About the job
About ai&
ai& is an innovative global AI technology firm committed to fulfilling the increasing demand for artificial intelligence solutions worldwide. Our dual vision encompasses operating as a leading AI laboratory focusing on localization and serving as a comprehensive global compute and infrastructure provider. We are in the process of developing a cohesive, optimized global platform that unifies cutting-edge data centers, infrastructure, heterogeneous compute services, and advanced model offerings. We firmly believe that the most effective strategy for developing and scaling AI is to control the entire technology stack.
At ai&, we empower small teams with the autonomy to tackle substantial challenges. Our methodology involves breaking down large problems into manageable parts and collaboratively addressing complex issues. We seek highly motivated, mission-driven professionals displaying strong personal initiative. Curiosity is the cornerstone of talent, and we are in search of individuals eager to grow alongside our advancing technology and expanding business.
We are actively recruiting internationally, with offices in Tokyo, San Francisco, Austin, and Toronto. We are keen to connect with outstanding talent wherever they might be located.
Role Overview
As a Field Development Engineer for our Compute Platform, you will serve as the technical partner assisting customers in maximizing their use of ai&'s Platform as a Service (PaaS) infrastructure. Our compute platform is designed for simplicity, enabling developers and engineering teams to deploy web applications, APIs, backend services, and AI workloads without the need to manage the underlying infrastructure. Your role is to translate this promise into reality for every customer you engage with.
You will work with a diverse range of customers, from startups launching their first production applications to enterprises transitioning complex workloads to ai& infrastructure. You will manage the technical relationship, architect the deployment, and provide ongoing support throughout the go-live process and beyond. You will bring platform expertise, deployment patterns, and hands-on technical depth to assist customers in reaching production swiftly.
This is a peer-level technical role. You will not simply provide customers with a documentation link. Instead, you will collaborate directly with their engineering teams, comprehend their technology stack, and co-design solutions. When issues arise, you will diagnose them. When customers are uncertain about the best course of action, you will guide them. The insights you gain in the field will contribute to enhancing ai&'s platform.
Responsibilities
Solution Architecture & Deployment Design - Design deployment architectures on ai&'s compute platform tailored to the customer's application, team, and scaling needs. Take ownership of the solution from initial concept through implementation.
