Community Lead

AccurxLondon (Shoreditch)

On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsProven experience in community management or engagement within healthcare or technology sectors. Strong communication and interpersonal skills, capable of fostering relationships with diverse stakeholders. Ability to analyze data and feedback to derive actionable insights. Experience in project management and executing community-focused campaigns. Passion for improving healthcare communication and patient experiences.

About the job

Accurx designs digital tools to help NHS healthcare professionals connect with patients and colleagues. The platform began as a text messaging service for GPs and now supports 98% of GP practices and 68% of NHS Trusts across the UK. Key features include Total Triage for managing patient demand, Self-Book for appointment scheduling, Patient Questionnaires for automating care, Accumail for instant staff communication, and Accurx Scribe for generating medical notes with AI. Each tool aims to save time for clinicians and improve patient care.

Role overview

The Community Lead, based in Shoreditch, London, plays a key role in connecting healthcare professionals and supporting their learning. This position focuses on growing and nurturing one of the UK’s most active clinical communities. The Community Lead ensures users feel valued, collects their feedback, and helps turn those insights into product improvements and stronger brand loyalty.

Main responsibilities

Strategic community development: Set and deliver a long-term vision for both primary and secondary care communities. Lead community initiatives and ensure engagement leads to product adoption and advocacy.
Transforming feedback into action: Analyze clinician feedback and insights to shape product improvements and guide community initiatives.

About Accurx

Accurx is at the forefront of enhancing patient communication within the NHS. Our innovative solutions are designed to simplify and streamline healthcare interactions, making them more effective and efficient. Join us in our mission to transform the future of patient care.

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