About the job
More.com is a leading pan-European ticketing marketplace with over 14 years of experience, serving thousands of clients and issuing millions of tickets each year. In 2021, we began expanding our ticketing services across Europe and are currently operating in five countries.
At More.com, we are committed to delivering the most sophisticated ticketing platform, characterized by unmatched agility and cutting-edge technology, ensuring an exceptional experience for both our customers and event producers.
The Role
We are seeking a passionate Cloud Infrastructure Engineer to join our dynamic team in Marousi, Athens. The ideal candidate will possess a strong skill set that encompasses the configuration and administration of More.com’s server and network infrastructure. Additionally, you will play a crucial role in troubleshooting and resolving escalated incidents logged in our internal ticketing system.
As a Cloud Infrastructure Engineer, your responsibilities will include:
- Overseeing the maintenance, configuration, and administration of our production IT infrastructure;
- Designing, deploying, and maintaining our cloud-based infrastructure within Microsoft Azure, encompassing IaaS (VMs, Networking firewalls/security), SaaS, and PaaS services (e.g., SQL Server databases, Azure Service Fabric services);
- Managing the maintenance and configuration of networking infrastructure, including routing, firewalling, and load-balancing;
- Collaborating with various teams, including Viva and third-party partners, to uphold our service level agreements (SLAs);
- Partnering with solution engineers and developers to identify business requirements and propose service improvements or new technology directions;
- Creating and updating documentation for systems processes and procedures;
- Assisting operations management in establishing procurement budgets for IT and infrastructure projects.
