About the job
Job Description:
Accenture Federal Services is on the lookout for a skilled Cloud Platform Engineer to thrive in an Agile IT environment, focused on establishing a secure, high-performance cloud technology within a hybrid cloud framework provided by the government. This role is crucial in supporting and managing cloud-based services and infrastructure. You will collaborate closely with senior engineers, system administrators, and development teams, gaining valuable expertise in cloud technologies, troubleshooting, and support processes.
Your Responsibilities:
- Lead technical design efforts by collaborating with project leads and product owners to understand solution requirements and identify suitable architectural patterns.
- Assist other development and engineering teams in resolving application-to-platform integration challenges related to Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
- Demonstrate a solid understanding of machine learning (ML), data analysis, data visualization, and event-driven architectures.
- Work alongside end-users to enhance integration and improve user experience.
- Develop cloud reference architectures tailored to meet customer specifications.
- Provide technical support for cloud infrastructure and services, including diagnosing and resolving basic incidents and issues.
- Respond to support tickets and escalate complex problems to senior engineers when necessary.
- Assist in troubleshooting and resolving issues concerning cloud services, including computing resources, storage, networking, and security.
