Community & Growth Manager at flohealth | London

flohealthLondon

Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

4-6 years of experience in community management, growth marketing, or earned media. Strong understanding of Google SERP techniques and community platforms. Deep, hands-on experience with Reddit. Ability to handle health-related topics with care and sensitivity. Strong analytical skills with a focus on business impact. Experience in building scalable systems and processes. Exceptional collaboration skills.

About the job

Over 500 million downloads. More than 80 million monthly users. A decade of innovation – and we’re still on the rise.

Flo is globally recognized as the leading health and fitness app, dedicated to enhancing female health. With a remarkable $200 million investment from General Atlantic, we became the first of our kind to achieve a $1 billion valuation in 2024 – and our momentum continues.

With 7 million paid subscribers and the highest-rated experience in the App Store’s health category, we have built trust over the past decade. We are now pioneering the next generation of digital health – AI-driven, privacy-centric, and clinically supported – to empower our users in understanding their bodies better.

Your Role

We are seeking a dynamic Community & Growth Manager to lead Flo's engagement on Reddit and within the wider ecosystem of trusted, earned channels. This role blends community management with growth marketing, and will shape how Flo is viewed, recommended, and chosen in key decision-making spaces.

Your Key Responsibilities

Develop and manage Flo's earned channel strategy on Reddit, closed communities (Quora, Facebook groups, Discord, forums), and third-party review platforms.
Engage daily with the Reddit community , addressing organic mentions, competitive discussions, and sensitive topics with the agility these platforms require.
Create response playbooks in collaboration with Legal, Medical, and PR teams.
Implement community-driven initiatives: AMAs, feedback threads, and user advocacy programs.
Establish a structured user testimonials program as a key acquisition asset.
Transform community feedback into actionable insights for Product and Communications teams.

What We Expect From You

4-6 years of experience in community management, growth marketing, or earned media.
Strong understanding of Google SERP techniques and the role community platforms like Reddit and Quora play in driving organic visibility.
Hands-on experience with Reddit , deep platform fluency is a must.
Sound judgment in navigating sensitive areas: health topics, privacy concerns, and negative brand narratives.
Analytical mindset, able to connect community signals to business outcomes.
Proven ability to build systems and scale operations rather than just executing tasks.
Excellent cross-functional collaboration skills and adaptability in fast-paced environments.

#LI-Hybrid

Our Work Culture

We are a mission-driven, proactive team committed to making a difference.

About flohealth

Flo is the world's top health and fitness app, focused on creating a better future for female health through innovative technology and a commitment to user privacy and empowerment.

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Over 500 million downloads. More than 80 million monthly users. A decade of innovation – and we’re still on the rise.Flo is globally recognized as the leading health and fitness app, dedicated to enhancing female health. With a remarkable $200 million investment from General Atlantic, we became the first of our kind to achieve a $1 billion valuation in 2024 – and our momentum continues.With 7 million paid subscribers and the highest-rated experience in the App Store’s health category, we have built trust over the past decade. We are now pioneering the next generation of digital health – AI-driven, privacy-centric, and clinically supported – to empower our users in understanding their bodies better.Your RoleWe are seeking a dynamic Community & Growth Manager to lead Flo's engagement on Reddit and within the wider ecosystem of trusted, earned channels. This role blends community management with growth marketing, and will shape how Flo is viewed, recommended, and chosen in key decision-making spaces.Your Key ResponsibilitiesDevelop and manage Flo's earned channel strategy on Reddit, closed communities (Quora, Facebook groups, Discord, forums), and third-party review platforms.Engage daily with the Reddit community — addressing organic mentions, competitive discussions, and sensitive topics with the agility these platforms require.Create response playbooks in collaboration with Legal, Medical, and PR teams.Implement community-driven initiatives: AMAs, feedback threads, and user advocacy programs.Establish a structured user testimonials program as a key acquisition asset.Transform community feedback into actionable insights for Product and Communications teams.What We Expect From You4-6 years of experience in community management, growth marketing, or earned media.Strong understanding of Google SERP techniques and the role community platforms like Reddit and Quora play in driving organic visibility.Hands-on experience with Reddit — deep platform fluency is a must.Sound judgment in navigating sensitive areas: health topics, privacy concerns, and negative brand narratives.Analytical mindset, able to connect community signals to business outcomes.Proven ability to build systems and scale operations rather than just executing tasks.Excellent cross-functional collaboration skills and adaptability in fast-paced environments.#LI-HybridOur Work CultureWe are a mission-driven, proactive team committed to making a difference.

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