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Experience Level
Experience
Qualifications
Strong communication skills, attention to detail, and a customer-focused mindset are essential. Previous experience in collections or customer service is preferred. Ability to work independently and as part of a team is crucial.
About the job
Oodle Finance is looking for a Collections Agent based in Manchester. This role focuses on managing customer accounts, reaching out to clients about outstanding balances, and supporting timely payments. The position calls for someone who can maintain positive relationships while handling collections efficiently.
What You Will Do
Contact clients to discuss overdue balances
Work with customers to arrange payment plans where needed
Track account status and follow up on outstanding payments
Help maintain accurate records of all communications and payment activity
Support a positive experience for clients throughout the collections process
Location
Manchester
About Oodle Finance
Oodle Finance is a leading provider of personal loans in the UK, committed to delivering exceptional service and products to our customers. We pride ourselves on our innovative approach and strong ethical values.
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