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Commercial Lines Account Manager at Risk Services of Louisiana | Alexandria, LA

On-site Full-time

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Experience Level

Experience

Qualifications

What You Bring to the Table2–5 years of experience as a Commercial Account Manager or Producer. Possession of an active Property & Casualty license. Exceptional organizational skills, a keen eye for detail, and the ability to juggle multiple priorities effectively. Outstanding communication skills with a strong confidence in navigating insurance documents. Proficiency in standard office software and a willingness to learn agency systems. Industry designations (CIC, CRM, CPCU, etc.) preferred or a commitment to pursue one within 5 years.

About the job

Join the Team at Risk Services of Louisiana! We are currently on the lookout for a dedicated and detail-oriented Commercial Lines Account Manager to enhance our dynamic team in Alexandria, LA.

In this pivotal role, you will oversee the daily servicing and retention of our valued accounts. You will provide expert guidance on coverage options while working collaboratively with producers and account executives to deliver an outstanding client experience.

Your Responsibilities

  • Manage and nurture an assigned book of business, ensuring prompt, precise, and professional service.

  • Facilitate the placement of new and renewal business by working closely with producers and adhering to established workflows.

  • Address coverage inquiries, recommend suitable solutions, and handle policy changes, endorsements, audits, and certificates.

  • Issue insurance documentation, reconcile accounts, collect premiums, and assist clients with service needs and escalations.

  • Identify opportunities for account rounding and cross-selling to enhance client protection.

  • Maintain precise client information within AMS360 and adhere to commercial lines procedures using available resources.

  • Stay informed on market trends, products, pricing, and underwriting criteria.

  • Analyze renewal premiums, identify variances, and suggest competitive alternatives.

  • Engage in renewal strategy discussions and collaborate with Marketing and carriers.

  • Mentor and assist new team members as needed while fostering a positive team culture.

About Risk Services of Louisiana

About Us: Risk Services of Louisiana, a proud affiliate of the Leavitt Group, is dedicated to providing exceptional insurance solutions and services to our clients. We are committed to fostering a collaborative and supportive environment that encourages personal and professional growth.

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