexibility• Comprehensive training to set you up for success• A supportive and energetic team culture• Opportunities for rapid career advancement• Weekly payKey Responsibilities:• Answering client calls and making outbound calls• Scheduling client appointments for our benefits consultations• Presenting and clarifying insurance products and benefits packages in a virtual format• Assisting clients in completing insurance product applications• Participating in ongoing training sessions to enhance your skills*All interviews will be conducted via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
Part-time|On-site|Manchester, England, United Kingdom
Ultimate Performance is hiring a Part-Time Client Support Executive in Manchester. This position serves as the first point of contact for clients, handling inquiries and resolving issues to maintain a high standard of service. Role overview As a Client Support Executive, the focus is on delivering prompt and helpful assistance to clients. The role involves answering questions, addressing concerns, and ensuring that each client receives attentive support throughout their experience. What you will do Respond to client inquiries and requests Resolve issues efficiently and professionally Maintain clear and proactive communication with clients Requirements Strong communication skills Positive attitude and dedication to service Ability to work well in a busy setting Problem-solving mindset
Role Overview Turnitin LLC is hiring an Associate Product Usage Analyst for a fully remote position within the UK. This role focuses on understanding how customers interact with Turnitin products and finding ways to improve their experience. What You Will Do Analyze product usage data to spot trends and patterns Work with cross-functional teams to share insights and support product enhancements Help identify opportunities to boost customer satisfaction and engagement Contribute findings that inform product decisions and improvements Location This is a remote role open to candidates based in the UK.
As a Client Success Manager at PHMG, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our services. You will be the primary point of contact for our clients, cultivating strong relationships, addressing their needs, and advocating for their success. Your responsibilities will include onboarding new clients, providing ongoing support, and identifying opportunities for upselling our services.
The A. O. Garcia Agency is looking for a Part-Time Benefits Services Representative to join its team. This position is fully remote, with flexible hours, and supports clients from the agency's Manchester, New Hampshire base. Key responsibilities Answer client questions related to benefits Provide clear and supportive customer service Collaborate with team members to resolve client needs Work environment This part-time role is entirely remote, offering the convenience of working from home. The team emphasizes strong communication and a dedication to helping clients.
Join Valtech as a Client Partner in the Public Sector, where you will be instrumental in driving strategic initiatives and fostering strong relationships with key stakeholders. Your expertise will guide public sector clients in navigating digital transformations and achieving their organizational goals.
Join Our Team as a Sales Associate!At Comoto, we strive to deliver an exceptional experience for every customer. As a Sales Associate, your primary role will be to ensure that each shopper receives outstanding service. You will be responsible for maintaining a robust understanding of our products, enabling you to provide comprehensive insights into their features and benefits.Our core values guide our work:Aim For The Podium:Deliver exceptional customer service and aim to meet your sales targets daily, weekly, and monthly.Keep the store looking its best by maintaining cleanliness, stocking shelves, and following merchandising guidelines.Stay informed about our brand, product offerings, and company events to be a valuable resource for customers.Take Risks; Wear a Helmet:We encourage you to embrace new ideas as we continuously seek growth and innovation.Don't fear failure; approach each situation with preparation and an open mind.Share The Road:Your health and well-being are a priority. We provide resources and workshops through our Wellness program.Our Diversity, Equity, and Inclusion council advocates for open communication and equitable practices within our workplace.Always strive to do the right thing while maintaining a positive attitude.Keep It Real:This position is part-time, offering an hourly wage plus the opportunity for commission based on sales performance.Enjoy additional incentives like SPIFFS and attractive employee discounts on products.We offer DailyPay, allowing you to access your earned pay before payday, available from day one.Your first five shifts will focus solely on training, with base pay provided.Fuel Your Passion:Work in a field you love!As a rapidly growing company, we promote from within, offering various career advancement opportunities.Get involved in exciting events like the International Motorcycle Show and motocross races.Interact with a passionate community of riders who are charitable and community-oriented.
Join phmg as a Client Success Manager, where you will play a pivotal role in ensuring our North American clients achieve their desired outcomes. In this 12-month fixed-term contract position, you will leverage your expertise in client engagement and relationship management to foster loyalty and drive satisfaction.Your responsibilities will include onboarding new clients, conducting regular check-ins, and identifying opportunities for upselling our services. You will collaborate closely with cross-functional teams to ensure a seamless client experience.